Note fondée sur 977 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
2,5 Propreté de la chambre
3,2 Service et personnel
2,8 Confort de la chambre
2,4 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 avr. 2023 sur Hotels
La piscine était fermée, c’est bien dommage…
Commentaires de Gestion de l’hôtel
27 avr. 2023 par DESIREE, Gestion de l’hôtel
We apologize for the inconvenience, Due to remodeling our pool is closed.
par un voyageur
Publié le 16 mai 2024
Commentaires de Gestion de l’hôtel
18 mai 2024 par Sophia CSR, Gestion de l’hôtel
Hi Teresita,It is apparent from your rating that you did not enjoy your experience with us. We are sorry for all our shortcomings. However, we would like to know from you about the areas where improvement is needed. Please feel free to give your comments and suggestions. We hope to provide you with a flawless experience in the future!
par un voyageur
Publié le 9 mai 2024
Commentaires de Gestion de l’hôtel
11 mai 2024 par Sophia CSR, Gestion de l’hôtel
Hi Teresita,We appreciate your positive 4-star review! We're pleased to know you had a good experience with us. If there's anything specific you'd like us to improve upon or if you have any suggestions, please feel free to share. Your feedback helps us enhance our services further. Thank you for choosing us!
par un voyageur
Publié le 8 mai 2024
Commentaires de Gestion de l’hôtel
28 mai 2024 par Sophia CSR, Gestion de l’hôtel
Hi JoAnne,Our team appreciates your incredible rating. We are so glad we were able to provide you with such a wonderful experience. Our team always welcome our guest's ideas and suggestions. Hope to see you very soon!
par un voyageur
Publié le 14 avr. 2024
Good price but a little run down.
Commentaires de Gestion de l’hôtel
15 avr. 2024 par Sophia CSR, Gestion de l’hôtel
Hi Rafael,Thank you for your feedback. We appreciate your honesty and apologize if our property appeared a bit worn. We're continuously working to improve our facilities and hope you'll consider staying with us again in the future.
par un voyageur
Never going back
Publié le 5 mars 2024 sur HotelsThe receptionist was rude and not very helpful when told we had an infant and if she had a room on the first floor.
The room did not have a coffee maker and the breakfast was limited and not very clean.
Commentaires de Gestion de l’hôtel
10 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Edward,It's unacceptable for our receptionist to be rude or unhelpful, especially when accommodating guests with infants. Your feedback will be addressed promptly to ensure better service in the future. We'll also take note of the coffee maker and breakfast cleanliness issues to improve our offerings. Please reach out to our management team so we can address your concerns directly. We appreciate your feedback and hope to have the opportunity to make things right on your next visit.
par un voyageur
Publié le 5 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
10 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Irene,Thank you for choosing us for your recent stay. Since you have rated us low, we are concerned to know about the issues you encountered during your visit. We always strive to make our guests stay superior and regret that this was not in your case. We welcome all your honest comments to improve our services. Hope to serve you better in the future.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Close to fwy
Commentaires de Gestion de l’hôtel
5 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Karl,Thank you for sharing your feedback. We are glad to know that you had a nice stay with us and liked our convenient location. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay.
par un voyageur
Publié le 4 mars 2024 sur Expedia
quite,safe and clean
Commentaires de Gestion de l’hôtel
5 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Mumtaz,We're pleased to hear that you found our hotel to be quiet, safe, and clean during your stay. Providing a peaceful and secure environment for our guests is a top priority, and we're glad we could meet your expectations in this regard. We look forward to welcoming you back for another comfortable stay in the future.
par un voyageur
Publié le 4 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
5 mars 2024 par Sophia CSR, Gestion de l’hôtel
Hi Bruce,I hope we achieved our goal of making your stay pleasant. We strive to make the experience one you will remember forever. Therefore, your comments are very important to us. Please take a moment of your time to write a few sentences to let us know what we are doing well and where we need improvement so we maintain our exceptional service. We Love to hear your feedback and use it to review and improve our services every day! Looking forward to welcoming you again soon.
