Ratings based on 932 Guest Reviews

Hear it directly from our travellers
4.2 out of 5
87% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
4 out of 5
by A traveller

Posted Mar. 4, 2024 on Expedia
Comment from Hotel Management
Mar. 25, 2024 by GM, Hotel Management
THANK YOU FOR YOUR STAY HERE AT THE COMFORT INN.
5 out of 5
by A traveller

Posted Feb. 26, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by GM, Hotel Management
Thank you for stay at the comfort inn.
5 out of 5
by A traveller

Posted Feb. 25, 2024 on Expedia
Comment from Hotel Management
Mar. 22, 2024 by GM, Hotel Management
Thank you for staying at the Comfort Inn
4 out of 5
by A traveller

Posted Feb. 11, 2024 on Expedia
Was very close to Memorial Park where we spent most all our time. It’s under renovation now so our whole hallway was being worked on it seemed. Don’t know that anyone was on that wing other than us. Room was spacious and comfortable. Fan vent was noisy all night due to wind. It was a good place for our stay.
Comment from Hotel Management
Mar. 22, 2024 by GM, Hotel Management
Thank you for taking the time to give us a review. We value our customers very much. We are almost done with renovations and would love to have you back in the future. The Comfort Inn Team
5 out of 5
by A traveller

Vacation

Posted Feb. 5, 2024 on Hotels
Comment from Hotel Management
Feb. 6, 2024 by GM, Hotel Management
Thank you for taking the time to review. We would like to have you back in the future. We strive to take care of each and everyone of our guest.
5 out of 5
by A traveller

Posted Jan. 29, 2024 on Expedia
Great price, clean and helpful staff
Comment from Hotel Management
Jan. 29, 2024 by GM, Hotel Management
THANK YOU. WE WOULD LOVE TO HAVE YOU BACK IN THE FUTURE.
2 out of 5
by A traveller

Posted Jan. 29, 2024 on Expedia
Too much construction going on. No ice available on any floors. No pool. I feel like you should post that on the website.
Comment from Hotel Management
Jan. 29, 2024 by GM, Hotel Management
WE APOLIGIZE FOR THE INCONVIENCECE. WE ARE WORKING HARD TO FINISH UP ALL RENOVATIONS AT THIS TIME.
2 out of 5
by A traveller

Posted Jan. 22, 2024 on Expedia
Put us on a floor that was under construction had to walk by construction items rooms that were open with a bunch of junk in them. There were extension cords on the floor. The pool was also down nothing was said about this before booking. Our room was dirty. After complaining, they moved us to the fourth floor which had no construction. Never replaced anybody on the third floor. Windows on the outside the building are boarded up on the upper floors as well. Would not stay at this hotel again.
Comment from Hotel Management
Jan. 23, 2024 by GM, Hotel Management
we are so sorry for the inconvenience. We are striving to complete all construction as fast as we can.
1 out of 5
by A traveller from Bella Vista

Posted Jan. 20, 2024 on Expedia
Major remodeling underway plus pool& hot tub out too!
Comment from Hotel Management
Jan. 23, 2024 by GM, Hotel Management
We are very sorry for the inconvenience. We are working very hard to have all issues fixed as fast as we can.
2 out of 5
by A traveller

Poor choice

Posted Jan. 8, 2024 on Hotels
Attived at hotel to find pool was out of order was sent to a neighboring comfort inn, choice hotel. Check in was good staff was friendly , but 1st room had toliet lid broken, so they sent us across the hall to a diffent room, and it also had a broken toliet handle and also no hot water,definitely a poor choice.
Comment from Hotel Management
Jan. 8, 2024 by GM, Hotel Management
I am so sorry to hear this. I will be looking in to this issue. Your review is much valued and I hate to hear your stay with us was not good. I will do my very best to have all issues fixed.