Ratings based on 949 Guest Reviews
Hear it directly from our travellers
3.5 Room cleanliness
3.7 Service & staff
3.6 Room comfort
3.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 3, 2024 on Expedia
Comment from Hotel Management
Mar. 6, 2024 by Manager, Hotel Management
Hello mark,We are thrilled to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to contact us. We look forward to welcoming you back soon!
by A traveller
Posted Feb. 27, 2024 on Expedia
No hot water for jacuzzi or a shower
Comment from Hotel Management
Mar. 1, 2024 by Manager, Hotel Management
Hello Sabrina, We apologize for any inconvenience you experienced during your stay. Your feedback has been noted to ensure a better guest experience in the future. For any further concerns, please contact our management directly. Thank you for bringing this to our attention.
by A traveller
Posted Feb. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 24, 2024 by Manager, Hotel Management
Hello DAVID, We're sorry to hear you did not fully enjoy your stay with us. Please feel free to connect with us directly to share more details about your experience so we can address any concerns you may have.
by A traveller
Posted Feb. 18, 2024 on Expedia
Comment from Hotel Management
Feb. 22, 2024 by Manager, Hotel Management
Hello Tiffany,We're sorry to hear that your experience didn't meet your expectations. Please don't hesitate to contact us directly to discuss any specific concerns you may have from your stay. We value your feedback and would appreciate the opportunity to address them accordingly.
by A traveller
Would not go back
Posted Feb. 2, 2024 on HotelsThis is not a hotel for business travelers. This is a hotel for the local population to get together and smoke weed. The first indication this was a bad hotel was the large group of people smoking weed right outside the front door. The second indication of disaster was the bullet-proof glass the attendant was behind for their safety. I could keep going, but I think you get the picture.
Comment from Hotel Management
Feb. 3, 2024 by Manager, Hotel Management
Hello Kerry,We apologize for any discomfort you may have experienced during your stay. Our hotel caters to a variety of guests with different preferences and interests. We appreciate your feedback and will take it into consideration for future improvements. Thank you for bringing this matter to our attention.
by A traveller
Posted Jan. 16, 2024 on Expedia
We stayed in the king suite with jacuzzi. The room was very spacious and clean. The only downside was no elevator to the second floor
Comment from Hotel Management
Jan. 17, 2024 by Manager, Hotel Management
Hello Kris,Thank you for your feedback on our spacious and clean king suite with a jacuzzi. We understand that the lack of an elevator to the second floor was inconvenient. We appreciate your understanding and apologize for any inconvenience caused during your stay. Your satisfaction is important to us, and we value your feedback as we continually strive to improve our guest experience.
by A traveller
Posted Jan. 10, 2024 on Hotels
A clean,comfortable place to stay for a night.
Comment from Hotel Management
Jan. 13, 2024 by Manager, Hotel Management
Hello yongquan,Thank you for choosing our hotel for your recent stay. We're glad to hear that you found our accommodations clean and comfortable during your visit. We strive to provide a positive experience for all our guests. Should you have any future travel plans, we would be delighted to welcome you back.
by A traveller from Toronto
Posted Jan. 1, 2024 on Expedia
I really enjoyed my stay and might come back in the future.
Comment from Hotel Management
Feb. 1, 2024 by Manager, Hotel Management
Hello Jesse,Thank you for your kind words and for considering us for your future visit. We are thrilled to hear that you had an enjoyable stay with us. We look forward to welcoming you back whenever your travels bring you to our area again.
by A traveller
1st & last stay
Posted Dec. 30, 2023 on HotelsFurniture in lobby was dirty & stained. Breakfast area not kept clean during use. Bathroom in room was dingy & had large patch in bottom that was about the size and shape of an adult woman's foot print. Lobby looked cute but on closer inspection furniture was stained & dirty.
Comment from Hotel Management
Jan. 2, 2024 by Manager, Hotel Management
Hello Vicky, Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the condition of the lobby furniture and the cleanliness of the breakfast area. We appreciate your observation regarding the bathroom and will address it with our team. We strive to provide a pleasant and well-maintained environment for our guests and will take necessary steps to ensure improvements.
by A traveller
Posted Dec. 22, 2023 on Hotels
Comment from Hotel Management
Dec. 23, 2023 by Manager, Hotel Management
Hello shiva,We apologize if your recent stay did not meet your expectations. Your feedback is important to us and we would appreciate it if you could reach out to our hotel directly with any specific concerns or suggestions you may have. We are committed to providing the best possible experience for our guests and would welcome the opportunity to address any issues you may have encountered.
