Note fondée sur 97 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
3,4 Propreté de la chambre
4,1 Service et personnel
3,5 Confort de la chambre
3,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Great they let us store our luggage there until the room was ready as we arrived very early.
Rooms were ok could do with a reoaint as walls were dirty and stained.
Was cold when we first went in to the room but after we had been out was warm with heating been on for acfew hours
Commentaires de Gestion de l’hôtel
26 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Mark Thank you for taking the time to write a review.We hope to welcome you back soon to see the work we are doing around the hotel.Kind Regards
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 févr. 2024 par General Manager, Gestion de l’hôtel
Thank you for the review.We look forward to welcome you back again soon.Kind Regards
par un voyageur
Publié le 11 févr. 2024 sur Expedia
Second time staying on our annual trip, completely different from last year! Room fine on first arrival but the following day the electric broke in numerous rooms, this meant we had to pack up and move room (no goodwill of any kind).
New room was cold, damp and just awful wouldn't put my worst enemy in there. There are cracks in the wall which could be easily forced through, cracks in the ceiling which had been ''filled''
Staff were great and couldn't fault the breakfast!
All in all we won't be rushing back
Commentaires de Gestion de l’hôtel
26 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Kieran.I'm sorry to see this happened to you on your stay but unfortunately things happen sometimes that are out of our hands. I am happy to see the staff acted fast to try make your stay less affected by this. We are in the progress of decorating and refurbing areas of the hotel.We hope you will visit us again to see the work we are doing.Best Regards
par un voyageur
Great trip
Publié le 7 févr. 2024 sur HotelsGreat convenient stay, close to tram stop, 5 minutes to Blackpool, 30 to Fleetwood.
Hotel bathroom and pool is modern. Room is typical Blackpool B&B but very clean and comfy
Commentaires de Gestion de l’hôtel
26 févr. 2024 par General Manager, Gestion de l’hôtel
Dear HarrisonThank you for taking the time to write a review.Kind Regards
par un voyageur
Lovely hotel - will go again
Publié le 2 févr. 2024 sur Hotels2 night stay for an event in the town, room was clean and comfortable, the staff couldn't have been more friendly or helpful. They even let me off when I overslept so was a little late checking out! Only minor issue was that I was woken up early the first morning by the quiet conversation of the people in the room below as I could hear every word.
Commentaires de Gestion de l’hôtel
26 févr. 2024 par General Manager, Gestion de l’hôtel
Good Afternoon Thank you for taking the time to write a review. I am so happy to see you had a good stay with us and hope to welcome you back again soon.
par un voyageur
Publié le 28 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
26 févr. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to write a review.
par un voyageur
Publié le 21 janv. 2024 sur Expedia
Average stay for Blackpool,not the best property but the Staff were excellent.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Simon,Thank you for taking the time to write a review. We hope to welcoming you back again soon. Kind Regards
par un voyageur
Publié le 13 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
26 févr. 2024 par General Manager, Gestion de l’hôtel
Thank you for taking the time to write a review.
par un voyageur
Publié le 10 janv. 2024 sur Expedia
The best thing is the very friendly amazing staff
Commentaires de Gestion de l’hôtel
27 févr. 2024 par General Manager, Gestion de l’hôtel
Dear Darren,Thank you for the review, I will pass this onto my team.Kind regards
par un voyageur
Publié le 4 janv. 2024 sur Expedia
Property was dirty wet floors unable to use swimming pools
