Ratings based on 938 Guest Reviews
Hear it directly from our travellers
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
by A traveller
Posted Mar. 2, 2024 on Expedia
Comment from Hotel Management
Mar. 5, 2024 by Gerente General, Hotel Management
Estimado Sr. Spencer,Gracias por su puntuación. Nos complace saber que su reciente estadía en el Hotel Sonesta Bogotá excedió sus expectativas. Le deseamos un pronto retorno a esta, su casa. Cordialmente,Alejandra OrozcoGerente General
by A traveller
Posted Feb. 21, 2024 on Expedia
We had a problem with breakfast costs, we had 5 guests but only 3 had breakfast and the hotel charged us 5, the hotel did not give a solution
Comment from Hotel Management
Feb. 24, 2024 by Sonesta, Hotel Management
Good afternoon, we are very sorry for the confusion. Breakfast is included in the room, so we don't charge anything extra
by A traveller from MIAMI
Posted Feb. 16, 2024 on Expedia
Staff friendly and respectful very courteous
Comment from Hotel Management
Mar. 5, 2024 by General Manager, Hotel Management
Dear guest, Thank you very much for your comments and the score awarded. We will be waiting for you in the next opportunity. Sincerely,Alejandra OrozcoGeneral Manager
by A traveller
Posted Feb. 9, 2024 on Expedia
This property is amazing. I went to Bogota to study for my comprehensive exams for my doctorate with a friend. They let us use their conference room and even bought in a whiteboard. The staff is amazing as well. Great location, room, and breakfast. One of the best hotels I have stayed and will be coming back!
Comment from Hotel Management
Mar. 5, 2024 by General Manager, Hotel Management
Dear guest,We appreciate the time you took to share with us the valuable rating about your experience during your last visit to our hotel, we are pleased to know that we met your expectations. We hope to welcome you again on a future visit to the city of Bogotá. Sincerely,Alejandra OrozcoGeneral Manager
by A traveller
Posted Feb. 7, 2024 on Expedia
Comment from Hotel Management
Mar. 5, 2024 by Gerente General, Hotel Management
Estimado Sr. Amilkar,Gracias por su puntuación. Nos complace saber que su reciente estadía en el Hotel Sonesta Bogotá excedió sus expectativas. Le deseamos un pronto retorno a esta, su casa. Cordialmente,Alejandra OrozcoGerente General
by A traveller
Great Place
Posted Feb. 6, 2024 on HotelsGreat place, great service, close to everithing.
Comment from Hotel Management
Mar. 5, 2024 by General Manager, Hotel Management
Dear Guest,On behalf of Sonesta Bogota Hotel, we hope you have had a pleasant experience during your latest stay in our facilities. We are welcoming again next time you visit the city 2.600 meters closer to the stars.Sincerely,Alejandra OrozcoGeneral Manager
by A traveller from ORLANDO
Posted Jan. 26, 2024 on Expedia
Comment from Hotel Management
Feb. 1, 2024 by Gerente General, Hotel Management
Estimado Sr. Andre,Gracias por su puntuación. Nos complace saber que su reciente estadía en el Hotel Sonesta Bogotá excedió sus expectativas. Le deseamos un pronto retorno a esta, su casa. Cordialmente,Alejandra OrozcoGerente General
by A traveller
Posted Jan. 23, 2024 on Expedia
The property was very well maintained and the service was exceptional. The breakfast was delicious with a wide assortment of foods to choose from and the fruit offerings were amazing.
Comment from Hotel Management
Feb. 1, 2024 by General Manager, Hotel Management
Dear Guest,On behalf of Sonesta Bogota Hotel, we hope you have had a pleasant experience during your latest stay in our facilities. We are welcoming again next time you visit the city 2.600 meters closer to the stars.Sincerely,Alejandra OrozcoGeneral Manager
by A traveller
Posted Jan. 21, 2024 on Expedia
Wonderful place, comfy beds, very clean, amazing breakfast
Comment from Hotel Management
Feb. 1, 2024 by General Manager, Hotel Management
Dear guest, Thank you very much for your comments and the score awarded. We will be waiting for you in the next opportunity. Sincerely,Alejandra OrozcoGeneral Manager
by A traveller
Posted Jan. 18, 2024 on Expedia
A este hotel le doy un 10/10, la habitaciones son cómodas, limpias, el servicio es EXCELENTE, el personal es super amable y dispuesto a ayudar. El desayuno tiene variedad y todo muy rico
Comment from Hotel Management
Feb. 1, 2024 by Gerente General, Hotel Management
Estimada Sra. Catalina,Muchas gracias por sus buenos comentarios, todo el equipo del Hotel Sonesta Bogotá le estará esperando en una próxima oportunidad. Cordialmente,Alejandra OrozcoGerente General
