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Best Western Sukhumvit 20

4.0 star property
4-star hotel near Terminal 21 Shopping Mall

Choose dates to view prices

Photo gallery for Best Western Sukhumvit 20

Exterior
Lobby
Suite, 1 King Bed, Non Smoking, Bathtub
Suite, 1 King Bed, Non Smoking, Bathtub
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
17 Sukhumvit Soi 20, Klong Toey, Bangkok, Bangkok, 10110
  • Place, EmQuartier
    ‪7 min walk‬
  • Place, Emporium
    ‪7 min walk‬
  • Place, Terminal 21 Shopping Mall
    ‪9 min walk‬
  • Airport, Bangkok (BKK-Suvarnabhumi Intl.)
    ‪23 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed, Non Smoking, Bathtub

Suite, 1 King Bed, Non Smoking, Bathtub

Suite, 1 King Bed, Non Smoking, Bathtub

  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Suite

1 bedroom, minibar, in-room safe, blackout drapes

King Suite

  • Sleeps 2

View all photos for Superior Twin Room

1 bedroom, minibar, in-room safe, blackout drapes

Superior Twin Room

  • Sleeps 2

View all photos for Superior King Room

1 bedroom, minibar, in-room safe, blackout drapes

Superior King Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

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About the area

Bangkok

Heart of Bangkok.Within a 15-minute walk of this Sukhumvit hotel, you'll find Terminal 21 Shopping Mall and EmQuartier. Lumphini Park and CentralWorld are also within 3 miles (5 km).

What's nearby

  • EmSphere Shopping Center - 3 min walk - 0.3 km
  • Soi Cowboy - 5 min walk - 0.5 km
  • EmQuartier - 7 min walk - 0.6 km
  • Emporium - 7 min walk - 0.6 km
  • Terminal 21 Shopping Mall - 9 min walk - 0.8 km

Getting around

  • Bangkok Makkasan Station - 4 min drive
  • Asok BTS Station - 8 min walk
  • Suvarnabhumi Intl. Airport (BKK) - 36 min drive

Restaurants

  • ‪Amritsr - ‬5 min walk
  • ‪Honey House - ‬5 min walk
  • ‪The Deck - ‬1 min walk
  • ‪Bei Otto - ‬1 min walk
  • ‪No Idea - ‬5 min walk

About this property

Best Western Sukhumvit 20

4-star hotel near Terminal 21 Shopping Mall
WiFi is free in public spaces. There's an onsite business center. An airport shuttle (available 24 hours) is available for a fee. Best Western Sukhumvit 20 also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby.

This 4-star Bangkok hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • Built in 2011
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Sukhumvit 20 offers 78 accommodations with DVD players and minibars. LCD televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include laptop-compatible safes and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • DVD player
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Separate bedroom

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Things to do

  • TV in common areas

Accessibility

  • Elevator
  • Smooth flooring in room

Room amenities

Entertainment

  • DVD player
  • LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Best Western Sukhumvit 20

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for THB 1200.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: THB 1500 per vehicle (maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: THB 1200.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

BEST WESTERN 20 Sukhumvit
BEST WESTERN PLUS 20 Sukhumvit
BEST WESTERN PLUS Sukhumvit
BEST WESTERN PLUS Sukhumvit 20
BEST WESTERN Sukhumvit 20
Best Western Plus 20 Sukhumvit Hotel
Best Western Plus 20
Best Western Plus Sukhumvit Hotel
Best Western Plus At 20 Sukhumvit
Best Western Plus 20 Hotel
Best Western Plus @ 20 Sukhumvit Hotel Bangkok

Best Western Sukhumvit 20 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 215 out of 666 reviews
Rating 8 - Good. 284 out of 666 reviews
Rating 6 - Okay. 115 out of 666 reviews
Rating 4 - Poor. 33 out of 666 reviews
Rating 2 - Terrible. 19 out of 666 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Bobby

Stayed 2 nights in Nov 2025

10/10 Excellent

Durand, FPO

Liked: Amenities
Quick and easy. Staff was very nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Liam

Stayed 2 nights in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness and location. Was perfect for thailand trip. Walkable and easy to use grab.
Stayed 14 nights in Aug 2025

10/10 Excellent

Bradley N

Stayed 1 night in Aug 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service
Good
Stayed 3 nights in Aug 2025

8/10 Good

Carlo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 6 nights in Jul 2025

10/10 Excellent

Murchelle

This hotel is located on a popular hotel Soi. ( a Courtyard, Novotel and others). Two wonderful spas are just across the street ( no more than 3 minutes walk) It is around a 10 min walk to BTS, but in BKK , that’s what you do, you walk. I would not let that deter you. The staff was nice and attentive, Pop was especially helpful and kind.
Stayed 3 nights in Jul 2025

6/10 Okay

Bob

Liked: Cleanliness
Disliked: Amenities
Not a single electrical plug at the headboard of the bed on either side of the bed!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Chuck

Liked: Cleanliness, amenities, property conditions & facilities
EXCELLENT STAFF.
Stayed 4 nights in May 2025

8/10 Good

Ming hao

Stayed 2 nights in Mar 2025

8/10 Good

Ming hao

Liked: Cleanliness, staff & service, property conditions & facilities
The staff there is very friendly
Stayed 4 nights in May 2025

10/10 Excellent

Nicholas

Stayed 1 night in May 2025

10/10 Excellent

Chuck

Liked: Cleanliness, staff & service, property conditions & facilities
EXCELLENT STAFF.
Stayed 3 nights in May 2025

10/10 Excellent

nathaniel, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Great location with nice rooms and friendly staff
Stayed 2 nights in May 2025

10/10 Excellent

Empty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good area
Stayed 12 nights in Apr 2025

10/10 Excellent

Dr. Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room in a quiet location but not too far from lots of things to see. The staff are really great and very helpful. I loved this hotel.
Stayed 3 nights in Mar 2025

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adequate

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Nathan James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was nice and quiet, but not too far away from things you wanted to do. It was a 5 minute walk to the BTS, which took me where I wanted to go. Would stay here again.
Stayed 2 nights in Feb 2025

8/10 Good

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the mix of things ,the atea around is expensive, but it was a upper class area.
Stayed 2 nights in Feb 2025

4/10 Poor

Edwin, San Diego

Disliked: Cleanliness, property conditions & facilities
Some roaches in the bathroom
Stayed 5 nights in Jan 2025

6/10 Okay

Loc Xuan, Charlottesville

Stayed 7 nights in Jan 2025

10/10 Excellent

Ala'eddin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place with nice location

Was good all over.
Stayed 7 nights in Jan 2025