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Petronilla - Hotel in Bergamo

4.0 star property
Family-friendly Art Deco hotel with free WiFi

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Photo gallery for Petronilla - Hotel in Bergamo

Exterior
Outdoor banquet area
Interior
Free daily buffet breakfast
View from property

Reviews

10 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Via San Lazzaro 4, Bergamo, BG, 24122
  • Place, Via XX Settembre
    ‪2 min walk‬
  • Place, Piazza Pontida
    ‪2 min walk‬
  • Place, Largo Porta Nuova
    ‪8 min walk‬
  • Airport, Bergamo (BGY-Orio Al Serio)
    ‪6 min drive‬

Room options

View all photos for Deluxe Single Room, 1 Bedroom

Deluxe Single Room, 1 Bedroom

Deluxe Single Room, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Studio

Junior Studio

Junior Studio

10.0 out of 10
Exceptional
(4 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Bergamo

Citta Bassa stay.With a stay at this Citta Bassa hotel, you'll be steps from Piazza Pontida and Chiesa di San Bernardino. Via XX Settembre and Largo Porta Nuova are also within half a mile (1 km).

What's nearby

  • Via XX Settembre - 2 min walk - 0.2 km
  • Piazza Pontida - 2 min walk - 0.2 km
  • Largo Porta Nuova - 8 min walk - 0.7 km
  • Humanitas Gavazzeni Hospital - 17 min walk - 1.5 km
  • Piazza Vecchia - 19 min walk - 1.6 km

Getting around

  • Bergamo Alta Funicular - 14 min walk
  • Bergamo Orio al Serio Airport (BGY) - 10 min drive

Restaurants

  • ‪Bar Haiti - ‬2 min walk
  • ‪Tassino Café - ‬2 min walk
  • ‪Tony'S Cucina Bar Bottega - ‬3 min walk
  • ‪Wood Beer&Drinks - ‬2 min walk
  • ‪Botega Caffe Cacao - ‬1 min walk

About this property

Petronilla - Hotel in Bergamo

Family-friendly Art Deco hotel with free WiFi
Petronilla - Hotel in Bergamo offers its guests a hot tub, a sauna, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a meeting room and limo/town car service. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the family-friendly Petronilla - Hotel in Bergamo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Bergamo hotel.

  • 1 building
  • 12 guestrooms or units
  • 4 levels
  • 431 sq ft of conference space
  • 40 sq m of conference space
  • Built in 1900
  • Buffet breakfast (free)
  • Childcare (surcharge)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Fireplace in lobby
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
Petronilla - Hotel in Bergamo offers 12 accommodations with minibars and safes. Select Comfort beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch plasma televisions come with digital channels.

Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Similar properties

Exterior
Hotel Piazza Vecchia
  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, 346 reviews
The price is CA $207
CA $244 total
includes taxes & fees
Mar 3 - Mar 4
Hotel Piazza Vecchia

Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Covered self parking on site (EUR 20 per night)
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Gym
  • Hot tub
  • Library
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch plasma TV with digital channels

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillow menu
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tourist tax is imposed by the city and collected at the property. The tax is 7% of the room price, excluding VAT and additional services, but will not exceed a maximum equivalent amount of EUR 5 per person, per night. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 5 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: EUR 20 per night
  • Pet fee: EUR 30 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts major credit cards, Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. 

Property Registration Number 016024-ALB-00022, IT016024A1QL3QPE2F

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Petronilla Hotel Bergamo
Petronilla Hotel
Petronilla Hotel in Bergamo
Petronilla in Bergamo
Petronilla Bergamo
Petronilla In Bergamo Bergamo
Petronilla - Hotel in Bergamo Hotel
Petronilla - Hotel in Bergamo Bergamo
Petronilla - Hotel in Bergamo Hotel Bergamo

Petronilla - Hotel in Bergamo Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 241 out of 250 reviews
Rating 8 - Good. 7 out of 250 reviews
Rating 6 - Okay. 2 out of 250 reviews
Rating 4 - Poor. 0 out of 250 reviews
Rating 2 - Terrible. 0 out of 250 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

WON SUK

Liked: Cleanliness, amenities, property conditions & facilities
all staffs are very kind and nice. one of the best boutique hotel i’ve been.
Stayed 2 nights in Nov 2025

10/10 Excellent

Monique

Stayed 1 night in Nov 2025

10/10 Excellent

Jack

Liked: Cleanliness, amenities
The staff went out of their way to explain places to see that are important and beautiful. The sauna was inviting and relaxing and the breakfast was great with healthy options
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew, Fleet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location. Breakfast was excellent. Definitely recommend.
Stayed 3 nights in Jul 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, this boutique hotel really punches above it's weight. From confirmation of our reservation to our day of departure, we felt as though we were staying with family. Don't misread this; the staff are exceptionally professional but super friendly. Nothing was ever too much, and advice on travel arrangements, to planning day trips was always freely available, but never pushy, and always provided with a warm and welcoming smile. Ideally located for access to buses and within easy walkable distance to the train, this hotel is well situated and close to the vast array of restaurants. I cannot praise them enough and already planning a return trip. Breakfasts were fresh and enticing, with hot options on request; omelettes were superb. I have no hesitation to give the hotel a very high recommendation.
Stayed 7 nights in Jun 2025

10/10 Excellent

Tonya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark, Newcastle upon Tyne

Travelled with partner
Liked: Amenities
Very quirky but delightful hotel, very friendly and informative staff. And the rooms are all unique. Breakfast and staff were great.
Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Hotel!

