Ratings based on 127 Guest Reviews

Hear it directly from our travellers
4.6 out of 5
98% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

10 of 10 for customer service

Posted Jul. 26, 2023 on Hotels
Super friendly, supportive, and helpful hotel staff. 10 of 10 for customer service. Recommended!
Comment from Hotel Management
Sep. 5, 2023 by Gordana Milovanović, Hotel Management
Dear Mrs. Radmila , Thanks for leaving us such a wonderful review. Our staff will be very proud to read what you wrote. Guest experience and satisfaction is our priority and we will continue to provide best service! Thanks for your kind words and we look forward to seeing you again. Best regards
5 out of 5
by A traveller

Great

Posted Apr. 17, 2023 on Hotels
Amazing, clean, friendly. Overall very great.
5 out of 5
by A traveller

This traveller left a rating score only Posted Oct. 29, 2022 on Hotels
5 out of 5
by A traveller from Dunstable

This traveller left a rating score only Posted Jun. 14, 2022 on Expedia
5 out of 5
by A traveller

Posted May 30, 2022 on Expedia
The Crystal Hotel is a very convenient, clean, modern hotel. Also, the staff is excellent and will help you with anything. I would definitely stay here again.
5 out of 5
by A traveller

Posted May 12, 2022 on Expedia
Friendly welcome, allowed me an early check-in after a very long flight, and honored my request for a room with a view of St. Sava’s and upgraded me for free. Great price for the high quality.
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 20, 2021 on Hotels
5 out of 5
by A traveller

This traveller left a rating score only Posted Nov. 16, 2021 on Hotels
3 out of 5
by A traveller

Posted Oct. 31, 2021 on Hotels
Rooms bit worn-out, parked car away from hotel - they have only 2 parking lots???
4 out of 5
by A traveller

This traveller left a rating score only Posted Jul. 12, 2021 on Expedia