Ratings based on 954 Guest Reviews

Hear it directly from our travellers
4.3 out of 5
93% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
3 out of 5
by A traveller

Posted Jan. 27, 2024 on Hotels
The room was dated, broken toilet seat and taps were lose so moved when used
Comment from Hotel Management
Feb. 1, 2024 by Reservations, Hotel Management
Thank you for your review. Please contact Coombe Abbey Hotel directly to discuss any issues that you experienced during your stay with us.
5 out of 5
by A traveller

Posted Jan. 27, 2024 on Hotels
Comment from Hotel Management
Feb. 1, 2024 by Reservations, Hotel Management
Good Afternoon,Many thanks for your feedback.We are so happy you had a pleasant stay.We hope to see you again in the near future.
5 out of 5
by A traveller

Posted Jan. 21, 2024 on Expedia
Comment from Hotel Management
Jan. 23, 2024 by Jordan, Hotel Management
Good Afternoon,Thank you for taking the time to leave a rating.Kind Regards,Reservations
4 out of 5
by A traveller

Posted Jan. 18, 2024 on Expedia
Beautiful place and grounds
Comment from Hotel Management
Jan. 23, 2024 by jordan, Hotel Management
Good Afternoon,Many thanks for taking the time to leave a review and rate us a score.We hope to see you again in the near future.Kind Regards,Reservations
5 out of 5
by A traveller

Fantastic

Posted Jan. 15, 2024 on Hotels
Lovely hotel, traditional and impressive. Service and staff were excellent. Recommended
Comment from Hotel Management
Jan. 23, 2024 by Jordan, Hotel Management
Good Afternoon,Many thanks for taking the time to leave a review and for the impressive rating you gave us!We do hope to see you again in the near future.Kind Regards,JordanReservations
5 out of 5
by A traveller

Posted Jan. 1, 2024 on Hotels
Comment from Hotel Management
Jan. 23, 2024 by Jordan, Hotel Management
Good Afternoon,Many thanks for taking the time to leave us a rating.we hope to welcome you back here to the Hotel in the near future.Kind Regards,JordanReservations
5 out of 5
by A traveller

Posted Dec. 31, 2023 on Expedia
Comment from Hotel Management
Jan. 23, 2024 by Jordan, Hotel Management
Good Afternoon,Many thanks for taking the time to rate us.We do hope to see you again in the near future.Kind Regards,JordanReservations
5 out of 5
by A traveller

Beautiful place & surroundings

Posted Dec. 21, 2023 on Hotels
Beautiful place & surroundings. The Abbey is very characterful & well kept. Food was very nice but had to wait 45 mins for it & was only lukewarm when it arrived. Room was large, clean & in keeping with the period of the property. Highly recommended.
Comment from Hotel Management
Dec. 27, 2023 by Jordan, Hotel Management
Good Morning,Many thanks for your review and feedback.We are sorry you had to wait some time for your food to arrive and that it was not hot, we will cascade this feedback to the relevant team.We do hope to welcome you back to the Hotel in the near future.Kind Regards,JordanReservations
5 out of 5
by A traveller

Room 138

Posted Dec. 11, 2023 on Hotels
Cobwebs aplenty.mould above door in bathroom ..dust behind doors and on higher up surfaces. Curtains hanging from rails .bed light bulb gone / not working, and desk socket dodgey/ lose. Room was quite dark despite 2 large winfows . Room 138
Comment from Hotel Management
Dec. 27, 2023 by Jordan, Hotel Management
Good Morning,Many thank s for your review and Feedback.We are very sorry to hear all this, we have passed this feedback on to the relevant teams.We really hope this doesn't deter you from any future visits.Kind Regards,Reservations
5 out of 5
by A traveller

Posted Dec. 4, 2023 on Expedia
This was a birthday present stay wonderful history to this building, food excellent very romantic, I would recommend definitely As a treat, staff where very helpful
Comment from Hotel Management
Dec. 5, 2023 by Jordan, Hotel Management
Good Morning,Many thanks for your thoughts and feedback.We are so happy you had a pleasant stay.We hope to see you again in the near future.Kind Regards,JordanReservations