Note fondée sur 630 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,1 Service et personnel
3,9 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 mai 2019 sur Expedia
Petit déjeuner ......................................
Commentaires de Gestion de l’hôtel
30 mai 2019 par Manager, Gestion de l’hôtel
Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We hope to see you again in the future.
par un voyageur
Publié le 27 mai 2024
Affordable, decent place to stay. Room was clean and quiet.
Commentaires de Gestion de l’hôtel
28 mai 2024 par Manager, Gestion de l’hôtel
Hello Denise,We appreciate you sharing your positive experience at our hotel. Providing clean and quiet rooms is our priority to ensure a comfortable stay for all our guests. Your feedback is valuable to us, and we hope to welcome you back in the future for another enjoyable stay.
par un voyageur
Publié le 19 mars 2024 sur Expedia
Great customer service! People at the front desk are helpful and friendly. The rooms are comfortable and clean. It is also a good central location within the metro area—close to Interstate 80 and Interstate 74.
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Anita,We are thrilled to hear that you enjoyed our customer service and found our rooms comfortable and clean. Our team takes pride in providing excellent service to all our guests. It's great that our central location was convenient for your travel needs. We appreciate your positive feedback and hope to welcome you back again in the future.
par un voyageur
Publié le 14 mars 2024 sur Expedia
The staff was very helpful. Plus, my room was refreshed several times (fresh towels, bed made, garbage emptied without any request on my part.
Commentaires de Gestion de l’hôtel
16 mars 2024 par Manager, Gestion de l’hôtel
Hello Janice,We are delighted to hear that you enjoyed the helpful service provided by our staff during your stay. It's our pleasure to ensure that our guests have a comfortable and enjoyable experience with us. We appreciate your positive feedback and look forward to welcoming you back in the future.
par un voyageur
Publié le 26 févr. 2024 sur Expedia
Front desk staff were friendly and accommodating. The room was clean, had a big TV, and comfortable bed. Nice hotel!
Commentaires de Gestion de l’hôtel
29 févr. 2024 par Manager, Gestion de l’hôtel
Hello Anita,We are pleased to hear that you found our front desk staff friendly and accommodating, and that you enjoyed the cleanliness of your room along with the comfortable amenities. Your positive feedback is greatly appreciated, and we hope to welcome you back for another enjoyable stay in the future.
par un voyageur
Publié le 12 févr. 2024
Commentaires de Gestion de l’hôtel
22 mars 2024 par Manager, Gestion de l’hôtel
Hello Terrance, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
par un voyageur
Questionable
Publié le 29 janv. 2024 sur HotelsThis hotel was assigned to us through a team travel site. The price was over double what it usually is. This hotel was dirty, NOISY,(at midnight someone was slamming doors screaming they wanted to killl themselves) and overall very questionable as pot was being inhaled in the elevator. Not a great choice for a kids sports team to stay. I would not recommend it!
Commentaires de Gestion de l’hôtel
29 janv. 2024 par Manager, Gestion de l’hôtel
Hello Kimberly,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconveniences you encountered during your visit. We take noise disturbances and cleanliness very seriously, and we regret that these issues impacted your stay. Rest assured that we have shared your concerns with our management team to address and rectify any areas of improvement. We value your feedback and hope to have the opportunity to exceed your expectations in the future.
par un voyageur
Nice stay
Publié le 11 janv. 2024 sur HotelsVery nice staff, clean room, dog friendly.
Commentaires de Gestion de l’hôtel
13 janv. 2024 par Manager, Gestion de l’hôtel
Dear Guest,Thank you for sharing your positive experience with our staff and the cleanliness of your room. We appreciate your feedback as a dog-friendly hotel. We value your patronage and hope to welcome you back in the future. Safe travels!
par un voyageur de Nashville
Publié le 8 janv. 2024 sur Expedia
There were blood stains on our comforter and they couldn’t give us a new one because they only have one per room. We found a cockroach crawling on the wall.
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Manager, Gestion de l’hôtel
Hello Rachel, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
par un voyageur
Publié le 7 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
10 janv. 2024 par Manager, Gestion de l’hôtel
Hello Brendan,Thank you for choosing our hotel for your recent stay! We hope you enjoyed your time with us and had a pleasant experience. If you have any feedback or suggestions, please feel free to reach out to us directly so we can address any issues and continue to improve our services. We appreciate your patronage and hope to welcome you back in the future.
