Ratings based on 975 Guest Reviews

Hear it directly from our travellers
3.5 out of 5
76% of guests recommend
3.2 Room cleanliness
3.7 Service & staff
3.3 Room comfort
2.9 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller from Bay Of Plenty

Posted Jan. 31, 2024 on Expedia
Excellant
4 out of 5
by A traveller

Posted Jan. 29, 2024 on Expedia
Property is a bit old and dated. Location is great for shopping at Pratunam clothing market, and convenient for street food. Rooms are large with kitchen area and small dining table.
5 out of 5
by A traveller from Porter ranch

Posted Jan. 28, 2024 on Expedia
Friendly staff convenient to anywhere
5 out of 5
by A traveller

This traveller left a rating score only Posted Jan. 19, 2024 on Expedia
5 out of 5
by A traveller

This traveller left a rating score only Posted Dec. 28, 2023 on Hotels
5 out of 5
by A traveller

Shoppers Haven

Posted Dec. 18, 2023 on Hotels
Check-in and the renovated rooms were awesome. Convenience to the malls is what I liked and the eateries.
4 out of 5
by A traveller

Posted Oct. 18, 2023 on Expedia
Everything ok…except wifi that was on and off in our room!
3 out of 5
by A traveller

Posted Oct. 16, 2023 on Expedia
Location good but, environment not good, breakfast limited.
5 out of 5
by A traveller

Posted Sep. 29, 2023 on Expedia
Other than the good location , Grand Diamond is a very old hotel , everything in the room is old , tv wire everywhere, control not working , there is stain on the sofa. The breakfast is also disappointing, in the past they used to serve sumptuous breakfast but now only simple dishes n most of it is cold even the porridge
1 out of 5
by A traveller

This traveller left a rating score only Posted Sep. 23, 2023 on Expedia