Note fondée sur 438 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,8 Propreté de la chambre
4,0 Service et personnel
3,8 Confort de la chambre
3,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 févr. 2024 sur Expedia
Good morning,
our stay at this hotel was not what we wanted.
When we arrived we found that the room reserved for us was on the second floor. As my wife has a knee injury we asked for a room on the first floor. This was refused to us on the pretext that the room had been reserved by Expedia and that the hotel's reservation system did not allow it. The clerk at the front desk was stubborn and did not want to accommodate our request. We wasted half an hour discussing the situation and the clerk remained closed at our request. It wasn't pleasant.
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Quality Inn , Gestion de l’hôtel
We’re so sorry to hear about your unfortunate experience with our staff. We have shared your feedback with our team in order to improve in these areas.
par un voyageur
Publié le 17 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
18 mars 2024 par Quality Inn , Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 14 mars 2024 sur Expedia
Great location
Commentaires de Gestion de l’hôtel
18 mars 2024 par Quality Inn , Gestion de l’hôtel
Thank you for taking the time out of your day to do a review.
par un voyageur
Publié le 10 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
12 mars 2024 par Quality Inn , Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 9 mars 2024 sur Hotels
The staff was very friendly and accommodating, but my complaint was the floors weren't all that clean. Overall, I enjoyed my visit.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Quality Inn , Gestion de l’hôtel
Thank you for taking the time to write a review and for bringing these concerns to our attention. I shared Your feedback with our team.
par un voyageur
Publié le 9 mars 2024 sur Hotels
This was ok (barely) for a one night layover. The sheets was not changed, water leaked into the room from the rain and the towels was dirty.. service was excellent.
Commentaires de Gestion de l’hôtel
12 mars 2024 par Quality Inn , Gestion de l’hôtel
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.
par un voyageur
Publié le 8 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
12 mars 2024 par Quality Inn, Gestion de l’hôtel
Thank you for taking the time to write a review.
par un voyageur
Publié le 6 mars 2024 sur Hotels
Commentaires de Gestion de l’hôtel
6 mars 2024 par Quality Inn , Gestion de l’hôtel
Thank You for your review.
par un voyageur
Publié le 2 mars 2024 sur Hotels
Staff was amazing and so friendly. Breakfast was great. However the bedding was stained and floors was dirty.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Quality Inn , Gestion de l’hôtel
Thank you for your review.
par un voyageur
Publié le 2 mars 2024 sur Expedia
The entire reason I selected this facility was location and that it had adjoining rooms at a reasonable price. When I arrived you could not open the adjoining rooms, the door is broken and locked shut. The property manager was notified and he even tried to fix it but was unable.
Commentaires de Gestion de l’hôtel
4 mars 2024 par Quality Inn , Gestion de l’hôtel
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team.
