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Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3.0 star property
3-star ski hotel near Snow Summit

Choose dates to view prices

Photo gallery for Holiday Inn Resort The Lodge At Big Bear Lake by IHG

Restaurant
Meeting facility
Exterior
Hypo-allergenic bedding, in-room safe, blackout drapes
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • 24/7 front desk
  • Gym
  • Laundry
  • Pool

Explore the area

View in a map
40650 Village Drive, Big Bear Lake, CA, 92315
  • Place, The Village
    ‪1 min walk‬
  • Place, Big Bear Visitor Center
    ‪3 min walk‬
  • Place, Big Bear Marina
    ‪5 min walk‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room

7.6 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Patio, Courtyard View

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Patio, Courtyard View

7.8 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Courtyard View

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Courtyard View

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Backside View)

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed (Backside View)

8.8 out of 10
Excellent
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed (High Floor)

9.0 out of 10
Wonderful
(57 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony, Courtyard View

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Balcony, Courtyard View

7.6 out of 10
Good
(39 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(54 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Courtyard View

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Balcony, Courtyard View

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub (High Floor)

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Jetted Tub (High Floor)

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor)

Standard Room, Multiple Beds (High Floor)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Suite, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Balcony (Jetted Tub, High Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

Hypo-allergenic bedding, in-room safe, blackout drapes

Suite, 1 King Bed, Accessible, Balcony (Mobility, Accessible Tub)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, High Floor)

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Accessible (Communications, High Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 1 King Bed, Accessible, Courtyard View (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications, Backside View)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, in-room safe, blackout drapes

Standard Room, 2 Queen Beds, Accessible (Communications)

  • Sleeps 4
  • 2 Queen Beds

About the area

Big Bear Lake

Near the slopes.With a stay at this Big Bear Central hotel, you'll be within half a mile (1 km) of The Village and 3 miles (5 km) of Snow Summit. Bowling Barn and Big Bear Visitor Center are also within half a mile (1 km).

What's nearby

  • The Village - 1 min walk - 0.1 km
  • Big Bear Visitor Center - 3 min walk - 0.3 km
  • Big Bear Marina - 5 min walk - 0.5 km
  • Big Bear Lake - 5 min walk - 0.5 km
  • Alpine Slide at Magic Mountain - 12 min walk - 1.0 km

Getting around

  • Los Angeles - Ontario Intl. Airport (ONT) - 88 min drive

Restaurants

  • ‪Tropicali - ‬10 min walk
  • ‪Oakside - ‬3 min walk
  • ‪572 Social Kitchen and Lounge - ‬8 min walk
  • ‪The Copper Q - ‬6 min walk
  • ‪De La Nonna - ‬10 min walk

About this property

Holiday Inn Resort The Lodge At Big Bear Lake by IHG

3-star ski hotel near Snow Summit
Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers its guests a seasonal outdoor pool, a sauna, and a fitness center. There's a restaurant on site. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 8999 square feet (836 square meters) and includes a conference center. A vending machine, an arcade/game room, and gift shops/newsstands are also featured at Holiday Inn Resort The Lodge At Big Bear Lake by IHG. Self parking is free.

This 3-star Big Bear Lake hotel is smoke free.

  • 148 guestrooms or units
  • 4 levels
  • Meeting rooms
  • 8999 sq ft of conference space
  • 836 sq m of conference space
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Dining venue
Holiday Inn Resort The Lodge At Big Bear Lake by IHG offers 148 accommodations with safes and coffee/tea makers. Premium satellite television is provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Big Bear Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free international calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

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Property amenities

Family friendly

  • Arcade/game room
  • In-room crib
  • Laundry facilities
  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Sauna
  • Seasonal outdoor pool
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Free international calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 1 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The following facilities are closed on Wednesday, Thursday, and Friday:
  • Outdoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 8 percent of room rate

