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Best Western Plus New England Inn & Suites

2.5 star property
Berlin guestrooms with free WiFi

Choose dates to view prices

Photo gallery for Best Western Plus New England Inn & Suites

Exterior
Lobby
Suite, 1 King Bed, Non Smoking, Kitchen | Private kitchen
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Interior entrance

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
2253 Berlin Tpke, Berlin, CT, 06037
  • Place, Putter's Paradise Mini Golf
    ‪17 min walk‬
  • Place, Wesleyan University
    ‪19 min drive‬
  • Place, Wadsworth Mansion
    ‪20 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪39 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.2 out of 10
Very good
(40 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Microwave

9.2 out of 10
Wonderful
(51 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen

Suite, 1 King Bed, Non Smoking, Kitchen

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(16 reviews)
  • Sleeps 4
  • 1 King Bed

About the area

Berlin

In shopping district.Within 2 miles (3 km) of this Berlin hotel, you'll find Putter's Paradise Mini Golf and Checkered Flag Raceway. Silver Lake State Access Area and Webster Square Shopping Center are also within 3 miles (5 km).

What's nearby

  • Putter's Paradise Mini Golf - 17 min walk - 1.5 km
  • Checkered Flag Raceway - 2 min drive - 2.2 km
  • Wesleyan University - 19 min drive - 21.8 km
  • Wadsworth Mansion - 20 min drive - 19.1 km
  • Lake Compounce - 24 min drive - 28.6 km

Getting around

  • Berlin Station - 6 min drive
  • Bradley Intl. Airport (BDL) - 34 min drive

Restaurants

  • ‪Flavors Of Nawab - ‬3 min drive
  • ‪Dunkin' - ‬4 min drive
  • ‪Dunkin' - ‬10 min walk
  • ‪Casa Mia at the Hawthorne - ‬7 min walk
  • ‪Red Fox Restaurant - ‬10 min drive

About this property

Best Western Plus New England Inn & Suites

Berlin guestrooms with free WiFi
Best Western Plus New England Inn & Suites offers its guests an indoor pool and a fitness center. Public spaces have free WiFi. Free breakfast is served daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Best Western Plus New England Inn & Suites. Free self parking is available.

This Berlin hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Concierge
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Plus New England Inn & Suites offers 57 accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Property amenities

Family friendly

  • High chair
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • TV with premium channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, and Thursday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western New England
Best Western Plus New England
Best Western Plus New England Berlin
Best Western Plus New England Inn
Best Western Plus New England Inn Berlin
Best Western Plus New England Inn And Suites
Best Western Plus New England Hotel Berlin
Berlin Best Western
Plus England & Suites Berlin
Best Western Plus New England Inn Suites
Best Western Plus New England Inn & Suites Hotel
Best Western Plus New England Inn & Suites Berlin
Best Western Plus New England Inn & Suites Hotel Berlin

Reviews

Best Western Plus New England Inn & Suites Reviews

8.6

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 534 out of 1011 reviews
Rating 8 - Good. 299 out of 1011 reviews
Rating 6 - Okay. 100 out of 1011 reviews
Rating 4 - Poor. 39 out of 1011 reviews
Rating 2 - Terrible. 39 out of 1011 reviews

Reviews

8/10 Good

Terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my time at the hotel. Peace, cleanliness and quiet were my favorites. Breakfast options were decent. Overall, there is nothing about the establishment I didn’t like.
Stayed 1 night in Oct 2025

8/10 Good

Ingrid

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and the front desk was amazing
Stayed 1 night in Jul 2025

6/10 Okay

Thomas

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Noisy when people upstairs walking.
Stayed 1 night in Jul 2025

6/10 Okay

Yilan

The bedding materials are poor quality and they were scratchy. The bed is also too soft. We also didn’t get the manager discount when we were checking out next morning. The night clerk told us that we would get it when we check out next morning.
Stayed 1 night in Jul 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worked Out Fine

The hotel was fine. Decent price, nice place. The king room I stayed in was spacious, lots of room. Didn't have a problem with cleanliness. Seemed quiet. Though breakfast was nothing spectacular, it wasn't horrible. They had eggs and sausage, along other things like cereal, baked goods, etc. I would definitely stay again.
Stayed 2 nights in Jul 2025

10/10 Excellent

lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities
I love how convenient it is to get anywhere becaise its a highway. Its quiet. Love the pool. The continental breakfast was good. This is my second time here. I come from NJ to visit family in CT. This place is my go to for the convenience. Will come back again , thank you!!
Stayed 1 night in Jul 2025

8/10 Good

Joseph

Travelled with family
Stayed 2 nights in Jul 2025

10/10 Excellent

Amaris

Stayed 2 nights in Jun 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Clean, well-appointed room with quality toiletries at a great price
Stayed 1 night in Jul 2025

2/10 Terrible

Jaedan

Stayed 1 night in Jul 2025

8/10 Good

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was lovely
Stayed 1 night in Jul 2025

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Jul 2025

8/10 Good

Talynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

SHANNON

Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Stayed 1 night in Jul 2025

8/10 Good

Ekaterina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, good breakfast, nice large room, swimming pool is nice, but water was dirty:(
Stayed 1 night in Jul 2025

6/10 Okay

elizabeth

My room had a dirty carpet smell that was very unpleasant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Shawn

Stayed 2 nights in Jul 2025

10/10 Excellent

yuliana

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place
Stayed 1 night in Jun 2025

8/10 Good

Victor

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable, friendly c.s.
Stayed 1 night in Jun 2025

2/10 Terrible

Brian

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025