This is a wonderful hotel in Bergamo. The staff truly do everything they can to help and assist! Would definitely stay here again!
Stayed 1 night in Oct 2024

10/10 Excellent

Jack

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful stay, very helpful staff. Definitely recommend.
Stayed 4 nights in Sep 2024

10/10 Excellent

anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable hotel

Very comfortable hotel, close to centre. Friendly efficient service and much better than average hotel breakfast. Rooms are individually furnished. Large bathroom with too complicated shower. Would stay again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Nelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff provided excelente service
Stayed 2 nights in Sep 2024

10/10 Excellent

Ray

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have had a wonderful stay at Hotel Petronilla. The room was very nice. It was spacious, clean and comfortable. The staff was excellent. I can’t stress enough how pleasant and helpful the staff was. They went beyond with service. One gentleman (I wish I’d gotten his name) even went out and got Diet Coke for me when he realized that they were out. Breakfast was also very nice in a covered terrace. It was a little bit of a hike to the upper city but not too bad. All in all, I would wholeheartedly recommend this hotel..
Stayed 2 nights in Sep 2024

10/10 Excellent

Dennis, New Lenox

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is absolutely fantastic. Francisco, Rebecca, and Joanne are wonderful hosts. They helped with dinner ideas and reservations, not to mention setting up a great E-Bike tour of Bergamo. The breakfast is very good with a nice patio to sit outside on in the morning. I wouldn’t hesitate to stay there again when I am in the area.
Stayed 4 nights in Jul 2024

10/10 Excellent

Damian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located, excellent customer service and great breakfast. Francesco was extremely helpful
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Great stay! Nice and friendly staff. Valet parking worked perfect. Very nice room with good ventilation. Quiet and nice area. Breakfast superb. Just book it, Sure you will be satisfied.
Stayed 1 night in Jun 2024

10/10 Excellent

Rita

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Francesco was so lovely, nothing was ever too much. He looked after us with such care. All the staff was so impressive, their attention to detail was superb. The breakfast was delicious and there was always plenty. We were so delighted with everything and everyone in this fabulous hotel. Highly recommend.
Stayed 5 nights in Jun 2024

10/10 Excellent

Michael, Santa Barbara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quaint, nicely appointed, wonderful breakfast, infrared sauna, great location, style of rooms is hip and cool, and staff were superb!!
Stayed 1 night in Jun 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent welcome .customer service was outstanding .. and a beautiful breakfast . Thanks for a wonderful stay Marie
Stayed 1 night in Jun 2024

10/10 Excellent

Olwyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved The Petronilla hotel. Every thing about this place was perfect. Including the best breakfast ever. Eggs cooked to personal choice and presentation was lovely. Great selection of fruit and pastries too. Staff were so friendly particular mention to Rebecca and Joanne who made us feel so welcome. We didn’t get the guys name at breakfast but very helpful too. In a lovely part of Bergamo with plenty shops and restaurants nearby. About a 20 minute walk to Lecco station. We would recommend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in old town Bergamo, walkable to train station (for Naples), bus stops, shopping areas, and numerous restaurants. Very helpful staff, and great buffet breakfast plus made-to-order coffees and eggs. Would happily stay here again. Highly recommended!
Stayed 4 nights in May 2024

6/10 Okay

Keith

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Extremely disappointed.

I was exceptionally disappointed with the reception department at the hotel. On arrival, we got lots of information and guidance to local places to go see eat etc. We were particularly warned to book a restaurant for Saturday night as the expectation was that the town would be very busy. The hotel staff offered to book on our behalf and we availed of that offer and asked them to book a particular restaurant for 8 o clock . We left it with them and headed off for a day trip. To my utter disappointment I got a phone call at 6.50pm while I was on a train back to go to the restaurant informing me that the only time available was a booking for 6.45 pm . I explained that I could not get there as I was on the train . I asked when was it booked . I was told that morning so I asked was did they not tell me then and I could have cut short my day excursion. No response and passed off as a misunderstanding/ miscommunication etc. It’s quite simple if and I say if it was booked that morning and the only time available was 6.45 pm you’d imagine that you would tell the customer that and let them make a decision on what to do. When I pointed this out I was told that they made a unilateral decision and believed ( I’ve no idea how) we were in the area and that we’d be okay / happy with 6.45pm . Anyway, no apology from them and passed off as a misunderstanding.No doubt the reception team will pass it off again a misunderstanding etc. but if a restaurant is not available let the client know ASAP
Stayed 4 nights in Mar 2024

10/10 Excellent

Brian

Travelled with family
Liked: Amenities
This hotel is excellent. Very clean and well situated. Rooms are very nice and spacious. Breakfast is excellent quality. All the staff- Rebecca, Francesco, Paolo and Luigi are excellent. Their manner is first class , so is their desire to help in all ways. I thoroughly recommend this hotel. Superb
Stayed 3 nights in Jan 2024

8/10 Good

Bernadette

Stayed 1 night in Jan 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Super welcoming, friendly staff - very helpful recommendations. Great central location. Hotel well presented and clean. Fantastic breakfast selection - excellent omelette!
Stayed 1 night in Oct 2023