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The Residence Bintan

5.0 star property
Upscale beachfront hotel with 2 restaurants

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Photo gallery for The Residence Bintan

Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers
2 restaurants, breakfast served
BBQ/picnic area
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Free airport shuttle
  • Gym

Explore the area

View in a map
Kampung Galang Batang, Gunung Kijang, Kijang. Kepulauan Riau. Indonesia, Bintan, Kijang, 29153
  • Place, Bandar Bentan Telani Ferry Terminal
  • Place, Trikora Beach
    ‪34 min drive‬
  • Place, Tanjung Pinang Ferry Terminal
    ‪42 min drive‬

Room options

View all photos for Villa, 1 Bedroom, Beachfront

Villa, 1 Bedroom, Beachfront

Villa, 1 Bedroom, Beachfront

8.8 out of 10
Excellent
(3 reviews)
  • 125 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Beachfront

Deluxe Villa, 1 Bedroom, Beachfront

Deluxe Villa, 1 Bedroom, Beachfront

10.0 out of 10
Exceptional
(5 reviews)
  • 135 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Villa, 1 Bedroom, Sea View

Premium bedding, minibar, in-room safe, desk

Deluxe Villa, 1 Bedroom, Sea View

8.0 out of 10
Very good
(1 review)
  • 131 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Bedroom, Terrace (Garden)

Premium bedding, minibar, in-room safe, desk

Room, 1 Bedroom, Terrace (Garden)

9.6 out of 10
Exceptional
(4 reviews)
  • 107 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront

Villa, 2 Bedrooms, Beachfront

  • 280 sq m
  • 2 bedrooms
  • Beach view
  • Sleeps 6
  • 1 King Bed and 1 Twin Bed

View all photos for Sea View Suite (Upper)

Flat-screen TV, toys

Sea View Suite (Upper)

9.8 out of 10
Exceptional
(11 reviews)
  • 111 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Garden Suite (Upper)

Premium bedding, minibar, in-room safe, desk

Garden Suite (Upper)

9.4 out of 10
Exceptional
(3 reviews)
  • 111 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the area

Bintan

Beachside getaway.At this Bintan hotel, you'll be within 20 miles (32 km) of Trikora Beach and 25 miles (40 km) of Tanjung Pinang Ferry Terminal.

What's nearby

  • Trikora Beach - 34 min drive - 29.3 km
  • Santa Maria Cave - 39 min drive - 31.9 km
  • Tanjung Pinang Ferry Terminal - 42 min drive - 37.1 km
  • Snake River Temple - 43 min drive - 37.1 km
  • Banyan Tree Temple - 44 min drive - 41.6 km

Restaurants

  • ‪Kedai Kopi Cahaya - ‬15 min drive
  • ‪The Dining Room - ‬7 min walk
  • ‪The Bintan Residence Poolbar - ‬7 min walk
  • ‪Rica Rica Indonesian Restaurant - ‬8 min walk
  • ‪Restoran Seafood Batu Licin - ‬20 min drive

About this property

The Residence Bintan

Upscale beachfront hotel with 2 restaurants
Simply walk outside to feel the sun on your face at the sand beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Residence Bintan like a complimentary children's club and an outdoor pool.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. This luxury hotel also offers a children's pool, a steam room, and a fitness center. Free self parking is available.

This 5-star Bintan hotel is smoke free.

  • 127 guestrooms or units
  • 2 levels
  • 2 dining venues
  • Meeting rooms
  • 484 sq ft of conference space
  • 45 sq m of conference space
  • Built in 2017
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
The Residence Bintan offers 127 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations have separate sitting areas and are furnished with single sofa beds. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

This Bintan hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Villa Isla (Private Pool)
One Of A Kind Resort at Trikora Beach
  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.3 out of 5, Excellent, 16 reviews
The price is CA $176
CA $213 total
includes taxes & fees
Nov 16 - Nov 17
One Of A Kind Resort at Trikora Beach

Property amenities

Family friendly

  • Arcade/game room
  • Baby toys
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room crib
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle on request
  • Area shuttle (surcharge) up to 25 km
  • Free ferry terminal shuttle
  • Shopping center shuttle (surcharge)
  • Free self parking on site

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Things to do

  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Boat and paddles
  • Boat tours
  • Bodyboard
  • Canoeing
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Library
  • Outdoor pool
  • Paddleboard
  • Playground
  • Snorkeling
  • Steam room
  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Single sofa bed

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via Shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property provides ferry terminal pickup service. Guests must contact the property at least 48 hours in advance of arrival to request pickup.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Residence Bintan

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 800000 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: IDR 1000000.0 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: IDR 800000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and JCB International. Cash is not accepted. 

