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Hôtel AKENA Biarritz - Grande plage

3.0 star property
3-star hotel perfect for exploring Biarritz

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Photo gallery for Hôtel AKENA Biarritz - Grande plage

Reception
Premium bedding, in-room safe, soundproofing, iron/ironing board
Reception
Reception
Standard Room, 1 Queen Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
19 Avenue De La Reine Victoria, Biarritz, Pyrenees-Atlantiques, 64200
  • Place, Grand Beach
    ‪5 min walk‬
  • Place, Le Gare du Midi
    ‪9 min walk‬
  • Place, Biarritz Lighthouse
    ‪13 min walk‬
  • Airport, Biarritz (BIQ-Pays Basque)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(29 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)
  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Duplex, 1 Queen Bed with Sofa bed

Comfort Duplex, 1 Queen Bed with Sofa bed

Comfort Duplex, 1 Queen Bed with Sofa bed

10.0 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

About the area

Biarritz

Heart of Biarritz.Within a 10-minute walk of the hotel, you'll find Grand Beach and Miramar Beach. Bay of Biscay and Biarritz City Hall are also within half a mile (1 km).

What's nearby

  • Grand Beach - 5 min walk - 0.4 km
  • Biarritz City Hall - 8 min walk - 0.7 km
  • Le Gare du Midi - 9 min walk - 0.8 km
  • Biarritz Lighthouse - 13 min walk - 1.1 km
  • Cote des Basques - 3 min drive - 2.1 km

Getting around

  • Guethary Station - 12 min drive
  • Biarritz (BIQ-Pays Basque) - 5 min drive

Restaurants

  • ‪Hôtel du Palais - ‬5 min walk
  • ‪Lounge & Terrace - ‬6 min walk
  • ‪La Rotonde - ‬6 min walk
  • ‪Yeüz Slice & Coffee - ‬3 min walk
  • ‪Le Maïtena - ‬4 min walk

About this property

Hôtel AKENA Biarritz - Grande plage

3-star hotel perfect for exploring Biarritz
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Hôtel AKENA Biarritz - Grande plage. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Biarritz hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 4 levels
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
Hôtel AKENA Biarritz - Grande plage offers 44 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Miscellaneous
Hôtel de L'Océan
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 348 reviews
The price is CA $140
CA $161 total
includes taxes & fees
Jan 13 - Jan 14
Hôtel de L'Océan

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)
  • Onsite parking available only on request
  • Covered self parking on site (EUR 25 per night)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: EUR 16 for adults and EUR 16 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with digital channels

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night, plus a deposit of EUR 20 per day
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Covered self parking fee: EUR 25 per night
  • Pet deposit: EUR 20 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, Eurocard, and Barclaycard. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Escale Oceania
Escale Oceania Biarritz
Escale Oceania Hotel Biarritz
Oceania Biarritz
Oceania Escale
Escale Oceania Biarritz Hotel
Escale Oceania Hotel
Escale Oceania Biarritz
Akena Biarritz Grande Plage
Hôtel AKENA Biarritz Grande plage
Hôtel AKENA Biarritz - Grande plage Hotel
Hôtel AKENA Biarritz - Grande plage Biarritz
Hôtel AKENA Biarritz - Grande plage Hotel Biarritz

Hôtel AKENA Biarritz - Grande plage Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 343 out of 812 reviews
Rating 8 - Good. 358 out of 812 reviews
Rating 6 - Okay. 76 out of 812 reviews
Rating 4 - Poor. 24 out of 812 reviews
Rating 2 - Terrible. 11 out of 812 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Sep 2025

8/10 Good

laura, Ipswich

Stayed 3 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Paul

Stayed 1 night in Aug 2025

10/10 Excellent

Thierry, North bay village

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Really nice staff, great breakfast , clean hotel Best price /value
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service

Don't advertise parking if you can't provide it

Being part of a 2,000 mile road trip we picked this hotel because it provided parking facilities for €20 per night. I was sent a pre-check in questionnaire which I duly filled in ahead of time, part of which was my request for a parking space close to reception as I have a painful back issue (slipped disc). However, upon arrival I was promptly told that there were no parking spaces available, despite the hotel offering spaces and my request for said parking. At no point prior to check in was I informed that there were no parking spaces available, instead I was told I could park in the pay and display areas around the hotel but these were prohibitively expensive and therefore out of the question. I was then left to try and find alternative parking elsewhere and ended up a twenty minute walk from the hotel. A poor show that tainted an otherwise excellent trip..
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Stayed 3 nights in Aug 2025

10/10 Excellent

Sheila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable. Hotel is well located and easy to walk around the town or to the beach. Would recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly night staff

I arrived very late at 4am and the night staff member on reception was super helpful and friendly despite the busy streets full of revellers from the festival.
Stayed 1 night in Jul 2025

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities
Good property Great location and staff
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were so welcoming and friendly. Lovely hotel in an excellent location close to beach and restaurants, all walking distance. Hotel was adorable, loved it. Definitely go back and stay again.
Stayed 1 night in Jun 2025

10/10 Excellent

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little boutique hotel. Marco at the front desk was very helpful
Stayed 2 nights in Jun 2025

8/10 Good

Flavia

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel for the price. The room wasn't ready when we arrived and the duvet was way too hot.
Stayed 1 night in Jun 2025

10/10 Excellent

JoAnne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very helpful! Breakfast excellent and make over of this hotel bright and comfortable!
Stayed 2 nights in May 2025

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, updated hotel with a fun vibe!
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Nice hotel, clean, good location
Stayed 1 night in May 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our stay at Akena

Great quiet hotel, well situated at the heart of Biarritz. I will certainly consider to stay here again for our next visit.
Stayed 4 nights in Apr 2025

10/10 Excellent

Jenny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Really friendly, helpful staff. Great location really way for transport too and from the train station.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fabrice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel conveniently located close to the beach and the Saint Charles area. Highly recommend.
Stayed 4 nights in Dec 2024

6/10 Okay

Marie-Alix

Liked: Cleanliness, staff & service, room comfort

Just served the purpose

Very expensive for a very basic hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Zoe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The moment we arrived, the lady on reception was incredibly welcoming, friendly and helpful, and this level of service continued from all staff until we checked out. Great decor throughout the hotel and it was very conveniently located so we could walk to restaurants and bars. We would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Sergey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable to all amenities. Friendly staff, nice facilities but room could use some tlc - some mold smell.
Stayed 1 night in Sep 2024

8/10 Good

katya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the beach with friendly, helpful staff.
Stayed 2 nights in Sep 2024