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Hilton Garden Inn Austin Downtown

3.5 star property
3.5-star hotel near Austin Convention Center

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Photo gallery for Hilton Garden Inn Austin Downtown

Outdoor pool
Meeting facility
Reception
Premium bedding, down comforters, in-room safe, blackout drapes
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
500 N Interstate 35, Austin, TX, 78701
  • Place, Austin Convention Center
    ‪7 min walk‬
  • Place, Texas State Capitol
    ‪14 min walk‬
  • Place, University of Texas at Austin
    ‪17 min walk‬
  • Airport, Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds

8.6 out of 10
Excellent
(31 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Accessible, Bathtub (Mobility)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom

  • 75 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

Premium bedding, down comforters, in-room safe, blackout drapes

Suite, 1 Bedroom, Accessible (Mobility, Roll-in Shower)

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed, Allergy Friendly (Pure)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed, Allergy Friendly (Pure)

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Allergy Friendly (Pure)

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 2 Queen Beds, Allergy Friendly (Pure)

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Room, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, in-room safe, blackout drapes

Room, 1 King Bed

8.8 out of 10
Excellent
(36 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Holiday Inn Express & Suites Austin Downtown - University by IHG

Downtown Austin
  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, 2,153 reviews
The price is CA $162
CA $195 total
includes taxes & fees
Apr 12 - Apr 13
Holiday Inn Express & Suites Austin Downtown - University by IHG

About the area

Austin

Downtown Austin stay.Within a 15-minute walk of this Downtown Austin hotel, you'll find Austin Convention Center and Waterloo Park. Austin Children's Museum and University of Texas at Austin are also within 2 miles (3 km).

What's nearby

  • Austin Convention Center - 7 min walk - 0.6 km
  • Rainey Street - 7 min walk - 0.6 km
  • Sixth Street - 10 min walk - 0.9 km
  • Texas State Capitol - 14 min walk - 1.2 km
  • University of Texas at Austin - 17 min walk - 1.5 km

Getting around

  • Downtown Station - 6 min walk
  • Austin Station - 10 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 14 min drive

Restaurants

  • ‪Casino El Camino - ‬4 min walk
  • ‪Marlow Bar - ‬2 min walk
  • ‪Central District Brewi - ‬3 min walk
  • ‪Koriente - ‬3 min walk
  • ‪Esther's Follies - ‬4 min walk

About this property

Hilton Garden Inn Austin Downtown

3.5-star hotel near Austin Convention Center
Hilton Garden Inn Austin Downtown offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 9022 square feet (838 square meters) and includes conference space. Hilton Garden Inn Austin Downtown also features multilingual staff, coffee/tea in a common area, and laundry facilities. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Austin hotel.

  • 254 guestrooms or units
  • 18 levels
  • 9022 sq ft of conference space
  • 838 sq m of conference space
  • Built in 1985
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • ATM
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hilton Garden Inn Austin Downtown offers 254 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. Refrigerators and microwaves are provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • High chair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered valet parking on site (USD 69 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 21.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Outdoor pool (guest access)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch HDTV with premium cable channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.95 for adults and USD 6.95 for children
  • Covered valet parking fee: USD 69 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Downtown/Convention
Hilton Garden Inn Downtown/Convention Hotel
Hilton Garden Inn Downtown/Convention Hotel Austin Center
Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Austin Downtown/Convention Center Hotel
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Austin Hilton Garden Inn Austin Downtown/Convention Center Hotel
Hotel Hilton Garden Inn Austin Downtown/Convention Center
Hilton Garden Inn Austin Downtown/Convention Center Austin
Hilton Garden Inn Downtown/Convention Center Hotel
Hilton Garden Inn Downtown/Convention Center
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Hilton Garden Inn Austin Downtown Hotel
Hilton Garden Inn Austin Downtown Austin
Hilton Garden Inn Austin Downtown Hotel Austin
Hilton Garden Inn Austin Downtown Convention Center
Hilton Garden Inn Austin Downtown/Convention Center

Hilton Garden Inn Austin Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 463 out of 1001 reviews
Rating 8 - Good. 192 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 91 out of 1001 reviews
Rating 2 - Terrible. 104 out of 1001 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Amanda

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Hotel was clean but clearly out of date in some areas. The only parking option is Valet at $70 minimum per night. Only 1 elevator worked so it took forever to get to your room or back downstairs.
Stayed 2 nights in Nov 2025

10/10 Excellent

Christian

Stayed 4 nights in Dec 2025

6/10 Okay

Fabio

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We were required to use the hotel’s valet parking which was $60 per night, totaling up to more than our entire reservation. We were not made aware of this caveat before hand. The hotel staff were nice, but there was solely one elevator working during our stay. Making our wait times for the elevator exceptionally long. Finally the hotel’s breakfast was not open for several days, with no prior warning. Our rooms were clean and well kept, it was just the general management and infrastructure of the hotel that irritated us.
Stayed 3 nights in Dec 2025

8/10 Good

Manda

Stayed 3 nights in Dec 2025

8/10 Good

Oz, Oshkosh

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room for sure and the staff
Stayed 3 nights in Dec 2025

8/10 Good

laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities
After reading reviews I was a little apprehensive, but my room was vere, and clean, but only 1 el
Stayed 1 night in Dec 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room great Broken elevators only one working long waits
Stayed 2 nights in Dec 2025

8/10 Good

Lei

Travelled with family
Liked: Cleanliness, amenities
Room is clean, staff is kind. Location close to 6th street.
Stayed 3 nights in Dec 2025

2/10 Terrible

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
My parking was $65 a day. I should have done more research before booking- but this is outrageous.
Stayed 2 nights in Dec 2025

4/10 Poor

Mike

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The hotel and parking are scam
Stayed 1 night in Dec 2025

10/10 Excellent

Roxanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about my stay ❤️
Stayed 2 nights in Dec 2025

10/10 Excellent

Jessica

Stayed 1 night in Dec 2025

6/10 Okay

Ahmed

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel is very nice and is located within a walkable distance of the main attractions in downtown. The hotel parking is so expensive that I could not use it. Sadly, we couldn't have our breakfast as promised because the chef was off. In general, the staff was very welcoming and nice.
Stayed 1 night in Dec 2025

10/10 Excellent

Austin

Stayed 1 night in Dec 2025

2/10 Terrible

Judith

Stayed 3 nights in Dec 2025

10/10 Excellent

Charlynne

Liked: Cleanliness, staff & service
Very clean.
Stayed 1 night in Dec 2025

10/10 Excellent

Luke

Business traveller
Did not see breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Intekhab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Kevin

Liked: Property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rachel was awesome!
Stayed 1 night in Dec 2025

6/10 Okay

Willis

Travelled with partner
Disliked: Amenities
The toilet didnt flush, I had to adjust the height of valve in the back of the toilet to get it to flush on one press.
Stayed 3 nights in Dec 2025

8/10 Good

rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes parking was easy
Stayed 2 nights in Dec 2025

8/10 Good

Alicia

Travelled with group
Liked: Cleanliness, staff & service, amenities
Only one of the 4 elevators worked and that is not ideal for a 18 floor building. Otherwise great stay.
Stayed 4 nights in Dec 2025

2/10 Terrible

Raymond, DALLAS

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst hirel so far in Austin. Pricy parking that requires valet or park 2 blocks away. So bad service. So dated. Oh my…
Stayed 1 night in Dec 2025

10/10 Excellent

Donna

Stayed 2 nights in Dec 2025