Note fondée sur 511 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,1 Propreté de la chambre
4,3 Service et personnel
4,3 Confort de la chambre
4,1 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Très bien
Publié le 1 août 2022 sur HotelsCommentaires de Gestion de l’hôtel
9 août 2022 par Yayan, Gestion de l’hôtel
Dear Valued Guest,
Greetings from Swiss-belhotel Harbour Bay, Batam!
Thank you for taking the time to record your comments, following your stay at Swiss-belhotel Harbour Bay, Batam
We are delighted to hear that we were able to exceed your expectations with our personalized service.
We are looking forward the opportunity to welcoming you back.
With kind regards,
The Management
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Breakfast buffet can be improved. Cleaniness wise, average but better than majority of the hotels in Batam.
Commentaires de Gestion de l’hôtel
19 févr. 2024 par DA, Gestion de l’hôtel
Dear Ms. Nur Elissa,Thank you for choosing Swiss-Belhotel Harbour Bay, and for taking the time to write this thoughtful review! Please rest assured that your feedback on our breakfast and room cleanliness will be shared with our department related for follow-through. Comments such as yours are truly appreciated by all of us, as that is what motivates us to continue to strive towards high standards!We look forward to welcoming you to back to Swiss-Belhotel Harbour Bay again! Warm regards,Management Team
par un voyageur
Publié le 1 janv. 2024 sur Expedia
The staff were very helpful. It’s a very pleasure experience.
Commentaires de Gestion de l’hôtel
4 janv. 2024 par Yayan, Gestion de l’hôtel
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam.We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam.It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.We Hope your next visit will be as pleasant as the previous oneWith kind regards,The Management
par un voyageur
Nice stay
Publié le 25 déc. 2023 sur HotelsNice hotel to stay. Walking distance to the harbour and seafood restaurants and night clubs. Hotel is clean and comfortable. Many choices for breakfast.
Commentaires de Gestion de l’hôtel
4 janv. 2024 par Yayan, Gestion de l’hôtel
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam.We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam.It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.We Hope your next visit will be as pleasant as the previous oneWith kind regards,The Management
par un voyageur
Overview of hotel facilities and staff
Publié le 23 déc. 2023 sur HotelsAll staff are friendly, room well maintained including cleanliness . Good facilities provide
Commentaires de Gestion de l’hôtel
4 janv. 2024 par Yayan, Gestion de l’hôtel
Dear Valued Guest, Warmest Greeting from Swiss-Belhotel Harbour Bay, Batam.We are appreciate your comments regarding your stay at the Swiss-Belhotel Harbour Bay, Batam.It is always a pleasure to receive positive feedback.We are sure this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our service.We Hope your next visit will be as pleasant as the previous oneWith kind regards,The Management
par un voyageur
Publié le 17 déc. 2023 sur Hotels
Hi,
Overall the hotel was fantastic is just the bed very itchy and the bedsheet very rough and uncomfortable to sleep in and the air in the room was very dry ,my wife and I have an uncomfortable breathing and cough.
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Romaulina, Gestion de l’hôtel
Dear Mr. NicholasThank you for taking the time to share your feedback with us. We appreciate your kind words about our hotel and apologize for the discomfort you experienced. Your concerns have been noted, and we will promptly address the issues to ensure a more comfortable stay for our guests.We regret any inconvenience caused and would like to assure you that we are committed to enhancing our guests' experience. We appreciate your valuable input and hope to have the opportunity to welcome you back for an improved stay in the future.Thank you for choosing us Best regards,Swiss-Belhotel Harbour Bay Management
par un voyageur
Publié le 12 nov. 2023 sur Expedia
Check in and out processes are fast and smooth. Room is clean and spacious. Hotel is just a walking distance to restaurants, spa and wellness centres and convenience stores.Suitable for a short getaway and if want to stay nearby the Habour Bay ferry terminal.
Commentaires de Gestion de l’hôtel
15 déc. 2023 par DA, Gestion de l’hôtel
Dear Mr. Zuri, Thank you for your recent stay at Swiss-Belhotel Harbour Bay Your positive review on hotel location and room cleanliness definitely makes our days brighter and inspire us to provide more excellent servive to our guest. Can't wait to your return visit to Batam. Regards, Management
par un voyageur
Publié le 26 oct. 2023 sur Hotels
Commentaires de Gestion de l’hôtel
21 déc. 2023 par Romaulina, Gestion de l’hôtel
Dear Ms. VeronicaThank you for choosing Swiss-Belhotel Harbour Bay Batam dan giving us a perfect rate of 10/10. It's meaningful for our team to give more pleasure and excellent service to every guest. Hope to welcome you back in the future. Regards,
par un voyageur
Publié le 24 oct. 2023 sur Expedia
Always a pleasure to be staying here, everything is wonderful. Especially the staff, always smiling, always welcoming.
Commentaires de Gestion de l’hôtel
27 oct. 2023 par Romaulina, Gestion de l’hôtel
Dear Mr/Ms. Sing ShiThank you for choosing Swiss-Belhotel Harbour Bay.We're delighted to hear that your stays with us are always a pleasure and that you find everything wonderful, especially our staff, who are always welcoming and smiling. Your feedback is truly appreciated, and we look forward to providing you with many more wonderful experiences in the future.Best Regards,Swiss-Belhotel Harbour Bay
par un voyageur
Publié le 30 août 2023 sur Expedia
Opposite hotel, massage available and around the area there are dinning options.
Commentaires de Gestion de l’hôtel
31 août 2023 par DA, Gestion de l’hôtel
Dear Kwek, Thank you for the review. Aside of outside Spa we have the Spa on the 4th floor operating from 08:00 to 23:00. We can't wait to welcome you back! Regards, Swiss-Belhotel Harbour Bay
