Note fondée sur 356 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,8 Propreté de la chambre
4,7 Service et personnel
4,7 Confort de la chambre
4,8 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 27 mai 2024
Staff very accommodating and welcoming...
Commentaires de Gestion de l’hôtel
27 mai 2024 par Dion, Gestion de l’hôtel
Dear Al,On behalf of the entire hotel team, I want to thank you for sharing about your experience in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 16 mars 2024 sur Hotels
Far enough of the Interstate that you don’t hear traffic. Yet two turns and you’re there
Commentaires de Gestion de l’hôtel
16 mars 2024 par Dion, Gestion de l’hôtel
Dear Pat,On behalf of the entire hotel team, I want to thank you for sharing about your experience in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 6 mars 2024 sur Hotels
Very nice and comfortable.
Commentaires de Gestion de l’hôtel
6 mars 2024 par Dion, Gestion de l’hôtel
Dear Diane,On behalf of the entire hotel team, I want to thank you for sharing about your experience in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 6 mars 2024 sur Expedia
None
Commentaires de Gestion de l’hôtel
7 mars 2024 par Dion, Gestion de l’hôtel
Dear Shanta,On behalf of the entire hotel team, I want to thank you for sharing about your experience in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 mars 2024 par Dion, Gestion de l’hôtel
Dear Karen,On behalf of the entire hotel team, I want to thank you for sharing about your experience in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
Publié le 4 mars 2024 sur Expedia
Commentaires de Gestion de l’hôtel
5 mars 2024 par Dion, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the front desk leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
par un voyageur
Publié le 4 mars 2024 sur Hotels
I truly loved this hotel and I need a little time to just take care of myself and it was extremely comfortable really nice but I was charged $150 after I left two times. And the room was already prepaid for before I even got there. I was told that there were towels missing which I don't see how that could account for $150 even if it was true. But I actually gave them to the housekeeper on my way out. So I'm calling tomorrow to speak with the manager and hopefully get those reimbursed back to my account
Commentaires de Gestion de l’hôtel
4 mars 2024 par Dion, Gestion de l’hôtel
Dear Guest,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the housekeeping leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.
par un voyageur de SYCAMORE
Publié le 25 févr. 2024 sur Expedia
Fan running all night was annoying
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Dion, Gestion de l’hôtel
Dear Brenda,Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the Maintenance leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.We hope to welcome you again soon.
par un voyageur
Concert stay
Publié le 25 févr. 2024 sur HotelsOur stay was exceptional from check in to us needing extra towels. Front desk and housekeeping were courteous. We have already decided that this will be our spot whenever we visit Bham in the future.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par Dion, Gestion de l’hôtel
Dear Mollie,On behalf of the entire hotel team, I want to thank you for sharing about your experience in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
par un voyageur
1st visit
Publié le 18 févr. 2024 sur HotelsIt was a solo trip to just get a breather for 1 night. Very nice and beautiful hotel. Only downfall is when people left their room, the doors slammed so hard clearly wakes you up. Then housekeeping was throwing everything around while cleaning up that morning, no respect to the ones who may still be there because check out isn’t until 11am. Overall, I would book again due to friendliness and all restaurants around the hotel.
Commentaires de Gestion de l’hôtel
18 févr. 2024 par Dion, Gestion de l’hôtel
Dear Anonymous,On behalf of the entire hotel team, I want to thank you for sharing about your experience in our hotel.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the housekeeping leadership team.We hope to welcome you again soon.
