Ratings based on 351 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.6 Service & staff
3.5 Room comfort
3.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 1, 2023 on Hotels
by A traveller
Posted Nov. 15, 2022 on Expedia
Quiet
Comment from Hotel Management
Nov. 15, 2022 by BG, Hotel Management
Thank you for your review.
by A traveller from winthrop
Posted Nov. 7, 2022 on Expedia
The lobby had dust balls behind the counter, the room said no smoking but the whole hotel had a bad odor with a cigarette smell underneath it all, the hair dryer had a layer of sticky black dirt on it, no closets, no iron or ironing board. The only pluses to it was the price and was close to another hotel that friends were staying at. It was quiet because we were the only car in the parking lot on a friday and saturday. Local bars, abandoned factory across the street with blown out windows and the correctional facility were the sights we saw out of our window. The staff was friendly and the bed was comfortable. No vending machines to get a snack or drink. I would not stay here again. I would spend the extra money and stay at the Hilton instead.
Comment from Hotel Management
Nov. 8, 2022 by BG, Hotel Management
Thank you for you review. The front desk area is being revamped. The "dust balls" are carpet fuzz. We had removed the old flooring in preparation for the new flooring to be installed. Unfortunately I don't have control over the neighboring properties. All hotels in the area would have provided you with a nice view of the correctional facility ,including the Hilton which you mention. A quick stop or call to the front desk and we could have helped you out with an iron or new hairdryer. They could have shown you the location of are vending and ice machines as well.
by A traveller
Posted Oct. 10, 2022 on Expedia
You get what you pay for. We were in town for a wedding and this was the only hotel left with rooms available. Staff was nice, the room was clean. No frills- no amenities or breakfast. The beds were comfortable. Our only complaint was the sink in the bathroom barely trickled water and the shower made a very loud noise while it was running.
Comment from Hotel Management
Oct. 10, 2022 by BG, Hotel Management
Thank You for your review.
by A traveller
Posted Sep. 25, 2022 on Hotels
The room was not like it showed. It seemed very dirty, beds were uncomfortable. They did seem to be working on the hotel just not the area I was staying in.
Comment from Hotel Management
Sep. 27, 2022 by BG, Hotel Management
Thank You for your review. The rooms should match the online photos. We are currently updating rooms ,as well as the whole property.
by A traveller
Posted Sep. 19, 2022 on Hotels
Comment from Hotel Management
Sep. 21, 2022 by BG, Hotel Management
Thank You for your review
by A traveller from Honeoye
Posted Sep. 18, 2022 on Expedia
Property was recently purchased by new owners, and upgrades are being made. Check-in was easy, staff personable. Only issue was no microwave - not a big deal for us this time.
Comment from Hotel Management
Sep. 19, 2022 by BG, Hotel Management
Thank You for you review.
by A traveller from Wilkes-Barre
Posted Sep. 12, 2022 on Expedia
We had a nice stay here, it was quiet and the room was clean and comfortable. There are some places in which they could certainly spruce things up, but it is a great room for the price.
Comment from Hotel Management
Sep. 13, 2022 by BG, Hotel Management
Thank You for your review.
by A traveller
Posted Sep. 11, 2022
everything was very good, easy to find the Auburn Inn, Enjoyed my one night stay and staff was very friendly.
Comment from Hotel Management
Sep. 11, 2022 by BG, Hotel Management
Thank You for your review.
by A traveller
Posted Sep. 11, 2022 on Hotels
Comment from Hotel Management
Sep. 11, 2022 by BG, Hotel Management
Thank You for your review.
