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Waterloo Hotel Lodge

3.0 star property
3-star guestrooms with free WiFi

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Photo gallery for Waterloo Hotel Lodge

Spa
Family Room (Superior Lodge) | Living area
Lunch and dinner served
Superior Twin Room (Lodge)
Superior Twin Room (Lodge)

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
Holyhead Road, Betws-Y-Coed, Wales, LL24 0AR
  • Place, Conwy Valley Railway Museum
    ‪11 min walk‬
  • Place, Eryri National Park Visitor Centre
    ‪12 min walk‬
  • Place, Gwydyr Forest
    ‪17 min walk‬

Room options

View all photos for Double Room (Hotel)

Double Room (Hotel)

Double Room (Hotel)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room (Lodge)

Standard Twin Room (Lodge)

Standard Twin Room (Lodge)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room (Lodge)

Superior Double Room (Lodge)

Superior Double Room (Lodge)

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room (Lodge)

Superior Twin Room (Lodge)

Superior Twin Room (Lodge)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room (Superior Lodge)

Family Room (Superior Lodge)

Family Room (Superior Lodge)

9.6 out of 10
Exceptional
(4 reviews)
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed, 1 Twin Bed and 2 Twin Bunk Beds

View all photos for Standard Double Room (Lodge)

Standard Double Room (Lodge)

Standard Double Room (Lodge)

9.0 out of 10
Wonderful
(17 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, Accessible

Superior Twin Room, Accessible

Superior Twin Room, Accessible

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Twin Beds

Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Twin Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Twin Beds

About the area

Betws-Y-Coed

In Betws-Y-Coed .Your stay at this Betws-Y-Coed hotel places you within a 10-minute walk of Lledr Valley and St Michael's Church. Conwy Valley Railway Museum and Eryri National Park Visitor Centre are also within half a mile (1 km).

What's nearby

  • Conwy Valley Railway Museum - 11 min walk - 0.9 km
  • Eryri National Park Visitor Centre - 12 min walk - 1.1 km
  • Betws-Y-Coed Golf Club - 14 min walk - 1.2 km
  • Gwydyr Forest - 17 min walk - 1.5 km
  • Zip World Betws-y-Coed - 2 min drive - 3.1 km

Getting around

  • Betws-Y-Coed Station - 9 min walk
  • Manchester Airport (MAN) - 101 min drive

Restaurants

  • ‪Hangin' Pizzeria - ‬9 min walk
  • ‪The Pont-y-Pair Inn - ‬13 min walk
  • ‪The Stables - ‬9 min walk
  • ‪Tir A Mor - ‬7 min drive
  • ‪Moel Siabod Cafe - ‬9 min drive

About this property

Waterloo Hotel Lodge

3-star guestrooms with free WiFi
Waterloo Hotel Lodge offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A hot tub, a sauna, and spa services are also featured at the business-friendly Waterloo Hotel Lodge. Free self parking is available.

This 3-star Betws-Y-Coed hotel is smoke free.

  • 44 guestrooms or units
  • Meeting rooms
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Front-desk safe
  • Terrace
  • Garden
  • Beauty salon
  • No smoking on site
  • Bar or lounge
  • Dining venue
Waterloo Hotel Lodge offers 44 accommodations with hair dryers and irons/ironing boards. Guests can surf the web using the complimentary wireless Internet access.

Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary toiletries and fans. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages.

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  • Free WiFi
4.5 out of 5, Wonderful, 30 reviews
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includes taxes & fees
Nov 20 - Nov 21
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Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 for adults and GBP 8.50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • No elevator

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Fan
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 11:00 PM
Front desk staffed during limited hours

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 8.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions.

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Waterloo
Best Western Waterloo Betws-y-coed
Best Western Waterloo Hotel & Lodge
Best Western Waterloo Hotel & Lodge Betws-y-coed
Waterloo Best Western
Best Western Waterloo Htl Ldg Hotel Betws-y-coed
Best Western Waterloo Htl Ldg
Waterloo Hotel Lodge Betws-y-coed
Waterloo Betws-y-coed
Best Western Waterloo Hotel Lodge
Waterloo Hotel Lodge Hotel
Waterloo Hotel Lodge Betws-Y-Coed
Waterloo Hotel Lodge Hotel Betws-Y-Coed

Waterloo Hotel Lodge Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 458 out of 754 reviews
Rating 8 - Good. 211 out of 754 reviews
Rating 6 - Okay. 61 out of 754 reviews
Rating 4 - Poor. 18 out of 754 reviews
Rating 2 - Terrible. 6 out of 754 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast and the lodge room I had was nice
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time
Stayed 6 nights in Aug 2025

