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Hotel Lois Veracruz

3.5 star property
Family-friendly 3.5-star hotel near Veracruz Aquarium

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Photo gallery for Hotel Lois Veracruz

Terrace/patio
Front of property
Standard Double Room
Reception
Luxury Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Pool
  • Breakfast available
  • Gym
  • Room service

Explore the area

View in a map
Calz. Ruiz #10 Cortinez, Fracci. Costa Verde, Boca del Río, VER, 94294
  • Plaza Mocambo Veracruz
    ‪18 min walk‬
  • Plaza Las Americas Shopping Mall
    ‪4 min drive‬
  • World Trade Center Veracruz
    ‪5 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.8 out of 10
Excellent
(11 reviews)
  • 26 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 30 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

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About the area

Boca del Río

Seaside stay .Within 3 miles (5 km) of this hotel, you'll find Veracruz Aquarium and Veracruz Harbour. Museo Agustín Lara and Playa Marti are also within half a mile (1 km).

What's nearby

  • University of Veracruz - 12 min walk - 1.0 km
  • Plaza Mocambo Veracruz - 18 min walk - 1.6 km
  • Plaza Las Americas Shopping Mall - 4 min drive - 3.7 km
  • World Trade Center Veracruz - 5 min drive - 4.1 km
  • Mocambo Beach - 6 min drive - 5.2 km

Getting around

  • Veracruz Central Station - 14 min drive
  • General Heriberto Jara Intl. Airport (VER) - 26 min drive

Restaurants

  • ‪Mr. Pampas Veracruz - ‬2 min walk
  • ‪Corazón De Amaranto - ‬2 min walk
  • ‪Los Mandiles - ‬3 min walk
  • ‪Hotel Lois - ‬1 min walk
  • ‪La Parrilla Veracruzana - ‬3 min walk

About this property

Hotel Lois Veracruz

Family-friendly 3.5-star hotel near Veracruz Aquarium
Hotel Lois Veracruz offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 65 square feet (6 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and a picnic area are also featured at the family-friendly Hotel Lois Veracruz. Valet parking is free.

Smoking is allowed in designated areas at this 3.5-star Boca del Río hotel.

  • 120 guestrooms or units
  • 8 levels
  • 65 sq ft of conference space
  • 6 sq m of conference space
  • Deli
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Outdoor picnic space
  • Beauty salon
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Lois Veracruz offers 120 air-conditioned accommodations with safes and complimentary toiletries. Beds feature down comforters and premium bedding. Digital television is provided. Bathrooms include showers with rainfall showerheads and hydromassage showerheads.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Crib (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free valet parking on site
  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 8:00 AM to noon for a fee: MXN 240 for adults and MXN 150 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Low-height counter and sink
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch TV with digital channels

Bedroom

  • Crib (surcharge)
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Lois Veracruz

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 250.0 per night.
  • Cribs (infant beds) are available for MXN 250.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 240 for adults and MXN 150 for children
  • Crib (infant bed) fee: MXN 250.0 per night
  • Rollaway bed fee: MXN 250.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Lois
Lois Boca del Rio
Lois Hotel
Lois Hotel Boca del Rio
Hotel Lois Veracruz
Lois Veracruz
Hotel Lois Veracruz/Boca Del Rio, Mexico
Lois Hotel Veracruz
Hotel Lois Veracruz Hotel
Hotel Lois Veracruz Boca del Río
Hotel Lois Veracruz Hotel Boca del Río

Hotel Lois Veracruz Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 331 out of 1000 reviews
Rating 8 - Good. 358 out of 1000 reviews
Rating 6 - Okay. 194 out of 1000 reviews
Rating 4 - Poor. 78 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Anareina

Stayed 1 night in May 2025

2/10 Terrible

Anareina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They cancel my reservation and the hotel was full and I need my money back they told me that Expedia never send the money to them
Stayed 1 night in May 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

8/10 Good

Arturo

Stayed 1 night in Feb 2025

4/10 Poor

Javier

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

No lo recomiendo tanto

El hotel no estaba tan malo, pero ya está muy viejo. Es mejor optar por algo más moderno
Stayed 1 night in Dec 2024

4/10 Poor

Anareina

Travelled with family
Disliked: Property conditions & facilities
Cold water
Stayed 1 night in Dec 2024

8/10 Good

Benito, Dallas

Liked: Property conditions & facilities
Great customer attention and service!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Irma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool , i just wished the big pool wasn't that deep.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose Angel Gonzales

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view to the ocean!!! Its amazing
Stayed 2 nights in Jul 2024

10/10 Excellent

Martha

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Ruben, Vista

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Had 4 rooms and 3 of them had roaches!
Stayed 2 nights in Dec 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Old bath towels. Anything else good. Is it good
Stayed 2 nights in Nov 2023

2/10 Terrible

Jose Maria Cecena

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The photos they put on the platform do not match what they actually give.
Stayed 2 nights in Nov 2023

4/10 Poor

Arturo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location, but bad smell in hotel rooms.

Stayed 3 nights in Oct 2023

4/10 Poor

Arleen

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad

Smell really bad.bathroom really old , Clorox smell, and sewer smell too. Not enough blankets, no iron in the room, not enough towels.several other people changing room because of the smell. Wouldn’t stay again.
Stayed 1 night in Sep 2023

8/10 Good

Jesus

Liked: Cleanliness, staff & service

Pricey but basic

The hotel is in a great location, but honestly it needs renovating. It is a good basic hotel to stay at, but a bit pricey for what you get.
Stayed 1 night in Mar 2023

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Stayed 1 night in Jan 2023

6/10 Okay

Enrique

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The cleaning on the room was so bad the bed Terrible,
Stayed 2 nights in Aug 2022

6/10 Okay

Susana

Travelled with family and small children
Disliked: Property conditions & facilities
Room was clean it was ok everything looks very old, towels provided at the pool and in the room are super old. The pool and the view are ok
Stayed 1 night in Jun 2022

10/10 Excellent

Gretchen, Indianapolis Indiana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great location the people that work the bar were so friendly and helped so much a few problems here and there but they were attended to promptly! Very close to the sea!
Stayed 4 nights in Oct 2020

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2020