Ratings based on 1,241 Guest Reviews
Hear it directly from our travellers
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.1 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Jan. 13, 2024 on Expedia
The property is value for money but they should improve in food options
Comment from Hotel Management
Jan. 15, 2024 by Your Hotel Berlin, Berlin Team, Hotel Management
Dear Muqandas,Thanks for taking the time to comment on your visit to our hotel.We're pleased you found our hotel to offer value for money. Regarding your comment on the food options, we strive to cater to various dietary needs and preferences but we appreciate your desire for an expanded selection and will consider this for future improvements.We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards,Your Hotel Berlin, Berlin Team
by A traveller
Posted Jan. 8, 2024 on Hotels
Comment from Hotel Management
Jan. 9, 2024 by Your Hotel Berlin, Berlin Team, Hotel Management
Dear Leonardo,Thank you for your kind feedback.We are delighted that everything met your expectations during your stay with us and that you appreciated our high standards.We look forward to having the occaion to welcome you back.Kind regards,Your Hotel Berlin, Berlin Team
by A traveller
Posted Jan. 3, 2024 on Expedia
Comment from Hotel Management
Jan. 9, 2024 by Your Hotel Berlin, Berlin Team, Hotel Management
Lieber Roger,vielen Dank für Ihre Bewertung unseres Hotel Berlin, Berlin.Wir bedauern es sehr, dass Sie mit unserem Hotel und insbesondere mit unserem Service nicht zufrieden waren. Es würde uns sehr freuen, wenn Sie uns mitteilen könnten, was genau an unserem Service nicht gut war. Dadurch können wir uns weiter verbessern.Alles Gute aus Berlin und hoffentlich bis bald wieder,Your Hotel Berlin, Berlin Team
by A traveller
Posted Jan. 2, 2024 on Hotels
Comment from Hotel Management
Jan. 4, 2024 by Your Hotel Berlin, Berlin Team, Hotel Management
Dear Elizabeth,It was a pleasure to receive this great review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable overall.It would be our pleasure to have you return on another occasion. Wishing you a very Happy New Year,Your Hotel Berlin, Berlin Team
by A traveller
Posted Jan. 2, 2024 on Hotels
We had a great time at Hotel Berlin, Berlin. Great environment and accommodation. Hotel was clean, comfort and staff was really helpful. Will be back again.
Comment from Hotel Management
Jan. 31, 2024 by Your Hotel Berlin, Berlin Team, Hotel Management
Dear Florian,Thank you for this positive review of your stay.We're thrilled to hear that you found our hotel to be clean and comfortable, and that our staff made a positive impact on your stay. Our team strives to maintain the highest standards of cleanliness and guest satisfaction, so it's rewarding to know we've succeeded. We're also glad that the accommodations met your expectations and contributed to a great stay.We hope to welcome you back to Hotel Berlin, Berlin on your next visit to the city.Kind regards,Your Hotel Berlin, Berlin Team
by A traveller
Posted Jan. 1, 2024 on Expedia
Lovely sized room (two adults, one child). Really nice popular bar area and was in a great location to see the sights/shopping/restaurants etc
Comment from Hotel Management
Jan. 2, 2024 by Your Hotel Berlin, Berlin Team, Hotel Management
Dear Emma,Thank you for sharing this lovely review.We're thrilled to know that you had a pleasant stay overall, and that the size of the room was to your satisfaction. It's also wonderful to learn that our location served as a convenient base for your sightseeing and shopping endeavors, and that you found our bar area to be a highlight, reflecting the vibrant atmosphere we strive to provide.We look forward to the pleasure of seeing you again in the future. Wishing you a very Happy New Year,Your Hotel Berlin, Berlin Team
by A traveller
Posted Dec. 29, 2023 on Expedia
Comment from Hotel Management
Jan. 2, 2024 by Your Hotel Berlin, Berlin Team, Hotel Management
Lieber Gast,vielen Dank für Ihre positive Bewertung!Über Ihr positives Feedback freuen wir uns sehr! Ihre Zufriedenheit ist für uns, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Alles Gute aus Berlin und einen guten Rutsch ins neue Jahr!Your Hotel Berlin, Berlin Team
by A traveller
Posted Dec. 28, 2023
Just what I needed. Price was right, staff was invariably friendly and helpful.
Comment from Hotel Management
Jan. 31, 2024 by Your Hotel Berlin, Berlin Team, Hotel Management
Dear Reed. Thank you for taking the time to review your recent stay.We are delighted to hear that our friendly and helpful staff contributed to a satisfying stay. It's also great to know that you found our room cleanliness to be impeccable. We aim to maintain the highest standards and your acknowledgment is truly appreciated.We hope to welcome you back on your next visit to Berlin. All the best,Your Hotel Berlin, Berlin Team
by A traveller from Houston
Posted Dec. 27, 2023 on Expedia
Very nice room. The Wi-Fi signals weren't very good
Comment from Hotel Management
Jan. 2, 2024 by Your Hotel Berlin, Berlin Team, Hotel Management
Dear Brian,We would like to thank you for reviewing your experience.We are delighted to hear that you found your room to be very nice and appreciate your kind feedback on the cleanliness, hotel condition, service, and amenities provided.We are aware of the challenges regarding Wi-Fi connectivity and are continuously working on upgrading our service to handle high demand periods more effectively. We apologise for any inconvenience this may have caused during your stay.We hope to welcome you back on your next visit to Berlin. Sending warm wishes for the festive season,Your Hotel Berlin, Berlin Team
by A traveller
Posted Dec. 25, 2023 on Expedia
Comment from Hotel Management
Feb. 9, 2024 by Your Hotel Berlin, Berlin Team, Hotel Management
Lieber Alfred,vielen Dank für Ihr Feedback.Wir bedauern es sehr, dass Sie mit unserem Hotel und insbesondere mit unserem Service nicht zufrieden waren. Es würde uns sehr freuen, wenn Sie uns mitteilen könnten, was genau an unserem Service nicht gut war. Dadurch können wir uns weiter verbessern.Hoffentlich geben Sie uns in der Zukunft eine zweite Chance.Freundliche Grüße,Your Hotel Berlin, Berlin Team
