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Pullman Basel Europe

4.0 star property
4-star hotel in Basel City Centre

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Photo gallery for Pullman Basel Europe

Exterior
Meeting facility
Classic Room
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Clarastrasse 43, Basel, BS, 4058
  • Place, Congress Center Basel
    ‪2 min walk‬
  • Place, Basel University
    ‪11 min walk‬
  • Place, Marktplatz
    ‪13 min walk‬
  • Airport, Basel (BSL-EuroAirport)
    ‪8 min drive‬

Room options

View all photos for Superior Twin Room, 1 Double Bed

Superior Twin Room, 1 Double Bed

Superior Twin Room, 1 Double Bed

9.2 out of 10
Wonderful
(5 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Double Bed

Deluxe Twin Room, 1 Double Bed

Deluxe Twin Room, 1 Double Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room

Classic Room

Classic Room

9.8 out of 10
Exceptional
(29 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Classic Room, 1 Twin Bed

Classic Room, 1 Single Bed

Classic Room, 1 Twin Bed

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 Double Bed, Terrace, Garden View

Classic Room, 1 Double Bed, Terrace, Garden View

Classic Room, 1 Double Bed, Terrace, Garden View

  • Garden view
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

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About the area

Basel

City center retreat .A stay at this Basel City Centre hotel places you steps from Congress Center Basel and within a 5-minute walk of Rosentalanlage. St. Matthew Parish and Musical Theater Basel are also within half a mile (1 km).

What's nearby

  • Congress Center Basel - 2 min walk - 0.2 km
  • Basel University - 11 min walk - 1.0 km
  • Marktplatz - 13 min walk - 1.1 km
  • Basel Art Museum - 14 min walk - 1.2 km
  • Basler Muenster - 15 min walk - 1.3 km

Getting around

  • Marktplatz Tram Stop - 11 min walk
  • Basel Bad Station - 12 min walk
  • EuroAirport Airport (BSL) - 19 min drive

Restaurants

  • ‪Bistro Europe & Lobby Bar - ‬1 min walk
  • ‪M Club - ‬1 min walk
  • ‪The Auld Dubliner - ‬1 min walk
  • ‪Beschle Confiseur & Chocolatier - ‬3 min walk
  • ‪Heritage Restaurant - ‬2 min walk

About this property

Pullman Basel Europe

4-star hotel in Basel City Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5813 square feet (540 square meters) and includes conference space. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Pullman Basel Europe. Parking is available for a fee.

This 4-star Basel hotel is smoke free.

  • 1 building
  • 141 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 5813 sq ft of conference space
  • 540 sq m of conference space
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Pullman Basel Europe offers 141 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-cm LED televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This Basel hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (CHF 27 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-cm LED TV with cable channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CHF 65.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CHF 65
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 20 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 29 per person
  • Covered self parking fee: CHF 27 per night (in/out privileges)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: CHF 65.00 (subject to availability)
  • Late check-out fee: CHF 65 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Basel Europe
Pullman Basel
Pullman Basel Europe
Pullman Europe
Pullman Europe Hotel
Pullman Europe Hotel Basel
Accor Hotel Europe Basel
Pullman Basel Europe Hotel
Pullman Basel Europe Hotel
Pullman Basel Europe Basel
Pullman Basel Europe Hotel Basel

Pullman Basel Europe Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 572 out of 824 reviews
Rating 8 - Good. 207 out of 824 reviews
Rating 6 - Okay. 28 out of 824 reviews
Rating 4 - Poor. 11 out of 824 reviews
Rating 2 - Terrible. 6 out of 824 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Diane Pepper

Liked: Cleanliness, amenities
Great spot to stay in the center of Basel!
Stayed 1 night in Nov 2025

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All was amazing apart from trying to get served in the bar area, the barstaff seem to actively avoid making eye contact. Apart from that all great and reception staff were really helpful
Stayed 3 nights in Oct 2025

8/10 Good

Pedro, Naugatuck

Stayed 2 nights in Oct 2025

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff exceptional, helpful and friendly!
Stayed 1 night in Oct 2025

4/10 Poor

JHPM

Stayed 1 night in Sep 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Walking to downtown shopping was quick and easy.
Stayed 3 nights in Sep 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely friendly staff, amazing breakfast. Close proximity to the rain with plenty of things to do. Easy use of the tram from the hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

Cameron

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, lovely rooms, smelt nice
Stayed 1 night in Sep 2025

10/10 Excellent

Jill

Stayed 2 nights in Aug 2025

8/10 Good

Andrew

Stayed 2 nights in Aug 2025

10/10 Excellent

Maurus

Stayed 1 night in Aug 2025

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay

Excellent hotel and location Super friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Fatima

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really clean and comfortable. They gave us a Basel card, so we could use public transport for free. One downside was that tram passes along the street next to the hotel, and you can hear it.
Stayed 1 night in Aug 2025

10/10 Excellent

James

Travelled with family
Liked: Amenities
Property was clean and location was perfect and central to everything
Stayed 1 night in Aug 2025

8/10 Good

Iain

Stayed 2 nights in Aug 2025

4/10 Poor

Sherry

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Absolutely no air conditioning

I selected this hotel in Basil because if it’s rating and specifically because it has air conditioning. It does not have air conditioning whatever system it uses. It does not call the room. We requested a freestanding fan, which made the room tolerable. If you have any sensitivity to the heat, do not go there other than that the room was nice. The people were nice and patronizing
Stayed 2 nights in Aug 2025

10/10 Excellent

Hamed, Coral Gables

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is perfect for a visit to Basel. You can discover both banks of the river in an easy way. You are close to everything but far enough from noise of the city center.
Stayed 5 nights in Jul 2025

10/10 Excellent

Viggo

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in Jul 2025

10/10 Excellent

Sheikh, Hilliard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Staff are extremely helpful.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Stayed 1 night in Jun 2025

10/10 Excellent

Jison

Stayed 3 nights in Jun 2025

6/10 Okay

Verified traveller

Stayed 1 night in Jun 2025

8/10 Good

Rhea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

susan, fortmyers

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel!
Stayed 1 night in Apr 2025