Note fondée sur 241 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,7 Propreté de la chambre
3,9 Service et personnel
3,8 Confort de la chambre
3,5 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur de Center City
Publié le 13 mai 2024
par un voyageur
Publié le 9 mars 2024 sur Expedia
par un voyageur
Publié le 3 mars 2024 sur Hotels
This is a great hotel. Very clean, I had to wait a bit at check- in but Life moves too fast anyway so it didn't matter to us!
Commentaires de Gestion de l’hôtel
6 mars 2024 par Front Office Manager, Gestion de l’hôtel
Thanks for staying with us Ruth! We appreciate your patience and thank you for being so understanding! I am so glad you had a great stay otherwise!
par un voyageur de Maplewood
Publié le 19 févr. 2024 sur Expedia
The smoke detector was disconnected, wires hanging out of wall. Empty beer cans in the dresser drawers. No towel hooks near spa tube. No handles to get in and out of spa tube. No carpeting just vinyl tile on ice cold concrete floor. Heater was either always on 'too hot' or off got too cold.. Never will stay there again.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Front Office Manager, Gestion de l’hôtel
We are truly sorry for your experience with us Neal! We will take care of the issues mentioned right away and thank you for bringing it to our attention.
par un voyageur
Publié le 19 févr. 2024 sur Expedia
We ended up staying 2 nights and come to find out they do not conduct housekeeping until you have stayed 3 nights. They would if you request it. But, we are never informed this upon check in, nor is it posted anywhere informing anyone of this policy. The water pressure is less than desirable when taking a shower. Then the tv is way too small for a room of this size. The ice machine was broken and appeared to be broken for some time before we got there. Then the final straw was on our second night they allowed kids to run up and down the hall and slam doors. They did not care that this was occuring betwen the hours of 12 am and 2 am. We would not recommend.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Front Office Manager, Gestion de l’hôtel
Thank you for staying with us Chad! We are truly sorry if your stay didn't go as planned. We apologize for any inconvenience but we do have a sign posted at the front desk saying if you need housekeeping service, please let us know the day before by 8pm and we will make it happen. We are sorry about the ice machine but we do have another ice machine at the property so hope you knew about it during your stay. Please inform us right away if there is any noise and we will take care of it right away and I apologize for the inconvenience that has caused you.
par un voyageur
Publié le 19 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Front Office Manager, Gestion de l’hôtel
Thanks for your stay Cheryl! Appreciate you taking a time out to rate us!
par un voyageur
Publié le 17 févr. 2024 sur Expedia
I liked that its close to the main road and various shops and resturants. Easy to check in and overall pleasent
Commentaires de Gestion de l’hôtel
6 mars 2024 par Front Office Manager, Gestion de l’hôtel
Thank you for staying with us Roxie! I am glad you enjoyed your stay with us and were happy with our convenient location. Look forward to having you again soon!
par un voyageur
Publié le 8 févr. 2024 sur Expedia
Enjiyed it all
Commentaires de Gestion de l’hôtel
6 mars 2024 par Front Office Manager, Gestion de l’hôtel
Thanks for your recent stay with us Heather! I am glad you had a wonderful stay with us and thank you for the perfect ratings!
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
6 mars 2024 par Front Office Manager, Gestion de l’hôtel
Thanks for your stay and ratings!
par un voyageur
Publié le 28 janv. 2024 sur Expedia
Frige not working tv remote bad
Commentaires de Gestion de l’hôtel
6 mars 2024 par Front Office Manager, Gestion de l’hôtel
Thanks for staying with us Joseph! We are so sorry for any inconvenience you had with your stay. We will take care of the issues mentioned right away.
