Ratings based on 18 Guest Reviews
Hear it directly from our travellers
5.0 Room cleanliness
4.2 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from westborough
Posted Aug. 6, 2023
Very nice apartment - modern, clean and more than enough space for all of us (4 adults). The picture used for the main listing is a little deceptive - the hot tub is only for the penthouse suite. We did have a nice deck that had a view of the sea however. Dining options are walkable - but for us it was a little over a mile to go to a highly rated restaurant near the marina
Comment from Hotel Management
Aug. 25, 2023 by Alexandra S., Hotel Management
Dear John,Thank you very much for your review and for takind the time to evaluate our property. Kindly note that in a lot of platforms like expedia a main photo of the whole lodging has to be displayed, thus it is only natural to choose one of our best rooms. However, before a guest decides to book their room it is clearly displayed on the room page, through the photos, the layout, decorations, bed arrangements etc. If the rooms with the external jacuzzi are not available on one's desired dates they do not appear as an option to book.
by A traveller
Posted Jul. 14, 2023 on Hotels
Comment from Hotel Management
Aug. 25, 2023 by Alexandra S., Hotel Management
Thank you very much for your review and for taking the time to evaluate our property. We are glad you enjoyed your stay!
by A traveller
Posted Jun. 26, 2023 on Expedia
Urban Suites was our first stay for Greece trip. Use WhatsApp, because it made communication with the hotel super easy. Meropi sent a message days before our arrival ensuring we had all our forms and details needed for an easy check-in and they were super quick to respond to our questions. Check-in was simple and quick even for our very late arrival (a simple code). The location was excellent, we had the option to drive or take public transport. Athens center and the Riviera are just a short drive in either direction. We loved that and the beaches across the street. Our suite had everything we needed and the staff were quick to provide when we needed an iron and an ironing board. Our room felt modern with a towel dryer and filled with amenities such as a mini kitchen with all the utensils needed. Plus, dinner spots were a short 10-15 minute walk from the hotel.
The only thing that might be a negative for some would be the condition of our room. Some of the mirrors on the table were broken (just for aesthetics) and our room hot tub did leak from the drain. It’s likely an easy fix with the pipes needing a little cleaning. We also had a bathroom window that didn’t lock (it was broken). Additionally, the mention of the road noise could be a concern for some visitors - we however didn’t mind. Other than these things you will not be disappointed. The room we had appears what it appears in the pictures and the customer service was impeccable.
Comment from Hotel Management
Aug. 25, 2023 by Alexandra S., Hotel Management
Dear Nina,Thank you very much for your review and for taking the time to evaluate our property. Your comments are very important to us as they help us improve as hosts. It is true that a member of our team is at your disposal at all times in order to make your stay, and your vacation overall, as smooth as possible. Kindly note that in the description on how to operate the hot tub it is stated that the tub should be emptied slowly and only by the designated knob. Any attempt to empty it faster by removing the cap on the bottom might lead to a bit of leak, thus it is insisted to only use the designated knob. It is unfortunate that during high season a few incidents might occur that, due to the heavy schedule, is not possible to be restored instantly. We have, however, noted all your remarks and proceeded with fixing them in due time. Once again, we wish to thank you for your effort and understanding.
by A traveller
Great stay.
Posted Jun. 24, 2023 on HotelsIt was a great experience - the property was clean and nice. The decor was smart and modern. The staffs were friendly. It had all the amenities you need for a family stay. The balcony had some great view of the sea too. Taxis were however a bit difficult to avail in the area.
by A traveller
Posted Jun. 22, 2023 on Expedia
Beautiful apartment with a lot of love for interior details - highly recommend!
by A traveller from calabasas
Posted Jun. 18, 2023 on Expedia
The apparent was clean and beautiful. Very comfortable stay
by A traveller
Posted Apr. 5, 2023 on Expedia
Penny and the staff were incredible!! Highly recommend as it is beautiful and even nicer than the pictures! The hot tub was incredible and the service was perfect! Thank you for helping us celebrate our honeymoon!
by A traveller
Posted Mar. 29, 2023 on Expedia
Wonderful place! Very modern and comfortable! Easy communication with hosts
by A traveller
Posted Dec. 6, 2022 on Expedia
by A traveller
Posted Sep. 24, 2022 on Expedia
