Ratings based on 66 Guest Reviews

Hear it directly from our travellers
3.8 out of 5
50% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Excelente servicio.

Posted Jan. 23, 2024 on Hotels
Antes que cualquier cosa debo decir que amo Avila. El Hostal nos encanto Muy amables en especial a la Dama de la limpieza Siempre estuvo pendiente de hacernos sentir bien. El lugar muy limpio, espacioso en fin muy agradable. Definitivamente la proxima vez regrese a Avila, alli llegare.
5 out of 5
by A traveller

Posted Dec. 16, 2023 on Expedia
I would like to thank to Monica at the front desk because she was very professional, kind and friendly when I needed it. Also, the lady of the breakfast was very kind , what a nice people I found in this place , they made me feel like home and this is something very important when you are traveling solo and very far from home. Definitely, I will recommend this place because it was very clean, very close to many attractions and the staff gave me a warm welcome . Quiero agradecer a Mónica, en la recepción, ella fue muy professional, amable y muy amigable cuando lo necesité. También, quiero agradecer a la señora del desayuno (la de las gafas) ella fue muy amable. Que gente para increible encontré en este lugar , quienes me hicieron sentir como en casa , algo que es muy importante cuando estás viajando sola y lejos de casa. Definitivamente, voy a recomendar este lugar, el cual estab muy limpio, muy cerca de varias atracciones turisticas y por los que trabajan ahi pues me dieron una calurosa bienvenida.
Comment from Hotel Management
Dec. 18, 2023 by MONICA, Hotel Management
Hola No podemos agradecerle lo suficiente por sus gentiles palabras acerca de nuestro Hostal Puerta Del Alcazar. Su reseña significa mucho para nosotros y nos hace ver, ¡que vamos por el buen camino!Muchas gracias reciba un cordial saludo MONICA
4 out of 5
by A traveller

Posted May 15, 2023 on Expedia
Great staff, basic room but location makes it perfect.
4 out of 5
by A traveller

Posted Apr. 29, 2022 on Hotels
Perfect location facing one of the main gates to the old city, to Avila Cathedral and to the entrance to access the top of the city walls.
5 out of 5
by A traveller

Posted May 12, 2019 on Expedia
Location great, staff very friendly especially reception and helpful, View from room very special.
5 out of 5
by maria

Posted Jul. 31, 2017 on Hotels
Great view,friendly people
5 out of 5
Recommended
for Everyone
by A traveller from Aurora, CO

Great location, wonderful staff!

Posted Jun. 23, 2016 on Expedia
Pros: The staff is very kind
Wonderfully helpful and kind staff. Amazing location, right in downtown Avila, behind the Cathedral. Breakfast buffet is good.
5 out of 5
by David from Oklahoma

Nice Place

Posted Mar. 19, 2015 on Hotels
Great location. Exactly what we were looking for.
5 out of 5
by Michael from carson, ca

Basque yourself!

Posted Nov. 15, 2014 on Hotels
Remodeled old mansion, it was awesome. Far from the city, which may turn some off, but the large grassy park like area in front of the place was great. the village (Basque) was walking distance, and very quaint.
5 out of 5
by A traveller

Ideal location

Posted Oct. 31, 2014 on Hotels
Excellent location and very good price.