The Grand by SkyCity

5.0 star property
5-star luxury hotel near Sky Tower

Choose dates to view prices

Photo gallery for The Grand by SkyCity

Indoor pool
Front of property - evening/night
Point of interest
Grand Deluxe Harbour View Suite
Grand Deluxe Harbour View Suite

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
90 Federal Street, Auckland, 1010
  • Place, Sky Tower
    ‪2 min walk‬
  • Place, SkyCity Casino
    ‪2 min walk‬
  • Place, University of Auckland
    ‪6 min walk‬
  • Airport, Auckland (AKL-Auckland Intl.)
    ‪26 min drive‬

Room options

Grand King Room

9.4 out of 10
Exceptional
(100 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Grand Harbour View King Room

9.8 out of 10
Exceptional
(19 reviews)
  • Harbor view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Grand Twin Room

9.4 out of 10
Exceptional
(28 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Grand Deluxe Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Grand Accessible King Room

8.6 out of 10
Excellent
(10 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Grand Deluxe King Room

9.6 out of 10
Exceptional
(14 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Twin Room

9.2 out of 10
Wonderful
(24 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Grand Deluxe Harbour View King Room

9.6 out of 10
Exceptional
(14 reviews)
  • Harbor view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Grand Deluxe Harbour View Suite

  • Harbor view
  • 56 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Grand Opulence Suite

  • Harbor view
  • 116 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

Auckland

City center stay.With a stay at this Auckland Central Business District hotel, you'll be steps from SkyCity Casino and Sky Tower. University of Auckland and Princes Wharf are also within half a mile (1 km).

What's nearby

  • Sky Tower - 2 min walk - 0.2 km
  • SkyCity Casino - 2 min walk - 0.2 km
  • University of Auckland - 6 min walk - 0.6 km
  • Princes Wharf - 10 min walk - 0.9 km
  • Auckland Ferry Terminal - 11 min walk - 1.0 km

Getting around

  • Auckland Britomart Station - 12 min walk
  • Gaunt Street Tram Stop - 12 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • ‪United Coffee Nation - ‬1 min walk
  • ‪Depot Eatery - ‬1 min walk
  • ‪The Fiddler - ‬1 min walk
  • ‪1947 Eatery - ‬3 min walk
  • ‪Federal Delicatessen - ‬1 min walk

About this property

The Grand by SkyCity

5-star luxury hotel near Sky Tower
The Grand by SkyCity offers its guests a full-service spa, an indoor pool, and a sauna. There are 11 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Public spaces have free WiFi.

A 24-hour business center, a meeting room, and limo/town car service are available. A casino, a fitness center, and spa services are also featured at the luxury The Grand by SkyCity. Parking is available for a fee.

This 5-star Auckland hotel is smoke free.

  • 312 guestrooms or units
  • 17 levels
  • 11 dining venues
  • 4 bars or lounges
  • Built in 2004
  • Casino
  • Childcare (surcharge)
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
The Grand by SkyCity offers 312 accommodations with minibars and laptop-compatible safes. 65-inch Smart televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested.

East Day Spa has 12 treatment rooms. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Similar properties

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (NZD 35 per night)
  • Valet parking on site (NZD 60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; NZD 45 for adults and NZD 24 for children
  • 11 restaurants
  • 4 bars/lounges

Things to do

  • Casino
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 65-inch smart TV with premium cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.8 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 60.00 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 45.00 for adults and NZD 24.00 for children
  • Self parking fee: NZD 35.00 per night
  • Valet parking fee: NZD 60.00 per night
  • Rollaway bed fee: NZD 60.00 per day
  • Credit card charges are subject to a surcharge of 1.8 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Grand Hotel Skycity
Grand Skycity
Grand Skycity Hotel
Hotel Skycity
Skycity Grand
Skycity Grand Auckland
Skycity Grand Hotel
Skycity Grand Hotel Auckland
Skycity Hotel
Skycity Hotel Grand
Skycity Grand Auckland
SKYCITY Grand Hotel Auckland, New Zealand
Hotel Skycity Grand
SKYCITY Grand Hotel Auckland
SkyCity Grand Hotel
The Grand by SkyCity Hotel
The Grand by SkyCity Auckland
The Grand by SkyCity Hotel Auckland

The Grand by SkyCity Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1481 out of 1993 reviews
Rating 8 - Good. 311 out of 1993 reviews
Rating 6 - Okay. 120 out of 1993 reviews
Rating 4 - Poor. 44 out of 1993 reviews
Rating 2 - Terrible. 37 out of 1993 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Veronica

Stayed 1 night in Dec 2025

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities
Yes.. very clean and the staffs really nice
Stayed 3 nights in Nov 2025

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room and amenities were very clean and tidy.
Stayed 3 nights in Nov 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location!! In walking distance to many great restaurants and the ferry building. Friendly staff and excellence customer services. Public transportations was easy to get to from the hotel. Will stay there again for sure.
Stayed 6 nights in Nov 2025

10/10 Excellent

Joanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! Clean, spacious, and quiet room. Lovely shower and bath, with nice toiletries. Breakfast was excellent. Nice gym and pool facilities. The staff were really friendly and useful. Good value for money.
Stayed 3 nights in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness
We enjoyed the stay. Definitely recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Walter, LEVEN

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out. Room, staff and amenities.
Stayed 1 night in Dec 2025

10/10 Excellent

Gerald

Stayed 1 night in Nov 2025

6/10 Okay

matthew

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel is pretty and staff are courteous, but its just a terrible location to have access to anything not on premises and parking is difficult, even though there is a parking garage. If Sky City’s limited attractions or casino is not the purpose of travel, its not ideal.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cynthia

Travelled with partner
Liked: Cleanliness, amenities
The room was lovely. We got in late due to a cancelled flight and the staff was great. They got us in the room quickly and recommended a place to eat. The room was comfortable and the checkout time worked great with our schedule.
Stayed 1 night in Nov 2025

10/10 Excellent

Shai

Good facilities, great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Henare

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff were exceptional, booking in simple, car valet easy. A very smooth process. Sadly we were only spending one night. Would love to have stayed longer.
Stayed 1 night in Nov 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness
Outstanding. Will visit again
Stayed 2 nights in Nov 2025

10/10 Excellent

Heidi

Stayed 1 night in Nov 2025

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities
all ok
Stayed 2 nights in Nov 2025

8/10 Good

rodney

Stayed 1 night in Nov 2025

8/10 Good

George

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel was in a great location, and unit was clean and well equipped. My only complaint is that we were misdirected by the concierge as to the location for picking up the airport shuttle. As a result, we missed our scheduled shuttle. I wrote to the hotel about this issue, with no return response.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeanne

Stayed 1 night in Nov 2025

8/10 Good

Anita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice rooms, but our room looked directly into another hotel’s rooms. No view and had to keep our blind shut at all times for 4 days.
Stayed 4 nights in Nov 2025

10/10 Excellent

Ervin

Yes
Stayed 3 nights in Nov 2025

10/10 Excellent

Shai

Liked: Cleanliness, amenities, property conditions & facilities
Modern and clean facilities, great staff, superb location
Stayed 1 night in Nov 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Sep 2025

4/10 Poor

Robins

I was extrememly disappointed with the housekeeping during my stay.The cleaning team literally pulled the top cover over the crumpled sheets - no proper remaking of the bed. I took a photo as evidence.
Stayed 5 nights in Nov 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, efficient and attentive staff.
Stayed 1 night in Nov 2025