Ratings based on 935 Guest Reviews
Hear it directly from our travellers
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Feb. 18, 2024 on Expedia
Left teddy and comfort item of daughters in room that she takes to bed.
Hotel adament that they werent there. When i know they wer most definitely left in the bed.
Area not the best, looks like some improvements are being made.
Comment from Hotel Management
Feb. 21, 2024 by HOM, Hotel Management
Ceryn, thanks for taking the time to leave a review. Please drop us a message so we can discuss this. All the best, Ruth - Hotel Operations Manager.
by A traveller
Posted Feb. 16, 2024 on Expedia
Everything great. outside the hotel had a lot of paper waste from the nearby food outlets
Comment from Hotel Management
Feb. 21, 2024 by HOM, Hotel Management
Wow, 5-stars! Thanks so much, Geoffrey. We appreciate the feedback and All the best, Ruth - Hotel Operations Manager.
by A traveller
Posted Feb. 16, 2024 on Hotels
Comment from Hotel Management
Feb. 21, 2024 by HOM, Hotel Management
Rhys, thanks for the amazing rating. We hope to welcome you back and All the best, Ruth - Hotel Operations Manager.
by A traveller
Great Staff & Hotel
Posted Feb. 13, 2024 on HotelsThe staff where super friendly and helpful, and we could not recommend this hotel enough. The rooms where very clean, comfortable and quiet. Next to the tram stop or just a quick uber ride into the city centre, great location
Comment from Hotel Management
Feb. 14, 2024 by HOM, Hotel Management
Thanks for the 10/10 rating, Luke. We're glad you felt the team were friendly and helpful. That's what we like to hear! Our housekeeping team works hard to make sure guests have a clean and comfortable stay. We hope to welcome you back and All the best, Ruth - Hotel Operations Manager.
by A traveller
Posted Feb. 12, 2024 on Hotels
Comment from Hotel Management
Feb. 14, 2024 by HOM, Hotel Management
Thanks for the perfect rating, Faraz. We hope to see you again and All the best, Ruth - Hotel Operations Manager.
by A traveller
Posted Feb. 9, 2024 on Expedia
The air on didn’t work room was too hot breakfast wasn’t great
Comment from Hotel Management
Feb. 14, 2024 by HOM, Hotel Management
Hi Kirsty, thanks for the rating. Please know that our team are available 24/7 to help with any issues that might happen during your stay. All the best, Ruth - Hotel Operations Manager.
by A traveller
Posted Feb. 7, 2024 on Hotels
Comment from Hotel Management
Feb. 9, 2024 by HOM, Hotel Management
Hi Pippa, thanks for the amazing rating. We hope to welcome you back and All the best, Ruth - Hotel Operations Manager.
by A traveller
Posted Feb. 1, 2024 on Expedia
Comment from Hotel Management
Feb. 2, 2024 by HOM, Hotel Management
Hi leah, thanks for the amazing rating. We hope to welcome you back and All the best, Ruth - Hotel Operations Manager.
by A traveller
Posted Jan. 28, 2024 on Hotels
Expensive parking 10 min walk away.
Good breakfast.
One of our two rooms was very very warm and air conditioning not worked.
Generally good stay we would go bk
Comment from Hotel Management
Jan. 29, 2024 by HOM, Hotel Management
Hi Hannah, thanks for the rating. We're happy to see you enjoyed the inclusive breakfast. We hope to see you again and All the best, Ruth - Hotel Operations Manager.
by A traveller
Posted Jan. 23, 2024 on Expedia
As a lady travelling alone for work (30s), I did not feel safe walking from the city centre to the hotel (15min walk) in the dark after work around 6pm. I went to the fuel starion about 50m up the street for a bittle of water to take back to the room around 6-6.30pm too and the door to the garage shop was locked. Says it all. Would not return even though the hotel room itself was nice and modern and clean, comfy bed, the corridors were awful, maze like to my room ans felt like going to the toilet in a Wetherspoons.
Comment from Hotel Management
Jan. 23, 2024 by HOM, Hotel Management
Natalie, thanks for taking the time to review our hotel! Please drop us a message so we can discuss this. All the best, Ruth - Hotel Operations Manager.
