The hotel was significantly overpriced for the amenities provided. The mattresses and pillows did not meet typical hotel standards, and the Wi-Fi connection was unreliable. The in-room AC was inconsistent, freezing at 70°F, then shutting off entirely at 71°F, making it difficult to maintain a comfortable temperature. The common areas, including the breakfast space, lacked air conditioning, which made mornings quite uncomfortable.
Basic toiletries like shampoo and soap were not replenished promptly, which was disappointing. However, the service was otherwise commendable. Despite the hotel being extremely busy due to three consecutive conferences, the breakfast trays were consistently well-stocked. Chasta, the night receptionist, was especially helpful and prompt, and the morning receptionist was courteous, though I didnât interact with her much.
Overall, while the staff did their best, the stay didnât meet expectations for the price paid. I wouldnât choose to stay here again at this rate.