We should mention

  • Pool access available from 9:00 AM to 6:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Residence Bintan Hotel
Residence Bintan
The Residence Bintan Hotel
The Residence Bintan Bintan
The Residence Bintan Hotel Bintan

The Residence Bintan Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 328 out of 458 reviews
Rating 8 - Good. 104 out of 458 reviews
Rating 6 - Okay. 15 out of 458 reviews
Rating 4 - Poor. 8 out of 458 reviews
Rating 2 - Terrible. 3 out of 458 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Dehui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked this place for our wedding anniversary. The communication from the staff were excellent and they've been checking out on our stay through whatsapp and communicating all the matters promptly. They also sent in a complimentary cake and room decorations during our anniversary. The service is great and food was good too.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandeep, St. Johns

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort
Stayed 3 nights in Jul 2025

10/10 Excellent

John, Los Angeles

Liked: Cleanliness, staff & service, property conditions & facilities
Very enjoyable stay, a place I would consider visiting again. Fantastic room (upper level ocean view single br). Good spa (great foot massage). Various activities, including walking the farm, off-site tours like the firefly tour wetook. Only disappointment was the Rica Rica dinner (food pretty good, room and service ok). Also, walks to outlying rooms not shaded, probably to protect views. Breakfasts were very good.
Stayed 2 nights in Jul 2025

10/10 Excellent

Pooja

Stayed 2 nights in Jun 2025

8/10 Good

Devendra

Liked: Cleanliness, amenities, property conditions & facilities
The food can be imprive
Stayed 2 nights in Jun 2025

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a beach view chalet, absolutely beautiful and a lot vely get away from everything stay. House keeping could be a bit hot hot and miss in that didn't refill toilet paper, tea, coffee etc, no hot water in shower, tv/internet dodgy at best But, in saying all that we adored our villa itself and would stay again simply for the bliss of no interruptions and natural beauty.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sangita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal getaway destination for a relaxing vacation. The accommodation and hotel grounds were beautiful and atmospheric. The staff were welcoming, friendly and attentive. The spa experience was luxurious and tranquil. Sumptuous breakfast buffet with a wealth of options. Overall it was an amazing stay!
Stayed 2 nights in Jun 2025

10/10 Excellent

y

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
friendly kindly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! The rooms and private outdoor spaces are so lovely! The restaurant food options were perfect. Every staff I crossed paths with was outgoing, polite and helpful. Super happy this was our unwinding spot after weeks of travel. Highly recommend!
Stayed 2 nights in Jun 2025

10/10 Excellent

Philip Wei Yuen

Liked: Cleanliness, staff & service
Amazing staff and food really is great . All cuisines are all done equally well. Rare that a hotel can produce such restaurant level food consistently across all cuisines
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Disappointing Stay – Poor Service and Multiple Iss

Despite repeated apologies, no concrete action was taken to resolve the many issues we faced: cockroach in the room, someone else’s luggage in our space, water leakage that soaked my belongings, a door that wouldn’t close properly, and a very basic breakfast—with an extra charge of 10 SGD for a glass of fresh orange juice. Guest feedback seems ignored, and no compensation was offered. Very disappointing experience.
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

10/10 Excellent

Feng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Huey Yenn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property offers ultimate privacy, i.e. it is far from everywhere else… it took us abt 70 mins from the jetty, but there are plenty of activities available on-site. Unfortunately during the few days we were there, all water activities were not available due to low-tide shoreline. So we spent our time cycling, table tennis, and mahjong! The compound was well maintained. Food wise, the Rica-rica restaurant offered very delicious beef rendang. Staffs were very friendly and helpful. Overall good experience, worth the price paid.
Stayed 2 nights in May 2025

10/10 Excellent

Shriram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort stay and property was very good. Disconnected from other places. Just because it was away and secluded. All the food items and drinks were overpriced. Felt like it was expensive than singapore
Stayed 3 nights in Apr 2025

10/10 Excellent

Tuck

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff was very accommodating and friendly, food was tasty, and the beach views were great. Lots of amenities that are easy to book and fairly priced. The sea view suite was beautiful, larger than it appeared in the photos, and the private pool and couch next to the window was perfect. The room provided mosquito coils, bottled water, an umbrella, and bikes to get around. Definitely wake up early at low tide to walk around the beach and see all the sea life!
Stayed 2 nights in May 2025

10/10 Excellent

Abhishek

Liked: Cleanliness, staff & service, property conditions & facilities
Love it!
Stayed 2 nights in Apr 2025

10/10 Excellent

S

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Charmaine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Though it is quite a journey from the ferry terminal and any other store, it was a great, quiet place to unwind and just enjoy a day reading, in the sun, or just exploring the facilities and amenities. Staff were warm and quick to attend to our needs. Bicycles were free to use, and buggies were just a call away to transport you anywhere within the resort. Honestly, my friend and I felt very pampered. Furthermore, there were numerous activities you can participate in provided by the resort. But I just enjoyed reading on the windy patio in my room and cycling in the mornings and evenings. ;) There also were a few little touches (free transport to and from the resort with cookies and water, welcome drinks, cool towels, farewell kuehs delivered to your room…) that really warmed the cockles of our hearts.
Stayed 2 nights in Apr 2025

8/10 Good

Tet Cheong

Stayed 2 nights in Mar 2025

6/10 Okay

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

KWOK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property surrounding environment is nature and tranquil, room is spacious and clean, with the helpful and courteous staffs, the resort stays are perfectly good and enjoyable, a place cannot miss in Bintan island.
Stayed 2 nights in Mar 2025

10/10 Excellent

Janne

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience as per usual. Wonderful staff who go the extra mile. Every day we have been wowed.
Stayed 5 nights in Feb 2025

10/10 Excellent

FU CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025