Ratings based on 55 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
4.3 Room cleanliness
5.0 Service & staff
4.2 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Jan. 28, 2024 on Hotels
Comment from Hotel Management
Jan. 30, 2024 by PARKROYAL Suites Bangkok team, Hotel Management
Thank you very much for your compliment. We are looking forward to welcoming you again soon.
5 out of 5
by A traveller

Posted Jan. 28, 2024 on Expedia
Comment from Hotel Management
Mar. 25, 2024 by Arijitt G , Hotel Management
Dear Mr. Geoffrey,Thank you for choosing to stay with us and giving us an opportunity to serve you!Hope you are back home safe and have settled down. Appreciate your time taken to give an excellent review about our hotel.Glad that you had a fantastic stay and looking forward to welcoming you back again soon.Sincerely yours,Arijitt G (General Manager)
3 out of 5
by A traveller

Recommend but need some improvement

Posted Jan. 26, 2024 on Hotels
Need some renovation, I booked a room with balcony but did not get one. Sometimes air condition had sounds and old.
Comment from Hotel Management
Jan. 27, 2024 by Arijitt G , Hotel Management
Dear Mr. Abu Sadat, Thank you for choosing to stay with us and giving us an opportunity to serve you! Hope you are back home safe and have settled down. Appreciate your time taken to share your feedback with us. Thankful for recommending our hotel. We have noted on your comments and are working to rectify.Hope that you had a pleasant stay and looking forward to welcoming you back again. Sincerely yours, Arijitt G (General Manager)
5 out of 5
by A traveller

Posted Jan. 4, 2024 on Hotels
Comment from Hotel Management
Jan. 15, 2024 by Arijitt G , Hotel Management
Dear Ms. Michelle, Thank you for choosing to stay with us again and giving us an opportunity to serve you! Hope you are back home safe and have settled down. Appreciate your time taken to give an excellent review about us. Glad that you had a fantastic stay and looking forward to welcoming you back again soon. Sincerely yours, Arijitt G (General Manager)
3 out of 5
by A traveller

Posted Dec. 29, 2023 on Expedia
bed is comfortable, room is big however the bathroom condition is not pleasant. Even though come with long bath, the whole floor will be flooded after shower due to the techinical part of the longbath installation that will lead the water to flow to the floor. It is rather dangerous as it is very slippery after shower and the water will not dry up as the floor gradient does not allow the water to flow. It was quite a messy experience for a hotel. Even though we had informed the house keeping, nothing much can be done. Otherwise room is nice. Walk is about 7 mins to Nana station from hotel.
Comment from Hotel Management
Jan. 1, 2024 by Arijitt G , Hotel Management
Dear Ms. Jane, Wish you a Happy New Year 2024!Thank you for choosing to stay with us and giving us an opportunity to serve you! Hope you are back home safe and have settled down. Appreciate your time taken to share your feedback with us. Thankful for your mention on our spacious rooms, comfortable beds and our great & convenient location.We have noted on your comments regarding the shower part and relooking in to get a resolve.Hope you had a pleasant stay and looking forward to welcoming you back again soon. Sincerely yours, Arijitt G (General Manager)
5 out of 5
by A traveller

Posted Dec. 2, 2023 on Expedia
Parkroyal suite was a fantastic experience. The staff was friendly and helpful. The deskstaff Pat was so helpful. When i was having problems with my credit card and my cell phone wouldn't work she let me use her personal cell phone to call my bank in the states and when i tried to thank her she said she was just doing her job. No Pat you went far beyond your duties!
Comment from Hotel Management
Dec. 5, 2023 by Arijitt G , Hotel Management
Dear Mr. Kenneth , Thank you for choosing to stay with us and giving us an opportunity to serve you! Appreciate your time taken to give a wonderful review of our hotel. Thankful for recognizing Khun Pat at the front desk, also, mentioning how she walked an extra mile to assist you. We have conveyed your warm & encouraging comments to her, and it will definitely help motivate the entire team to keep up the good work.Glad that you had a wonderful stay and looking forward to welcoming you back again soon. Sincerely yours, Arijitt G (General Manager)
5 out of 5
by A traveller

Posted Nov. 17, 2023 on Hotels
Comment from Hotel Management
Nov. 19, 2023 by Arijitt G , Hotel Management
Dear Mr. Martin, Thank you for choosing to stay with us and giving us an opportunity to serve you! Appreciate your time taken to give a wonderful review of our hotel. We are glad that you had a fantastic stay and looking forward to welcoming you back again soon. Sincerely yours, Arijitt G (General Manager)
5 out of 5
by A traveller

Amazing week at Parkroyal

Posted Nov. 11, 2023 on Hotels
Excellent stay, clean and tidy.
Comment from Hotel Management
Nov. 12, 2023 by Arijitt G , Hotel Management
Dear Mr. Abhilash, Thank you for choosing to stay with us and giving us an opportunity to serve you! Appreciate your time taken to give a wonderful review of our hotel. Thankful for your mention on the good standards of cleanliness at our hotel. Glad that you had a fantastic stay and looking forward to welcoming you back again soon. Sincerely yours, Arijitt G (General Manager)
5 out of 5
by A traveller

Posted Oct. 31, 2023 on Expedia
From the minute I walked into the lobby, I was greeted very well from the staff and desk man Pia. He was so helpful and my room was excellent value. I would highly recommend this hotel and will definitely visit again
Comment from Hotel Management
Nov. 1, 2023 by Arijitt G , Hotel Management
Dear Mr. Deo,Thank you for choosing to stay with us and giving us an opportunity to serve you!Appreciate your time taken to give such a wonderful review of our hotel. Thankful for your mention on the nice room you had, also recommending us. Your kind & encouraging words about the team and recognizing Mr. Pia would help motivate to keep up the good work. We are glad that you had a fantastic stay and would return to us on your next visit.Sincerely yours,Arijitt G (General Manager)
4 out of 5
by A traveller

Posted Oct. 1, 2023 on Expedia
Comment from Hotel Management
Oct. 4, 2023 by Arijitt G , Hotel Management
Dear Mr. Singh, Thank you for staying with us during your visit to Bangkok and giving us an opportunity to serve you! We sincerely appreciate your time taken to put a nice review about us. We are glad that you had a pleasant stay and look forward to seeing you again very soon. Sincerely yours, Arijitt G (General Manager)