Ratings based on 13 Guest Reviews

Hear it directly from our travellers
4.1 out of 5
100% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Dec. 4, 2023 on Expedia
I was in this hotel for one day only and I liked my experience. The hotel was maintained well and even had design elements. The location was in the very centre and easily accessible by bus from the airport. The hotel offered buffet breakfast which I found to my liking.
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 27, 2023 on Hotels
4 out of 5
by A traveller

Posted Jul. 7, 2022 on Expedia
Good overall
4 out of 5
by A traveller from Atyrau

Posted Mar. 12, 2020 on Expedia
My room was very clean and tidy. I stayed two days. I drank my water which what was provided, but the water was not replaced. The cups for tea or coffee were paper cups.
3 out of 5
by A traveller

Posted Feb. 4, 2020 on Expedia
Staff at restaurant was rude. The card machine didn’t work so he started complaining to me about it.
5 out of 5
by A traveller

Posted Oct. 14, 2019 on Expedia
Great and responsive staff. Large room. Excellent wi-fi. Good breakfast. Nice location (next to Mariott and Atyrau hotel). Excellent ratio value-to-money. Highly recommend. Will stay again.
4 out of 5
by A traveller from Maidenhead

Posted Sep. 25, 2019 on Expedia
This is an old property which has been refurbished some time ago. Some of the furniture was showing its age. The standard of housekeeping was not what I would have expected, having said that it was comfortable and clean.
4 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 27, 2018 on Hotels
3 out of 5
by A traveller

nice place but problems with booking system

Posted Dec. 4, 2018 on Hotels
we paid 2 rooms for 3 people and a child first day after breakfast they ask us to pay an extra person when clearly our reservation said the breakfast was free for the 3 adults .. receptionist was rude . then the prices charge were not the same that the hotels.com showed when we did the reservation . also in the room said we will have a minibar and the room didnt have one which is inconvenient when you are traveling with a baby and you need to safe the food of the baby there
3 out of 5
by A traveller

Posted Nov. 26, 2018 on Hotels
Good location not far aways from the city center. The decent, clean hotel for a good price. The only thing is that if you come a bit later for breakfast, there is only very few things left. No minibar.