Ratings based on 970 Guest Reviews
Hear it directly from our travellers
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller from Trafalgar
Posted Feb. 29, 2024 on Expedia
by A traveller
Posted Feb. 25, 2024 on Wotif
The room was dirty. The ground around the property. I booked the property because it was closed due to structural damage but no mention of this on wotif website. Reception didn't inform me of this either i read it on the back of a map they handed me. I rang reception to complain and was told the General Manager would call me. Still waiting 48hrs later still NO call. The buffer breakfast was disgusting. Bread stale, no real variety in hot breakfast. Scrambled eggs overcooked. Seriously i would never stay at another Mercure.
by A traveller
Posted Feb. 18, 2024 on Hotels
by A traveller
Posted Feb. 13, 2024 on Expedia
by A traveller
Posted Feb. 8, 2024 on Wotif
by A traveller
Posted Feb. 5, 2024 on Hotels
by A traveller
Posted Feb. 5, 2024 on Hotels
by A traveller
Posted Feb. 2, 2024 on Hotels
by A traveller
Posted Jan. 29, 2024 on Wotif
will come again
Comment from Hotel Management
Jan. 30, 2024 by Rachelle, Hotel Management
Dear Kerry,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mercure Ballarat
by A traveller
Posted Jan. 28, 2024 on Wotif
Nice and clean, I slept well
