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Banff Inn

3.0 star property
3-star hotel near Upper Hot Springs

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Photo gallery for Banff Inn

Loft Suite
Front of property
Reception
Reception
Indoor spa tub

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
501 Banff Ave, Banff, AB, T1L1A9
  • Place, Banff National Park Information Centre
    ‪10 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪12 min walk‬
  • Place, Banff Centre for Arts and Creativity
    ‪12 min walk‬

Room options

View all photos for Loft Suite

Loft Suite

Loft Suite

9.2 out of 10
Wonderful
(21 reviews)
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Premium Room, 2 Queen Beds

1 bedroom, down comforters, desk, iron/ironing board

Premium Room, 2 Queen Beds

8.6 out of 10
Excellent
(21 reviews)
  • Sleeps 4
  • 2 Queen Beds

Loft Suite

  • Sleeps 6

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(85 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(72 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Standard Room, 2 Double Beds

1 bedroom, down comforters, desk, iron/ironing board

Standard Room, 2 Double Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

Deluxe King Room

  • Sleeps 2

Deluxe Room-2 Queen Beds

  • Sleeps 4

Standard Room, 2 Double Beds

  • Sleeps 4

Standard Queen Room

  • Sleeps 2

Two-Bedroom Suite

  • Sleeps 6

Junior Suite

  • Sleeps 2

View all photos for Deluxe Rooms

1 bedroom, down comforters, desk, iron/ironing board

Deluxe Rooms

  • Sleeps 4

Premium Room

  • Sleeps 4

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Banff Caribou Lodge and Spa

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  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, 2,902 reviews
The price is CA $149
CA $166 total
includes taxes & fees
Nov 18 - Nov 19
Banff Caribou Lodge and Spa

About the area

Banff

Uptown District stay.You'll be steps from Victoria Glacier and within a 10-minute walk of Banff National Park Information Centre with a stay at this Uptown District hotel. Canadian Ski Museum West and Banff Lake Louise Tourism Bureau are also within half a mile (1 km).

What's nearby

  • Victoria Glacier - 2 min walk - 0.2 km
  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 12 min walk - 1.0 km
  • Banff Centre for Arts and Creativity - 12 min walk - 1.1 km
  • Tunnel Mountain - 6 min drive - 1.1 km

Getting around

  • Banff Station - 15 min walk
  • Calgary International Airport (YYC) - 92 min drive

Restaurants

  • ‪A&W Canada - ‬7 min walk
  • ‪The Canadian Brewhouse - ‬11 min walk
  • ‪Good Earth Coffeehouse - ‬10 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬12 min walk
  • ‪The Old Spaghetti Factory - ‬12 min walk

About this property

Banff Inn

3-star hotel near Upper Hot Springs
Banff Inn offers its guests a hot tub and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A vending machine, multilingual staff, and ski storage are also featured at Banff Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Banff hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 3 levels
  • Ski equipment storage
  • Charging station for electric cars
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Banff Inn offers 99 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. LED televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

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Banff Rocky Mountain Resort
  • Pool
  • Hot tub
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, 2,628 reviews
The price is CA $139
CA $155 total
includes taxes & fees
Nov 18 - Nov 19
Banff Rocky Mountain Resort

Property amenities

Family friendly

  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 20.95 per night)
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Hot tub
  • Sauna
  • Ski storage
  • Snow sports gear
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with cable channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 15.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: CAD 20.95 per night (in/out privileges)
  • Rollaway bed fee: CAD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Banff Inn
Inn Banff
Banff Inn Hotel
Banff Inn Banff
Banff Inn Hotel Banff

Banff Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 720 out of 1194 reviews
Rating 8 - Good. 321 out of 1194 reviews
Rating 6 - Okay. 93 out of 1194 reviews
Rating 4 - Poor. 38 out of 1194 reviews
Rating 2 - Terrible. 22 out of 1194 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

gladys, kelowna

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean room, friendly staff. A microwave would have been nice.
Stayed 1 night in Nov 2025

10/10 Excellent

ammu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all the stay was pretty decent
Stayed 3 nights in Jun 2025

10/10 Excellent

Demin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient
Stayed 2 nights in Aug 2025

8/10 Good

STUART

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, off street parking.
Stayed 2 nights in Aug 2025

6/10 Okay

Shamim, Dhaka

Travelled with family
Disliked: Staff & service
The front office staff were rude and not at all helpful. The room is small. The room provided had no windows only a two foot by three foot glass. The toilet was small. The room had no wardrobe.
Stayed 3 nights in Aug 2025

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness
It’s a motel and highly overpriced. The beds very comfortable however and the set up allowed us to accommodate 3 adults in the one loft room The bathroom is way too small and badly needs to be gutted and renovated
Stayed 2 nights in Aug 2025

8/10 Good

Petrona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, close to all major attractions and amenities. Friendly staff, check in was fast, the room was clean and comfortable, would definitely recommend staying here.
Stayed 1 night in Aug 2025

8/10 Good

Maria Zaida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Kemal

Stayed 1 night in Aug 2025

10/10 Excellent

Amy, Hutchinson

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 4 nights in Aug 2025

4/10 Poor

Josiah

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Horrible beds. Poor value

The cost of these rooms very extremely expensive and the quality was disappointing. Mattresses were horrible! Room is at best average. Would not recommend.
Stayed 2 nights in Aug 2025

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

8/10 Good

Sheetal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Donald

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel appears upscale, and the staff is outstanding. Unfortunately the bed was terrible. Mattress should've been replaced years ago. Pillows were so full of dust mites that it caused an asthmatic reaction in me even though I'm not normally asthmatic. Definitely would avoid this place. Many other good options.
Stayed 2 nights in Jul 2025

2/10 Terrible

Nalin

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
What we got is not the room we booked in the first place. The receptionist was impolite.
Stayed 1 night in Jul 2025

10/10 Excellent

Hiroyuki

Stayed 3 nights in Jul 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 5 nights in Jul 2025

10/10 Excellent

Romma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was the loft type. Modern design. I would say despite the bed upstairs, room still feels cramped. But it was cozy and clean. Staff are friendly and helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jie

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in Jul 2025

8/10 Good

anuj

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

6/10 Okay

Maria Rizielle, Valencia

Travelled with family
Liked: Cleanliness
We booked for one night and had a comfortable stay. The room was spacious. The amenities were limited, and the hotel is about 10 minutes from downtown. Next time, I would book a hotel in the center of downtown for convenience.
Stayed 1 night in Jul 2025

10/10 Excellent

Pranav

Stayed 4 nights in Jul 2025

10/10 Excellent

Idowu, Edmonton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the walkbility the most.
Stayed 3 nights in Jun 2025

8/10 Good

MING JUNG

Liked: Cleanliness, staff & service, property conditions & facilities
It is clean and quite. one drawback is you have to pay for parking. There is no free parking space for the property.
Stayed 3 nights in Jul 2025