Note fondée sur 863 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,2 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 29 avr. 2024
Staff was extremely rude after I asked for an early check in. Which I had requested two weeks earlier. Place wasn’t clean or nice at all. A/C wouldn’t cool.
Commentaires de Gestion de l’hôtel
2 mai 2024 par Kent Devantier General Manager, Gestion de l’hôtel
Dear Zach, Thank you for taking the time to leave your review. We sincerely apologize for not meeting your expectations and are sorry for not being able to allocate an early check-in request based on availability. We appreciate your patience and will share your feedback with our team to ensure we are well-poised to serve you in the future. We also regret that you had some issues with your air unit. Our goal is always to provide a comfortable, relaxing experience; therefore, we hope you will accept our apologies for this frustrating inconvenience. We will address this appropriately, and we very much appreciate you bringing this to our attention. We hope you will visit again so we can provide you with the flawless visit you deserve.Regards,Kent DevantierGeneral Manager
par un voyageur
Publié le 21 avr. 2024
Nice hotel!
Commentaires de Gestion de l’hôtel
22 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Ashley, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent stay and for your kind comments. We were pleased to read that we exceeded your expectations with our amenities and beautiful accommodations. Thank you for being our guest. If you find yourself in our area again, we hope you choose to stay with us. Regards,Kent DevantierGeneral Manager
par un voyageur
Publié le 21 avr. 2024
Very clean and convenient to Battery Atlanta.
Commentaires de Gestion de l’hôtel
22 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Ray, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your stay and for your gracious feedback. We're glad you found our hotel location convenient for your needs and that you liked your fresh accommodations. Thank you again for choosing the Hyatt and we hope to have the pleasure of welcoming you back soon.Regards,Kent DevantierGeneral Manager
par un voyageur
Publié le 8 avr. 2024
Commentaires de Gestion de l’hôtel
9 avr. 2024 par GENERAL MANAGER, Gestion de l’hôtel
Dear Tracy, Thank you for choosing Hyatt Regency Suites Atlanta Northwest. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Regards,Kent Devantier,General Manager
par un voyageur
Publié le 1 avr. 2024
Enjoyed our stay
Commentaires de Gestion de l’hôtel
2 avr. 2024 par General Manager, Gestion de l’hôtel
Dear Bradley, Thank you for the wonderful review. We are thrilled we met your expectations for a fantastic stay at Hyatt Regency Suites Atlanta Northwest. We hope to have the pleasure of doing so again on your next visit to the area.Regards,Kent DevantierGeneral Manager
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par General Manager, Gestion de l’hôtel
Dear Wilson, Thank you for this excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's terrific to hear that you had such an enjoyable stay at Hyatt Regency Suites Atlanta Northwest. We'd love to host you again someday for yet another unforgettable visit.Regards,Kent Devantier,General Manager
par un voyageur
Publié le 2 mars 2024 sur Expedia
Front desk was patient and adapted well to system outage
Commentaires de Gestion de l’hôtel
4 mars 2024 par General Manager, Gestion de l’hôtel
Dear Katrina, Thank you for choosing the Hyatt Regency Suites Atlanta Northwest for your recent lodging needs. Your compliments were a pleasure to read, especially regarding our staff. We take pride in training and providing the Hyatt hospitality to our guests, so it's great to see our efforts acknowledged. We will share your compliments with our team to encourage them to continue doing what they do best. Thank you again and we look forward to having you visit again soon. Regards,Kent DevantierGeneral Manager
par un voyageur
Publié le 1 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
23 mars 2024 par General Manager, Gestion de l’hôtel
Dear LaTora, Thank you for your kind rating. We are so glad you enjoyed your stay with us at Hyatt Regency Suites Atlanta Northwest. We look forward to seeing you again for another great experience. Regards,Kent Devantier,General Manager
par un voyageur
Publié le 29 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
2 mars 2024 par General Manager, Gestion de l’hôtel
Dear Kenyatta, It was a pleasure having you as our guest at Hyatt Regency Suites Atlanta Northwest. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon.Regards,Kent DevantierGeneral Manager
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
21 mars 2024 par General Manager, Gestion de l’hôtel
Dear Gavin, Thanks for the outstanding rating! We are delighted your time at Hyatt Regency Suites Atlanta Northwest was so great, as we always strive for excellence. We look forward to your return soon so we can share another fantastic experience with you.Regards,Kent Devantier,General Manager
