Ratings based on 28 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Room comfort
4.8 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Oct. 23, 2023 on Expedia
The property is very clean, exceeded my expectations. They provided basic necessities, towels, toiletries, kitchen is well equipped. Linens and beddings are clean and comfortable. There is a designated parking infront of the property which makes it very easy to unload our stuff. Location is quiet, about 10 minute walk to the tram station. Uber is also available. No receptionist on site but concierge is one phone call away, very helpful and responsive. I highly recommend this place!
Comment from Hotel Management
Oct. 25, 2023 by Claude, Hotel Management
Thank you for your highly appreciated feedback. It has been our pleasure to welcome you and we would be very pleased to have the opportunity to welcome you another time in the future
by A traveller
Posted Sep. 28, 2023 on Expedia
Comment from Hotel Management
Sep. 29, 2023 by Claude Neumeyer, Hotel Management
Thank you for your highly appreciated feedback. It has been our pleasure to welcome you and we would be very pleased to have the opportunity to welcome you another time in the future.
by A traveller
Posted Aug. 23, 2023 on Expedia
Comment from Hotel Management
Aug. 25, 2023 by Claude Neumeyer, Hotel Management
We apologize not to have met your expectations. You provided us a never so far received feedback since our opening. Unfortunately you did not provide any information what did not find your liking.
by A traveller
Posted Jul. 25, 2023 on Hotels
Comment from Hotel Management
Jul. 25, 2023 by Claude Neumeyer, Hotel Management
Thank you for your highly appreciated feedback. It has been our pleasure to welcome you and we would be very pleased to have the opportunity to welcome you another time in the future.
by A traveller
Posted Jun. 2, 2023 on Expedia
Highly recommended. Very clean and perfect. Everything is in the best condition. One of the best I have seen ever.
Comment from Hotel Management
Jun. 2, 2023 by Claude Neumeyer, Hotel Management
Thank you for your highly appreciated feedback. It has been our pleasure to welcome you and we would be very pleased to have the opportunity to welcome you another time in the future.
by A traveller
A well equipped small apartment for two
Posted Dec. 23, 2022 on HotelsA two room apartment/suite with a bedroom, lounge and kitchen. Easy access by public transport and a short walk. Quiet location.
Comment from Hotel Management
Dec. 23, 2022 by Claude Neumeyer, Hotel Management
Thank you for your highly appreciated feedback. It has been our pleasure to welcome you and we would be very pleased to have the opportunity to welcome you another time in the future.
by A traveller
Cold rooms heating turns off almost died
Posted Nov. 25, 2022 on HotelsJust saw a request for the full sum for the next day !!! Tried to extend my stay and was refused but still billed for the whole day despite the hotel staff requesting my young children including my young baby to be removed from the room to the cold outside with my teenage daughter at 12:50pm ! Heartless I request an immediate refund
Comment from Hotel Management
Nov. 25, 2022 by Claude Neumeyer, Hotel Management
Thank you for your message. First of all we are sorry that we could not meet your expectations.We have checked your issue. Our check-out time is 11:00. Of course we gladly offer late check-out if possible. Unfortunately you did not inform us that you like a late check-out. However, we provided you free of charge on short-notice a late check-out until 13:00. As we have been fully booked on the date of your check-out, we could neither offer you an extension of your stay nor a check-out later than 13:00. As our check-in time starts from 14:00, our housekeeping needs at least one hour to prepare the suite for the next guest. We trust for your understanding. We also offered you to wait inside in our lounge as long as you like in the afternoon until your pick-up arrives.We did only charge your credit-card for the one night you stayed with us and the minibar consumptions. Unfortunately we can not offer a discount or refund as we provided all services including late check-out and trust for your agreement.Yours sincerelyda Maurizio Suites (Max Aviation AG)Claude Neumeyer
by A traveller
A great place to stay a few nights or longer
Posted Nov. 13, 2022 on HotelsQuiet area of town with easy access to public transport.
Spotlessly clean and well equipped appartment, daily cleaning and refilling of e.g. coffee machine and capsules.
Excellent communication before and during the visit.
Comment from Hotel Management
Nov. 14, 2022 by Claude Neumeyer, Hotel Management
Thank you for your highly appreciated feedback. It has been our pleasure to welcome you and we would be highly pleased to have the opportunity to welcome you another time in the future.
by A traveller
Posted Jul. 30, 2022 on Hotels
To call this a deluxe suite is stretching credulity - it is tiny! The fixtures and fittings are good quality, but the entrance is cramped and they could dispense with the occasional table which just gets in the way. They had left us no toiletries, but luckily we had some. No A/C, though there was a fan. Difficult to open the windows wide.
Situated in a quiet residential area, 5 minutes walk from the tram stop.
Comment from Hotel Management
Aug. 16, 2022 by Claude Neumeyer, Hotel Management
Thank you for your feedback. We apologize that we could not meet your expectations.
by A traveller
Posted Jul. 9, 2022 on Expedia
Beautiful room and extremely nice staff.
Comment from Hotel Management
Jul. 23, 2022 by Claude Neumeyer, Hotel Management
Thank you for your much appreciated feedback. It was a pleasure to welcome you and we look forward to welcoming you again some other time.