10/10 Excellent

Danny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service good food and great location
Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, nice swimming pool and spa would recommend it and will be Back
Stayed 4 nights in Aug 2025

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel & friendly staff

Stayed 3 nights in Aug 2025

10/10 Excellent

Shadi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our two night stay. Absolutely perfect location. Everything you would need.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, room comfort

Great stay

We had a terrific break, staff very friendly, efficient and helpful. A highlight was my rack of ribs for dinner….. incredible.
Stayed 3 nights in Jul 2025

6/10 Okay

Miss Tanisha

Liked: Cleanliness, staff & service
This was a lovely hotel good food and great spa and gym facilities. The room (lodge) could have done with a mini fridge to help keep bottled water cold.
Stayed 3 nights in Jul 2025

10/10 Excellent

Dylan

Stayed 3 nights in Jul 2025

10/10 Excellent

Cal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with very friendly and helpful staff. Big relaxing and inviting bar area. The pool area was ok, the hot tub was warm not hot but still relaxing after a long hike. Not a place where you can rest on lounge chairs but if you wanted to swim, sauna, steam room then perfect. Stayed in a lodge room which was the best choice, very quiet and view to greenery and trees. Room and bathroom very spacious. Highly recommend.
Stayed 2 nights in Jul 2025

10/10 Excellent

Margaret & Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable stay
Stayed 1 night in Jul 2025

8/10 Good

Nerys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel with lovely reception and restaurant staff. Lovely, clean comfortable room, the only downside is there were toilets next to our room so every time somebody used the hand dryer we had a lot of noise. Bathroom was small but very clean. Will definitely stay again
Stayed 1 night in Jul 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, room comfort

Very comfy bed

We had a lovely break in one of the lodges. The food in the restaurant was some of the best food we've ever tasted and the breakfast was absolutely delicious. Some aspects of the hotel and leisure centre look tired such as the handle bars near the steps of the top part of the pool are very loose, rust around the taps in the lodge, some chairs in the hotel restaurant could do with being replaced. Having said this it didn't take anything away from the wonderful time we had. After climbing a mountain we really appreciated the fantastic jacuzzi, exceptionally comfy bed and warm, powerful shower. The staff are very friendly and attentive to guests needs, providing ice cold water for the rooms due to a heatwave. We would stay here again without hesitation.
Stayed 1 night in Jul 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Lisa

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Great location. 10min walk into Betws-y-coed. Loads of parking at the hotel. We stayed in a Delux Double room which had recently been renovatated and it was beautiful with a huge comfy bed, a sofa, a modern bathroom, separate free standing bath in the bedroom plus a outside seating area. The bath was ideal to relax in after a day exploring. Our only issue was finding a large clump of hair on the bathroom floor which the cleaners must have missed. Not a major problem, we simply picked it up with a tissue and binned it... but not great! The hotel also has a pool and gym, but we didn't use these. From the outside, the hotel overall looks tired and dated. But if you book a renovated room, you can't go wrong. We would stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed in one of the lodge rooms after doing the Welsh Three peaks. Being able to park right outside the room was a really helpful. The room was spacious and comfortable, and the half price access to health spa was a real bonus. Will be staying again
Stayed 1 night in Jun 2025

8/10 Good

Stuart

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a quiet, accessible room which was very comfortable. Staff were helpful and pleasant.
Stayed 2 nights in Jun 2025

8/10 Good

louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very comfortable stay in one of the lodges. Great location with lots to see and do in the area, especially if you like outdoor activities. Snowdon hikes are a 15/30 minute drive away depending on what route you take up the mountain. Having free access to the swimming pool and hot tub is wonderful after a days hiking. Only negative was the quality and quantity of the breakfast was a bit lacking.
Stayed 3 nights in Jun 2025

6/10 Okay

Miles

Liked: Cleanliness, staff & service
Property is tired, needs smartening up.
Stayed 3 nights in Jun 2025

6/10 Okay

Gwenfair

Travelled with partner
Liked: Cleanliness, staff & service
Didn't find it had what we've had in other hotels for the price. Have had a lovely modern room with pool and spa for a lot less money in the past..
Stayed 1 night in Jun 2025

10/10 Excellent

Nizam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant location, very helpful staff. A 3 star hotel that felt like a 4 star one. Good breakfast too. Very impressive.
Stayed 2 nights in Jun 2025