The room, itself, is satisfactory, however, there are aspects of what a hotel should be that Alix Hotel is simply NOT. Firstly, during check in, we weren't notified of any of the hotel's services (where breakfast is, where the fitness room is). And unlike most hotels, this information is not self explanatory. Additionally, there must have been a system error while we were in the room, because another guest was given the key to our room and entered our room while we were there at about 10pm. When I asked the front desk about the problem, they said room service was there to fix the television. However, it was clear that the "intruder" was another confused guest. To make matters worse, the shower was disappointing due to the fact that the water would either be extremely hot or extremely cold, and there absolutely no in between temperature. All of this made staying at Alix Hotel, one of the most uncomfortable hotel experiences I've ever had.
