Note fondée sur 896 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,4 Propreté de la chambre
3,0 Service et personnel
2,7 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 4 janv. 2022 sur Hotels
Commentaires de Gestion de l’hôtel
4 janv. 2022 par Hotel Manager, Gestion de l’hôtel
Dear Paul,
Thank you very much for staying with us and for giving the 8-star feedback.
We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail.
Guest reviews are important to us and please let us know if you found anything which needs to improve. Also, we look forward to your next visit.
Sincerely,
Hotel Manager.
par un voyageur
Publié le 16 déc. 2019 sur Hotels
par un voyageur
Publié le 7 août 2019 sur Expedia
Correct mais pas aussi bien que les autres travelodge
par un voyageur
Publié le 18 mai 2024
When we arrived last night we were very dissatisfied with what we were given we ended up leaving and going to another hotel. We asked for non smoking, we were put in a room that was obviously a smoking room! Bed was covered in burn holes, the bedding was so filthy it looked like someone literally just rolled out that bed and left The room had not been cleaned there was cigarette ash all over the floor and counters. I had my 14 year old son with me and felt very unsafe with the atmosphere that was at the hotel. The min u step out our vehicle all we smell is weed! All we heard was cussing and yelling by the other patrions standing outside their rooms, at 10 pm...we ended up leaving after being there for 10 mins and going to another hotel. I would really like a refund. The guy in the offi e when I brought him back the room
2:30 PM
The room had not been cleaned there was cigarette ash all over the floor and counters. I had my 14 year old son with me and felt very unsafe with the atmosphere that was at the hotel. The min u step out our vehicle all we smell is weed! All we heard was cussing and yelling by the other patrions standing outside their rooms, at 10 pm...we ended up leaving after being there for 10 mins and going to another hotel.
Commentaires de Gestion de l’hôtel
20 mai 2024 par Hotel Management, Gestion de l’hôtel
Dear Melissa,We're deeply concerned to hear about the breakdown in your stay. This is not reflective of our usual standards, and we apologize for any inconveniences caused. Rest assured, we'll thoroughly investigate the matter and take necessary measures to prevent such experiences in the future. Guest feedback is crucial to us, and we appreciate your understanding and patience as we work to improve.Sincerely, Hotel Management
par un voyageur
Publié le 2 nov. 2023 sur Expedia
Room was infested with roaches, dirty, unsafe neighborhoods
Commentaires de Gestion de l’hôtel
3 nov. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Laura,Thank you for sharing your experience with us. I regret that we fell short of your expectations. Your concerns are important, and we will thoroughly investigate them to enhance our guest's future stays. We sincerely hope for another opportunity to provide you with a better experience. Please consider revisiting us soon, allowing us the chance to make amends and ensure your stay is nothing short of excellent.Sincerely,Hotel Manager
par un voyageur
Publié le 25 sept. 2023 sur Expedia
No agua para bañarse , solo en el lavamanos y muchas cucarachas
Commentaires de Gestion de l’hôtel
25 sept. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Rolando,Your feedback indicates a significant breakdown in your stay, which is truly concerning. This is not a typical occurrence at our hotel, and it's clear that something went wrong. We deeply apologize for the inconveniences you experienced. Rest assured, we take guest reviews seriously, and we are committed to investigating the issues thoroughly. Based on our findings, we will take all necessary measures to prevent such experiences for future guests. Your understanding and feedback are greatly appreciated.Sincerely,Hotel Manager
par un voyageur
Publié le 25 sept. 2023 sur Expedia
The hotel is literally in the ghetto. Look up online the area and you’ll see that it’s in the middle of a gang war zone. (College Park) Many shoot outs and murders in this area, I highly don’t recommend unless your going in to preach the Gospel of Jesus Christ to these poor souls. May God be with you.
Commentaires de Gestion de l’hôtel
28 sept. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Guest,We appreciate your feedback and your concern for the safety of our guests. We take these matters seriously and will review the location information to ensure that our guests have a safe and comfortable stay. Your well-being is important to us, and we apologize if the hotel's location did not meet your expectations. We always strive to provide a secure environment for all our guests, and we appreciate your input. If you have any additional comments or questions, please feel free to reach out. Thank you for sharing your concerns.Sincerely,Hotel Manager
par un voyageur
Publié le 23 sept. 2023 sur Expedia
This property is very old but it was fine for my stay.
Commentaires de Gestion de l’hôtel
25 sept. 2023 par Hotel Manager, Gestion de l’hôtel
Dear Bridget Washington,We appreciate your understanding regarding the age of the property during your stay. While it may be older, we're glad to hear that it met your needs during your visit. If you have any further comments or suggestions for us to enhance your future experiences, please don't hesitate to share them. Your feedback is important, and we look forward to welcoming you back in the future.Sincerely,Hotel Manager
par un voyageur
Publié le 14 sept. 2023 sur Expedia
My room had bedbugs. Immediately left and got a hotel elsewhere, cannot bring home bedbugs to my family and pregnant wife.
Commentaires de Gestion de l’hôtel
14 sept. 2023 par Hotel Manager, Gestion de l’hôtel
Dear McKinley,We have taken note of your remark about the bed bugs issue during your stay which is very unusual. We are regularly taking pest control measures on our property but will check it further. Anyhow, our apologies for the inconvenience. The issue will be perfectly resolved. We hope to welcome you again soon.Sincerely,Hotel Manager
par un voyageur
Publié le 12 sept. 2023 sur Expedia
Bed comforter had holes and room smell like smoke and room had writings on the wall and holes
Commentaires de Gestion de l’hôtel
13 sept. 2023 par Hotel Manager., Gestion de l’hôtel
Dear Gregory,We are very sorry to hear that we did not meet your expectations.We deeply apologize for all the inconvenience. We are working to improve the problem areas detected in your stay and will ensure that they are improved to the best.Despite your disappointment, we hope you will return to stay with us again.Sincerely,Hotel Manager
