Ratings based on 1,109 Guest Reviews
Hear it directly from our travellers
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 28, 2024 on Expedia
The rooms needed serious renovation. Mostly the bathroom. Faucets were hard to turn. The diverter from tub to showe3r it not fully work, had water coming out of both. Shower had little water pressure
Comment from Hotel Management
Mar. 8, 2024 by Lbert, Hotel Management
Thank you for your response. we are working very hard to improve or property.
by A traveller
Good stay
Posted Feb. 26, 2024 on HotelsThe service was great, checked in quick. The hallways, elevator, and room were clean. Everything worked in the room.
Comment from Hotel Management
Mar. 8, 2024 by Lbert, Hotel Management
Thank you for your response. we are working very hard to improve or property.
by A traveller from Spokane
Posted Feb. 24, 2024 on Expedia
First class in all phases.
Comment from Hotel Management
Mar. 8, 2024 by Lbert, Hotel Management
Thank you for your response. we are working very hard to improve or property.
by A traveller
Posted Feb. 23, 2024 on Hotels
Comment from Hotel Management
Mar. 8, 2024 by Lbert, Hotel Management
Thank you for your response. we are working very hard to improve or property.
by A traveller
Posted Feb. 22, 2024 on Expedia
They initially put us in a room that already had people in it, which wasn't great. They corrected their mistake, but the property is unimpressive. Scratchy sheets. Unimpressive breakfast. Okay for a night near the airport, but could be better for the money.
Comment from Hotel Management
Feb. 23, 2024 by Lbert, Hotel Management
Thank you for your response about your stay we trying very hard to improve or property!
by A traveller
Will Stay Again!!!
Posted Feb. 20, 2024 on HotelsStaff was busy with being sold out night before and service running behind service but they got us our room in a timely manner. Other then the rather small sized pillows provided, everything was very good.
Comment from Hotel Management
Feb. 21, 2024 by Lbert, Hotel Management
Thank you for your response about your stay we are working very hard to improve. Are property.
by A traveller
POOR EXPERIENCE
Posted Feb. 20, 2024 on HotelsService was poor, unprofessional. Ice machine didn't work on the 4th floor, had to go to the main lobby to get ice. Small pillows on the King size bed looked like pillows for a child's bed. Toilet leaked and sink leaked. I wouldn't recommend it, nor will I stay there again.
Comment from Hotel Management
Feb. 21, 2024 by Lbert, Hotel Management
Thank you for your response about your stay we are working very hard to improve. Are property.
by A traveller
Posted Feb. 19, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by Lbert, Hotel Management
Thank you for your response about your stay we are working very hard to improve. Are property.
by A traveller
Posted Feb. 19, 2024 on Expedia
Comment from Hotel Management
Feb. 21, 2024 by Lbert, Hotel Management
Thank you for your response about your stay we are working very hard to improve. Are property.
by A traveller
Posted Feb. 18, 2024 on Expedia
I had two issues, both minor, but aggravating. First, I called to ask about “park and fly” and the desk person was very helpful in explaining it, but failed to mention that you need to book it online to secure a spot. Since I did not know that, I found out that they were full and the service was not available. HOWEVER, they told me a bout a very convenient “park and fly” operation across the street, so kudos to the staff for that. The second issue was the TV - the remote did not work at all. I could not find the switch to turn the TV on, but the deck clerk came to the room to verify that the TV was not functioning so I could get a discount, and happened to find a power button on the back. That got the TV working, but the remote never did. I did not press that problem. So, high marks to the staff.
Comment from Hotel Management
Feb. 19, 2024 by Lbert, Hotel Management
Thank you for your response about your stay we are working very hard To improve or property.
