Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

Property class: 2.5
Douglasville guestrooms with free WiFi

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Photo gallery for Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

In-room safe, desk, iron/ironing board, free cribs/infant beds
Room amenity
Property amenity
Room amenity
Free buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
7101 Concourse Parkway, Douglasville, GA, 30134
  • Place, West Pines Golf Club
    ‪6 min walk‬
  • Place, Hunter Memorial Park
    ‪17 min walk‬
  • Place, Arbor Place Mall
    ‪1 min drive‬
  • Airport, Atlanta, GA (ATL-Hartsfield-Jackson Atlanta Intl.)
    ‪32 min drive‬

Room options

Standard Room

7.8 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed (Extra Floor Space)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(36 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(38 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Additional Living Area)

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About the area

Douglasville

In Douglasville .You'll be within half a mile (1 km) of West Pines Golf Club and 2 miles (3 km) of Arbor Place Mall with a stay here. Hunter Memorial Park and Cultural Arts Council of Douglasville are also within 3 miles (5 km).

What's nearby

  • West Pines Golf Club - 6 min walk - 0.6 km
  • Hunter Memorial Park - 17 min walk - 1.5 km
  • Arbor Place Mall - 1 min drive - 1.7 km
  • Cultural Arts Council of Douglasville - 4 min drive - 4.5 km
  • Mercedes-Benz Stadium - 25 min drive - 43.3 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 42 min drive

Restaurants

  • ‪RaceTrac - ‬3 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Starbucks - ‬13 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪Popeyes Louisiana Kitchen - ‬13 min walk

About this property

Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG

Douglasville guestrooms with free WiFi
Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is available. Event space at this hotel measures 625 square feet (58 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG. Self parking is free.

This Douglasville hotel is smoke free.

  • 102 guestrooms or units
  • 5 levels
  • 625 sq ft of conference space
  • 58 sq m of conference space
  • Buffet breakfast (free)
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG offers 102 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Douglasville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1 AM

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.7 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open May 31 and close September 16.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Atlanta W/ I-20/ Douglasville
Holiday Inn Express Atlanta W/ I-20/ Douglasville Hotel
Hotel Holiday Inn Express Atlanta W/ I-20/ Douglasville
Holiday Inn Express Atlanta W/ I-20/ Douglasville Douglasville
Holiday Inn Express Atlanta W/ I 20/ Douglasville
Holiday Inn Express Hotel
Holiday Inn Express

Holiday Inn Express Atlanta W/ I-20/ Douglasville by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 643 out of 1002 reviews
Rating 8 - Good. 275 out of 1002 reviews
Rating 6 - Okay. 47 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

ERNEST

Stayed 1 night in Jan 2026

8/10 Good

Martha

Liked: Cleanliness, staff & service, amenities
Yes clean and courteous
Stayed 1 night in Dec 2025

8/10 Good

James

Stayed 1 night in Dec 2025

10/10 Excellent

Yavon

Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so courteous and helpful, everything was excellent. My stay was very comfortable!
Stayed 4 nights in Dec 2025

10/10 Excellent

Rachelle S, Eastlake

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With everything being far in atlanta area, this location was great for everywhere we wanted to go. It was close to everything you could think of for food! It was very clean then I realized. This was not one of those lazy hotels pretending to preserve resources not cleaning your room. They clean the room daily. I hadnt seen that in years and I'm sure that is the reason the room was ACTUALLY clean. Kudos to this place. Especially set in a city where customer service doesnt exist
Stayed 2 nights in Dec 2025

10/10 Excellent

Chante

Liked: Cleanliness, staff & service, amenities
Always clean and a friendly staff
Stayed 1 night in Dec 2025

10/10 Excellent

Aajaylah

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Easy check in, clean room & friendly staff!
Stayed 1 night in Jan 2026

10/10 Excellent

Tiffany

Stayed 1 night in Jan 2026

6/10 Okay

Tawana

Travelled with family
Liked: Staff & service, amenities
Room was not fully clean! Had food on side the bed and dirty of carpet in different areas! Told front desk
Stayed 1 night in Dec 2025

8/10 Good

Deborah

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Front desk employee was courteous but not very personable. We will continue to stay here.
Stayed 1 night in Dec 2025

10/10 Excellent

sterling

Stayed 1 night in Dec 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean, front desk very pleasant and the breakfast was great!! A little expensive for its as a couple in our 70’s but needed on that side of Atlanta. Could on afford to stay one night instead of two
Stayed 1 night in Dec 2025

10/10 Excellent

Frank

Stayed 1 night in Dec 2025

10/10 Excellent

Maria Isabel, Carolina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good staff and facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Tawana

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
This is a mixed review. Room was clean and comfortable. But the heater was so loud I got very little sleep. I don’t know if all their rooms are that loud. Other than the noise the stay would have been excellent.
Stayed 1 night in Dec 2025

8/10 Good

AQEEL

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Clean & quiet, but they need to cook their breakfast better. The sausage links & turkey patties look drastically undercooked even if they met temperatures.
Stayed 1 night in Dec 2025

10/10 Excellent

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

Veena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was wonderful and the property was clean quite and well lite I would stay again need better choices for breakfast but I loved the never ending coffee shop self servicing coffee machine
Stayed 3 nights in Nov 2025

10/10 Excellent

Vicky

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. Always my place to stay when im in Douglasville!
Stayed 2 nights in Nov 2025

8/10 Good

Gloria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Accommodation was nice.
Stayed 1 night in Nov 2025

8/10 Good

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location on our road trip right off the interstate
Stayed 1 night in Nov 2025

10/10 Excellent

Matthew T.

Liked: Cleanliness, amenities, property conditions & facilities
Room was super clean and the complimentary breakfast.
Stayed 1 night in Nov 2025

8/10 Good

Christie

Stayed 2 nights in Nov 2025

4/10 Poor

KEEDRA

Stayed 4 nights in Nov 2025