Comfort Inn Bay City - Riverfront

2.5 star property
Hotel perfectly located for exploring Bay City

Choose dates to view prices

Photo gallery for Comfort Inn Bay City - Riverfront

Lobby
Lobby
Interior
Desk, blackout drapes, iron/ironing board, free WiFi
Indoor pool, open 8:00 AM to 10:00 PM, pool umbrellas, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Gym
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
501 Saginaw Street, Bay City, MI, 48708
  • Place, Wenonah Park
    ‪5 min walk‬
  • Place, Veterans Memorial Park
    ‪11 min walk‬
  • Place, Riverwalk Pier
    ‪7 min drive‬
  • Airport, Saginaw, MI (MBS-MBS Intl.)
    ‪19 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(41 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(29 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(9 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, River View

8.4 out of 10
Very good
(22 reviews)
  • River view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, River View

7.8 out of 10
Good
(20 reviews)
  • River view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 King Bed

About the area

Bay City

City center stay.Your stay at this hotel will put you steps from Bay County Historical Society and a 5-minute walk from Wenonah Park. Friendship Shell and Delta College Planetarium are also within half a mile (1 km).

What's nearby

  • Wenonah Park - 5 min walk - 0.5 km
  • Delta College Planetarium - 5 min walk - 0.5 km
  • Alice and Jack Wirt Public Library - 6 min walk - 0.6 km
  • Veterans Memorial Park - 11 min walk - 1.0 km
  • Riverwalk Pier - 7 min drive - 2.2 km

Getting around

  • Saginaw, MI (MBS-MBS Intl.) - 20 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Tavern 101 - ‬6 min walk
  • ‪Jimmy John's - ‬5 min walk

About this property

Comfort Inn Bay City - Riverfront

Hotel perfectly located for exploring Bay City
Comfort Inn Bay City - Riverfront offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and 2 meeting rooms. Free breakfast is available daily. A roundtrip airport shuttle is free at scheduled times. The business-friendly Comfort Inn Bay City - Riverfront also features a vending machine, coffee/tea in a common area, and a fireplace in the lobby. Limited free parking is available on a first-come, first-served basis.

This Bay City hotel is smoke free.

  • 1 building
  • 99 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
Comfort Inn Bay City - Riverfront offers 99 accommodations with coffee/tea makers and hair dryers. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bay City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Free roundtrip airport shuttle from 7:00 AM to 11:00 PM at scheduled times
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

3 Palms Bay City
3 Palms Inn
3 Palms Inn Bay City
Comfort Inn Motel Bay City
Bay City Quality Inn
Comfort Inn Motel
Comfort Inn Bay City

Comfort Inn Bay City - Riverfront Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 1007 reviews
Rating 8 - Good. 297 out of 1007 reviews
Rating 6 - Okay. 113 out of 1007 reviews
Rating 4 - Poor. 40 out of 1007 reviews
Rating 2 - Terrible. 35 out of 1007 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mike

Stayed 1 night in Oct 2025

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Victor

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice, friendly service. Clean room
Stayed 1 night in Aug 2025

10/10 Excellent

Peggy

Travelled with family
Liked: Staff & service
Exhaust fan in bathroom didn’t work. Carpets in hall and room need shampooing. Spot above desk on ceiling looks like it is about ready to fall down. Just needs TLC. The staff was very friendly and kind. And the lady that took care of the breakfast area was excellent and very kind.
Stayed 2 nights in Aug 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, room comfort
Love it nice and clean quiet and comfortable
Stayed 1 night in Aug 2025

8/10 Good

Lahouaria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. The manager was very nice and very helpful.
Stayed 1 night in Aug 2025

8/10 Good

David D

Stayed 1 night in Aug 2025

10/10 Excellent

Roland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Sandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Issues in our room were addressed by the manager very quickly.
Stayed 1 night in Jul 2025

8/10 Good

Sol

Stayed 1 night in Aug 2025

6/10 Okay

Christine

Travelled with family

Quick overnight

Places in a very convenient location was OK for a quick overnight stay would not stay longer than that easy access. Do not like the fact when I check out, I have to just drop the key off at the front desk.
Stayed 2 nights in Jul 2025

6/10 Okay

Saray

Travelled with family
Disliked: Property conditions & facilities
Parking lot was completely full of work trucks and workers milling in parking lot drinking beer and smoking cigarettes and marijuana, which was off-putting. Front desk clerk indicated they were workers staying in hotel who would be leaving early next day, and they preferred this activity outside vs. in the facility, with a laugh. I had to park across the street while lugging my bags across busy road. Lobby was clean and updated. Elevator was being redone and hallways were grimly and appeared old and very dated. Room was fine, bed comfortable. Breakfast included. Overnight was quiet. Housekeeping made attempt to gain access to my room at 9:45 am without knocking (checkout is 11 am) while I was in the bathroom, which was alarming. Thankfully I had it secured.
Stayed 1 night in Aug 2025

8/10 Good

Kim, Marana

Travelled with partner
Liked: Cleanliness, staff & service
Very comfortable clean room. Building was noisy at night and traffic loud. Good blackout curtains, refr/microwave and coffee maker. Nice free breakfast.
Stayed 1 night in Aug 2025

10/10 Excellent

Peggy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Looks like it could use a little TLC
Stayed 1 night in Aug 2025

4/10 Poor

Matt

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had a surprisingly bad experience given how highly reviewed the hotel is. Check in lady was very nice given the late hour, but some weirdo followed me in then wandered off which with how run down Bay City is the door being open with zero security measure is a little surprising. Room was humid to the point everything was damp including the sheets which is a real gross feeling to sleep in. Shower was completely plugged up so showering resulted in standing in shin deep murky water. Manager at check out asked how my stay was, i told him and he seemed legit concerned, so i will say the management isnt bad. But also the stairwells and hall look like they havent seen a vacuum in a couple weeks so cleanliness is not a priority regardless of what they may believe. No bugs. This i appreciated. But im a pretty simple guest. I want a bed to sleep in, a hot shower, and coffee to take with me when i leave. All i got was the coffee. Would have been a 1 star but i gave a 2 because the staff were still good. Maybe i just got a bad room? It happens.
Stayed 1 night in Aug 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean. The bed was extremely comfortable. The bathroom was very nice and spacious. I had a king room. No complaints with the room at all!
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan, Honolulu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was comfortable and a good size. We enjoyed walking around the area and exploring the riverfront.
Stayed 1 night in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy late check in.
Stayed 1 night in Aug 2025

10/10 Excellent

Minyan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Beth

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Just okay,
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
This was a nice inn. Nothing fancy. Clean. Quiet. There were a lot of people staying at the Inn and only one person working the kitchen, so when I went for breakfast, a number of options to eat were empty and it was difficult to ascertain when they would be replenished.
Stayed 1 night in Aug 2025

6/10 Okay

Saad

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025