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Hotel Victoria

4.0 star property
4-star hotel in Sankt Alban

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Photo gallery for Hotel Victoria

Exterior
Property preview
Junior Suite
Breakfast, lunch, dinner served; Regional cuisine, alfresco dining
Terrace/patio

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Centralbahnplatz 3-4, Basel, BS, 4002
  • Place, Basel Zoo
    ‪6 min walk‬
  • Place, Basler Muenster
    ‪12 min walk‬
  • Place, Marktplatz
    ‪15 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪8 min drive‬

Room options

View all photos for Single Room

Single Room | Bathroom shower

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Queen Room

Classic Queen Room

Classic Queen Room

9.6 out of 10
Exceptional
(37 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior room with sofa

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior room with sofa

9.8 out of 10
Exceptional
(7 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Comfort Twin Room

Comfort Twin Room

Comfort Twin Room

9.2 out of 10
Wonderful
(9 reviews)
  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Single Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Economy Single Room

  • Sleeps 1

View all photos for Classic Queen Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Queen Room

  • Sleeps 2

View all photos for Superior Room with Sofa

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room with Sofa

  • Sleeps 3

View all photos for Junior Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 4

View all photos for Comfort twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort twin Room

  • Sleeps 2

View all photos for Victoria Suite

Victoria Suite

Victoria Suite

  • 55 sq m
  • Sleeps 5
  • 1 King Bed and 1 King Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • 40 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Victoria Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Victoria Suite

  • Sleeps 4

View all photos for Family Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 4

Family Room

  • Sleeps 3

About the area

Basel

Central Basel getaway .With a stay at this Sankt Alban hotel, you'll be steps from Via Gottardo and BIS Tower. Basel University and Offene Kirche Elisabethen are also within half a mile (1 km).

What's nearby

  • Basel Zoo - 6 min walk - 0.6 km
  • Basel Art Museum - 11 min walk - 0.9 km
  • Basler Muenster - 12 min walk - 1.1 km
  • Marktplatz - 15 min walk - 1.3 km
  • Congress Center Basel - 3 min drive - 1.8 km

Getting around

  • Basel SBB Station - 1 min walk
  • Bhfeingang Gundeldingen Tram Stop - 5 min walk
  • EuroAirport Airport (BSL) - 19 min drive

Restaurants

  • ‪Caffè Spettacolo - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Brezelkönig - ‬2 min walk
  • ‪Burger King - ‬1 min walk

About this property

Hotel Victoria

4-star hotel in Sankt Alban
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 4209 square feet (391 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel Victoria. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Basel hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 4209 sq ft of conference space
  • 391 sq m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Victoria offers 107 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Basel hotel provides complimentary wireless Internet access. Business-friendly amenities include offices, desks, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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  • Air conditioning
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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (CHF 25 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CHF 27 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance

Room amenities

Entertainment

  • LED TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Office
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 40.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 27 per person
  • Self parking fee: CHF 25 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Victoria Basel
Victoria Basel
Hotel Victoria Hotel
Hotel Victoria Basel
Hotel Victoria Hotel Basel

Hotel Victoria Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 407 out of 540 reviews
Rating 8 - Good. 113 out of 540 reviews
Rating 6 - Okay. 13 out of 540 reviews
Rating 4 - Poor. 6 out of 540 reviews
Rating 2 - Terrible. 1 out of 540 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Shoong Chook

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super convenience . Just beside the train station
Stayed 5 nights in Jun 2025

10/10 Excellent

Mark

Stayed 4 nights in Jun 2025

10/10 Excellent

Mellory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay at the Hotel Victoria

Location is a 10, just opposite to the train station and direct bus to the airport. Staff in the reception is very helpful, especially the gentleman who assisted us to check out, who was very friendly and patiently answered our questions and also recommended us where to visit before we went to the airport. Thank you so much!
Stayed 1 night in May 2025

10/10 Excellent

Jean-Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Convenient to train station and walking distance to many attractions . Comfortable night spent here and staff courtesy and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable. And they give you a pass for all the public transportation. The trams are so easy. Right outside of the hotel door
Stayed 1 night in May 2025

8/10 Good

Yoram

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel

Good business hotel next to Basel SBB. Been there for 4 nights. Room was clean and had all amenities expected from a 4 star hotel. Structure of the building is a bit odd. You need to take two elevators and navigate some interconnected buildings.
Stayed 4 nights in May 2025

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train and tram. Bathtub was hard to get in and out of. Too high.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Never ever again Basel.

Starting with the good points. It’s very close to the SBB train station. Now the bad. It’s crazy noisy. I was in room 126 and every morning delivery trucks turned up at 4 AM right outside my window. Avoid. When I complained was told we are busy. Good for them. No kettle in the room, told they are illegal 🙄 and to make coffee flavoured tea using the coffee machine. So had to go to Starbucks for tea at £4 a pop. Shower is lukewarm - horrible. Rooms are tiny bathroom claustrophobic. Checking out they couldn’t print a receipt 🙄.
Stayed 2 nights in Mar 2025

8/10 Good

Ryan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
stayed in the new wing of the hotel which was away from the Main Street. The hotel ceiling was rather low though. Room was clean and quite spacious. Breakfast was great.
Stayed 4 nights in Feb 2025

10/10 Excellent

Dario C

Stayed 1 night in Feb 2025

10/10 Excellent

Sinem

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Nina Louise, Chipping Norton

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location with lots within walking or easily accessible using the trams/buses. Helpful and friendly staff, clean and comfortable. A great base for exploring Basal.
Stayed 5 nights in Feb 2025

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff at check-in. Helpful with suggestions. Cleaning staff was a bit inconsistent with replenishing cups, towels, tea, sugar etc. Very small fridge in room but it was not very cold. No microwave. Comfortable bed with warm duvets. Very close to train station and trams. East to get around without car. Confirmed hotel stay alllows free transit within Basel. Does have a very expensive breakfast but we opted to do our own. Only surprise was a city tax of 4 CHF per person per day charged at check out. Overall, very good hotel and amenities.
Stayed 9 nights in Feb 2025

8/10 Good

Dieter N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Prefer main hotel to Ressidence
Stayed 1 night in Feb 2025

10/10 Excellent

Jamie

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff onsite are very helpful.
Stayed 6 nights in Feb 2025

10/10 Excellent

John

Stayed 1 night in Jan 2025

10/10 Excellent

tim

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel very convenient for train station
Stayed 1 night in Jan 2025

10/10 Excellent

kerri

Liked: Cleanliness, staff & service, property conditions & facilities
Convince to transport
Stayed 1 night in Jan 2025

4/10 Poor

Josephus, Fulton

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Fridge was broken. When i mentioned this they said its just for complementary water it was not a mini bar so its fine! They refused to replace it
Stayed 4 nights in Jan 2025

10/10 Excellent

elizabeth

Stayed 4 nights in Nov 2024

10/10 Excellent

Margritte, Mt. Prospect

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located directly across from the train station. Our stay included complimentary passes to public transportation, with stops for the tram and bus just outside the hotel. Plenty of restaurants and shopping within walking distance. The staff was incredibly helpful and the room was perfect for the two of us, with very comfortable beds and pillows. We thoroughly enjoyed our stay and will come back if we find ourselves in Basel again.
Stayed 1 night in Dec 2024