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Credit card charges are subject to a surcharge of 1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • The seasonal pool will open in May and close in October.
  • Pool access available from 9:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Northwoods Big Bear Lake
Northwoods Resort
Northwoods Resort Big Bear Lake
Holiday Inn Resort Lodge Big Bear Lake
Holiday Inn Big Bear Lake
Northwoods Resort Conference Center
Holiday The At Big Bear By Ihg
Holiday Inn Resort The Lodge At Big Bear Lake

Holiday Inn Resort The Lodge At Big Bear Lake by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 413 out of 1007 reviews
Rating 8 - Good. 212 out of 1007 reviews
Rating 6 - Okay. 175 out of 1007 reviews
Rating 4 - Poor. 102 out of 1007 reviews
Rating 2 - Terrible. 105 out of 1007 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Marisol

Travelled with family
Disliked: Staff & service
The ac didn't work, look like it never works, outside the window a guy working the holiday weekend fixing something from the hotel, the receptionist where so rude, bad manners, pool water so cold, spa close. My reservation with Expidia was 387.00 and the hotel charge me 420.00 extras fees and taxes, Expidia didn't tell me about it
Stayed 2 nights in Aug 2025

4/10 Poor

JaLayia, Fort Collins

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was out there was no towels in my hotel room and the hygiene products wasn't swapped out. Only one person to check in for busy labor day weekend so when i went down and requested towels some was suppose be sent up never happened. I also ended up with resort fees and others fees which was mentioned. The day before I call i guess the big bear lodge hotline ans asked about a deposit she told me there wasn't which I was suprised. Yet when i checked my bank account had almost 100 worth of charges added to my expedia booking charge If your on a tight budget and just need a place to stay thats convenient go for it, but if you have a little extra money book somewhere else I slept horribly both nights the only positives was the bed appeared to be cleaned. Overall dissatisfied with this stay in the end I found they are currently in transition of getting new owners so hopefully they give the plave the facelift it deeply needs.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jesus

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Unfortunately it wasn’t a great stay. The best part about the hotel was the location & that’s really it. You can walk to the downtown area. Other than that the AC didn’t work our whole stay, the Cable did not work either.
Stayed 2 nights in Aug 2025

2/10 Terrible

Lauren, Moorpark

Travelled with family
Disliked: Staff & service, property conditions & facilities
I could agree with this hotel being what it is at a lower price point. The rooms are old, showers are old, everything is old and drying out. When we arrived, we were informed that the AC was not working in the whole hotel. We agreed to check in, having arrived at nearly 1800 and my mother in law with us. We figured okay, it's Big Bear, we can open the windows, it gets cool at night. We were put on the 2nd floor, because they explained the 3rd and 4th floor were hot because of the AC. It was not the AC that was the problem. Later in the evening around 2200, my mother in law had already fallen asleep, we went to shower and discovered the shower nozzle was either broken or not working correctly, and the party that was going on when we arrived was still raging on loudly, despite the hotel sign indicating that quiet hours already began. I called the front desk and the only thing they could offer was to change rooms, because their maintenance went home for the night. I declined since my mother in law was already sleeping.. They also informed me the party was supposed to last until midnight. How would changing rooms help - it would still be noisy. The party went on til 0100, and also stirring the whole night from the loud music and cars outside. The hotel refused any type of credit. No prior notice to the guests either about the loud party that went on past hours. Their customer service sucks. This room was $360 for one night. What a joke. Never again.
Stayed 1 night in Aug 2025

10/10 Excellent

Larissa

Stayed 1 night in Aug 2025

6/10 Okay

Sonia, FLAGSTAFF

Travelled with family
Liked: Cleanliness
When we arrived, we found out the whole Hotel’s air-conditioning system was out and would not be repaired till the morning. They did provide us with a Phan. It was difficult to get my mom in and out of the hotel as their ADA elevator was also broke and the only way to get to the other elevator was for her to walk down stairs. It was warm during the day because it was summer to the point of uncomfortable, but in the evening it was nice and cold with the windows open and the fan going so we went ahead and stayed as the room has been prepaid for. when I checked out, they did not charge my room to my bank for almost a month.
Stayed 2 nights in Jun 2025

