Ratings based on 384 Guest Reviews
Hear it directly from our travellers
3.7 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Fairfield
Posted Feb. 26, 2024 on Expedia
Low water pressure, buffet food not good (breakfast/dinner), only 1 elevator working most of the time, bed sheets look old and brownish, only 1 room card available per room.
by A traveller
Posted Feb. 20, 2024 on Expedia
Elevator was working on and off. Difficult to find hotel at night due to missing signage.
by A traveller
Posted Feb. 20, 2024 on Expedia
Water in shower with very low pressure and water will not get warm enough for a hot shower. We were in a room where you will hear a humming noise like someone is using a washing machine at 12:00am and this happens every day during our stay. We like the food served for breakfast at buffet.
by A traveller from Henderson
Posted Feb. 18, 2024 on Expedia
I've stayed in hundreds of hotels worlwide. This hotel has the was the worst beds ever. It's like sleeping on a box spring; no mattress to speak of. Woke with terrible back ache. The ongoing building works outside were noisy all Saturday. No mention of this pre-booking. Location is good for walking around city, including Burnham Park and SM plus the Museum and night market. Parking there was fairly easy, which is something in a city with traffic chaos and limited parking availability. Staff in the coffee shop were fantastic. Staff at the front desk were polite. Rooms are spartan. Despite booking one room for three through Expedia I was still charged for a third bed. That's the Philippines though - a lot of nickel and dime charges, not to mention the routine checkout delay while they see if you've stolen anything. Food was typical 2/3 star Philiippino fare.
by A traveller
Posted Feb. 18, 2024 on Expedia
by A traveller
Posted Feb. 16, 2024 on Expedia
I was so discouraged with this place..the hot water is almost non existence, the toilet smells…
by A traveller
Posted Feb. 5, 2024 on Expedia
close to the catheral, SM and market as well as the Burnham park.
by A traveller
Posted Feb. 4, 2024 on Hotels
by A traveller
Posted Feb. 3, 2024 on Hotels
by A traveller
Posted Feb. 2, 2024 on Expedia
Elevator unreliable, slow, out of 3 elevators only one is working at a time. Carpet on stairs need replacement. Breakfast is below average. Staff are friendly. Location is centrally located in the city, very convenient, close to everything.
