Note fondée sur 206 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,6 Service et personnel
4,7 Confort de la chambre
4,7 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Hôtel pour une clientèle locale
Publié le 24 avr. 2022 sur HotelsHôtel plutôt réservé un clientèle locale famille homme d’affaires mais pas adapté pour des vacances. Il y a un traitement de la clientèle différente qui est prioritaire dans les restaurants gestion du parking et l’accueil.
Commentaires de Gestion de l’hôtel
28 sept. 2022 par Markus Iseli, Gestion de l’hôtel
Dear Mr. Didier, Greetings from Kempinski Summerland Hotel and Resort Beirut! Thank you for taking the time to share your valuable feedback. We have noted your observations and we have shared them with the concerned departments to place necessary actions to meet guests' expectations. We definitely look forward to welcoming you back soon! With kindest regards, Markus Iseli General Manager
par un voyageur
Publié le 2 mars 2022 sur Expedia
Ce fut bien
Commentaires de Gestion de l’hôtel
2 mars 2022 par Markus Iseli, Gestion de l’hôtel
Dear Mr. Imad,
Greetings from Kempinski Summerland Hotel and Resort Beirut!
Thank you for taking the time to share your valuable feedback, we are glad to know that you have enjoyed your experience with us. We are looking forward to having the opportunity to welcome you back soon!
With kindest regards,
Markus Iseli
General Manager
par un voyageur
Publié le 1 déc. 2018 sur Hotels
Commentaires de Gestion de l’hôtel
6 déc. 2018 par Fabrice Ducry, Gestion de l’hôtel
Dear Mr.Gilles,
Thank you sharing your valuable rating! We look forward to welcoming you back soon at Kempinski Summerland Hotel & Resort.
Kind Regards,
Fabrice Ducry
General Manager
par un voyageur
Publié le 15 oct. 2018 sur Expedia
Impeccables grndiose décor fait avec raffinement propreté à tout les niveaus
Commentaires de Gestion de l’hôtel
1 nov. 2018 par Daniele Vastolo, Gestion de l’hôtel
Dear Valued Guest
Thank you for choosing to stay with Kempinski Summerland Hotel and Resort and for providing your detailed feedback! We are delighted to hear that you enjoyed your stay and we are definitely looking forward to welcoming you back soon at Kempinski Summerland Hotel & Resort !
Warmest Regards.
Daniele Vastolo
General Manager
par un voyageur
Publié le 22 mars 2024 sur Hotels
par un voyageur de Boston
Publié le 1 janv. 2024 sur Expedia
I have stayed at this property many times. It is 5 Star service all the way. This property is especially nice in the Summer months with the pool and seaside amenities.
We enjoyed our Christmas stay and the Christmas brunch.
Staff treat you like royalty and have been consistent in all of our visits to this property.
Commentaires de Gestion de l’hôtel
3 janv. 2024 par Eric Piatti, Gestion de l’hôtel
Dear Mr. James,Greetings from Kempinski Summerland Hotel and Resort Beirut!Allow us to extend our sincerest appreciation for always choosing to stay at our hotel. We are thrilled to read your encouraging review about the consistency of the service. We are very glad to learn that you enjoyed your most recent stay with us during Christmas.Feedback such as you have provided is the best motivation tool to all of us and I will proudly share it with all the team member as a token of appreciation for meeting your expectation and for extending a royal treatment to you.Your loyalty to Kempinski means a lot to us and is greatly appreciated. It is always a pleasure to host you, and we are looking forward to welcoming you back in the near future.Sincerely,Eric PiattiGeneral Manager
par un voyageur
Publié le 30 oct. 2023 sur Expedia
i liked it
Commentaires de Gestion de l’hôtel
3 nov. 2023 par Eric Piatti, Gestion de l’hôtel
Dear Mr. Ali,Thank you for visiting Kempinski Summerland Hotel and Resort Beirut and for reviewing your journey. We are delighted to note that you liked the property and we hope to be of your service again soon.Kind regards,Eric PiattiGeneral Manager
par un voyageur
Publié le 16 oct. 2023 sur Expedia
par un voyageur
Publié le 14 oct. 2023 sur Expedia
Everything was perfect
Commentaires de Gestion de l’hôtel
17 oct. 2023 par Markus Iseli, Gestion de l’hôtel
Dear Mr. Serjik,Thank you for visiting Kempinski Summerland Hotel and Resort Beirut and for reviewing your journey with us. We are delighted to read that everything was perfect during your stay and we will gladly share your feedback with the entire team.We hope to be of your service again soon.Kind regards,Markus IseliGeneral Manager
par un voyageur
Publié le 14 oct. 2023 sur Hotels
"I recently had the pleasure of staying at Kempinski Summerland Beirut, and it was nothing short of extraordinary. The level of service was unparalleled, making for a truly exceptional experience. From the moment I arrived, I was greeted with warmth and professionalism. The staff's dedication to ensuring a memorable stay was evident at every turn.
The resort's location is simply stunning, with breathtaking views and a serene atmosphere that allowed me to unwind and relax. The attention to detail in every aspect of the property was remarkable, creating a beautiful and welcoming environment.
I can't say enough about the fantastic customer service that I received during my stay. It's clear that the team at Kempinski Summerland Beirut goes above and beyond to make every guest feel special.
If you're looking for a top-notch destination with great service and a beautiful setting, I highly recommend Kempinski Summerland Beirut. My experience there was truly unforgettable, and I can't wait to return."
Commentaires de Gestion de l’hôtel
24 oct. 2023 par Markus Iseli, Gestion de l’hôtel
Dear Mr. Steven,Greetings from Kempinski Summerland Hotel and Resort Beirut! Allow me to extend our sincerest appreciation for you choosing to stay at our hotel during your most recent visit to Beirut and for taking the time to share your feedback with us. We are delighted to learn that you have enjoyed your journey with us and we were able to provide you with an unparalleled and exceptional experience. We are thrilled to read your positive comments about the resort and the services provided. Thank you for recommending the hotel as a top-notch destination.I will proudly share your encouraging review with the entire team for being professional and providing guests such as yourself with a memorable experience. Feedback such as you have provided is the best motivation tool to all of us.We are looking forward to having the opportunity to welcome you back soon! With kindest regards, Markus Iseli General Manager
