Ratings based on 117 Guest Reviews

Hear it directly from our travellers
4.5 out of 5
92% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.4 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

This traveller left a rating score only Posted May 11, 2023 on Hotels
3 out of 5
by A traveller

This traveller left a rating score only Posted Apr. 7, 2023 on Expedia
5 out of 5
by A traveller

Great Service

Posted Jan. 3, 2020 on Hotels
Service was excellent and just a minor complaint in the last night where there was no second face towel and no cream was replaced. Other than that we thought the service was fantastic. Special kiddos goes to Jenny Zhang during breakfast and Gary at the concierge downstairs entrance.
4 out of 5
by A traveller

Location

Posted Dec. 9, 2019 on Hotels
Love it’s location
5 out of 5
by A traveller

Posted Nov. 26, 2019 on Hotels
Amazing. GM and Manager of the Grille restaurant are both outstanding. Very welcoming as are all the staff. Good location if you are in Beijing on business.
5 out of 5
by A traveller

Excellent Hyatt attentive service!

Posted Oct. 5, 2019 on Hotels
Excellent Hyatt attentive service! 2-days prior, called Hotel Concierge to book car pick-up from Airport. Mr Hunter Ma followed through all the way to check-in Room !
5 out of 5
by A traveller

This traveller left a rating score only Posted Jun. 22, 2019 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted May 2, 2019 on Hotels
4 out of 5
by A traveller

This traveller left a rating score only Posted Mar. 22, 2019 on Hotels
5 out of 5
by A traveller from HK

Posted Mar. 4, 2019 on Expedia
Clean room gym and changing room. But the design layout of sauna room should improve. The heater uses up half of the room entrance. Floor tile at entrance cracked. This is undesirable unpleasant and very dangerous. Shower of changing rooms: mould smell. Toiletries in shower cubicles a bit lousy. A cubiclexwithout cloth hanger.