2/10 Terrible

Todd

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
No hot water or ac
Stayed 1 night in Aug 2025

2/10 Terrible

Larry C

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend Cut Short

Stayed 2 nights in Aug 2025

6/10 Okay

Sandra

The property and room were up to the standard I was expecting. However the air conditioner was not functional. This is unacceptable for a hotel in the heat of the summer; especially a nicer hotel like this
Stayed 1 night in Aug 2025

4/10 Poor

Nathan

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Feels like a cheap motel. The staff we encountered was nice. But there’s no AC. Our room was at a constant 75 to 77 degrees. They recommend we “open a window” but we were on the ground floor leading into the open patio area so it’s not like we can leave that open that long. Especially not ideal when you have a toddler like we do.
Inside
Warning
Stayed 2 nights in Aug 2025

2/10 Terrible

Omar

The staff was helpful as much as they could be, but there was no AC which we were not informed of prior to our reservation. On the website it said there would be AC
Stayed 3 nights in Aug 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Steven

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Do not book!

Property is either in process of bankruptcy or ownership change. I heard 2 different stories. However, air conditioning system for entire hotel has beeb broken for 2 months and no repairs scheduled. The hot tub was also non functioning. No repairs are being made. If this is how Holiday Inn allows there brand to be represented, I'd never book at a Holiday Inn facility again. Staff, however, was great and relocated me to a room that was less than 80 degrees in the evening. I felt bad for the staff who were left on the front line to deal with unhappy customers by their management.
Stayed 4 nights in Jul 2025

6/10 Okay

Martin

AIR CONDITIONING NOT WORKING That was a horrible and terrible experiencing, especially in a very hot day and sleeping at at night with a 84 degrees. Never come back to this property.
Stayed 1 night in Aug 2025

2/10 Terrible

Thomas

Business traveller
Disliked: Amenities, property conditions & facilities
No air conditioning. Shower did not work. 88 degrees all night long. Staff unfriendly. Said no authority. Could not even provide a receipt. I will never rely on your service again. Nor holiday inn stays in the future. I’m really pissed off. And so is my wife.
Stayed 1 night in Aug 2025

2/10 Terrible

charleen

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Very poor experience

Stayed 2 nights in Aug 2025

4/10 Poor

Shaughn

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Chad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

2/10 Terrible

Thomas

Disliked: Amenities, property conditions & facilities
The first night the AC was out not working. They moved us to another room. The last night the power in the hotel went out. Not a pleasant stay. Would not stay there again
Stayed 3 nights in Aug 2025

4/10 Poor

eugenio

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is a very well located property, unfortunately, the AC was not working for the hole hotel, this was very uncomfortable, and to make it worse there was no hot water in the shower. Will not be booking here again.
Stayed 1 night in Aug 2025

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, it was okay. We booked this hotel for one night as part of a cross country trip, and upon arrival we were told that there was no air conditioning in the rooms. There was a big disclaimer letting you know before you check in, however, we had booked it months prior and had just driven 4 hours in a storm to get there, so what were we going to do at that point. I was hoping for some sort of credit, but nothing was offered and the woman at the front desk wasn’t very friendly or apologetic. We made do but we had to borrow a fan and sleep with the door to the balcony open, which wasn’t ideal. Most Holiday Inns have free breakfast, but there was just coffee, which was kind of disappointing. On the plus side, it was clean and convenient to town and there is plenty of parking.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

charla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fun stay

Stayed 3 nights in Jul 2025

4/10 Poor

Julie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
No airconditioning, the jacuzzi was cold everyday we tried to use it. They refused to provide an itemized billing invoice to me when I checked out. They said Expedial would provide. They have a pending charge of approximately $75.00 more than my reservation quote with Expedia. If the final charge is more I will be calling Expedia for a refund. Very disappointed this time at this Holiday Inn Resort
Stayed 3 nights in Jul 2025