Ratings based on 325 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jul. 26, 2023 on Expedia
by A traveller
Posted Sep. 22, 2022 on Hotels
by A traveller
Enjoyable stay
Posted May 28, 2022 on HotelsEnjoyed our stay,unfortunately only 2 restaurants of the 7 open.
Pools lovely, Booked the level had use of a private lounge with Drinks included
Room nice size,also the bathroom
by A traveller
Excellent for a few of days of golf & relaxation
Posted Mar. 1, 2022 on HotelsThe hotel is really stunning and the views from the rooms, over the golf course to the sea are lovely. It is great stay for a few days of golf and spa/dining. We had half board and the buffet selection in the evening can be a bit repetitive. We had a strange smell in the bathroom which suggests the pipework might need an upgrade but otherwise the hotel is to be thoroughly recommended. Beds are super-comfy, befitting a 5* hotel. Pools are magnificent but the two best ones are too cold to be used in the winter months.
by A traveller
Posted Oct. 8, 2021 on Expedia
It was a great s
by A traveller
Great venue and lovely pools.
Posted Aug. 29, 2021 on HotelsStayed here for 4 nights in August 21. Lovely venue, the pools were absolutely brilliant. I have my 8yr old Son with me who loved the pools. We had breakfast on site at the buffet and this again was excellent.
We upgraded to a Junior Suite and expected a really nice room but it was quite disappointing. The view was a tree. That’s it! I asked to be moved (I was happy to upgrade even further) but was told that the hotel was full - even though it seemed not to be. Anyway, you’ll need a car to get around anywhere as it’s about 4km from actual Benidorm. Plenty of parking but it’s a few hundred Meters from the hotel entrance so it’s a little tricky to unload and reload your luggage.
They do suffer from the ‘reserved sun beds’ like some other places. There are loads and loads of sunbeds but everyone seem to get poolside really early to place their towels on them to reserve them. Almost all beds were reserved and I saw people coming poolside late afternoon when they’d not been there all day. I think this needs addressing by the hotel. Apart from that it’s a nice place. Some of the reception staff were excellent and some, not so.
The evening entertainment is in Spanish as is the Kids club. My Son stayed with me all day so that didn’t impact him.
by A traveller
Posted Apr. 19, 2021 on Hotels
by A traveller
Posted Oct. 20, 2020 on Hotels
by A traveller
Fabulous but could be even better
Posted Sep. 30, 2020 on HotelsEverything was fabulous in the hotel. Staff is friendly and the place is amazing except for small details like the application they use to review the program or order dental kit or other which are not optimal. Not able to check the status of dental kit order or check the status of your restaurant booking. When they are making up the room they don't really clean around, they just change the towels and make the bed but no cleaning. And biggest issue we had with them is that they refuse to refund us a stay we booked in their hotel which happened to be during lockdown.
Comment from Hotel Management
Oct. 3, 2020 by Leandro Delgado , Hotel Management
Thank you very much for chossing our hotel for your las stay. We are really happy to see that your Experience has been fabulous. We hope to see you really soon to be able to provide you even a better stay at Meliá Villaitana.
Best regards
by A traveller
Posted Mar. 3, 2020 on Expedia
Comment from Hotel Management
Mar. 12, 2020 by Guest Experience Manager, Hotel Management
Gracias por compartir sus comentarios con nosotros. Le agradecemos su valoración tan positiva y esperamos verles pronto .
Un saludo
