Ratings based on 943 Guest Reviews

Hear it directly from our travellers
4.4 out of 5
89% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travellers
5 out of 5
by A traveller

Posted Feb. 25, 2024 on Hotels
It was great. Clean and modern. Nothing wrong
Comment from Hotel Management
Feb. 26, 2024 by ms, Hotel Management
Thank you for staying with us. We appreciate your feedback
4 out of 5
by A traveller

Posted Feb. 21, 2024 on Expedia
Comment from Hotel Management
Mar. 21, 2024 by ms, Hotel Management
Thank you for staying with us. We appreciate your feedback!
4 out of 5
by A traveller

Posted Feb. 20, 2024 on Hotels
Comment from Hotel Management
Feb. 25, 2024 by ms, Hotel Management
Thank you for staying with us. We appreciate your feedback.
3 out of 5
by A traveller

Posted Feb. 5, 2024 on Expedia
Comment from Hotel Management
Feb. 6, 2024 by Shea, Hotel Management
Dear John, Thank you for taking the time to review us! We are glad to hear you enjoyed your stay here with us and we hope that you will give us another chance in the near future! Sincerely, Fairfield Inn & Suites Boston Cambridge
5 out of 5
by A traveller

Posted Jan. 26, 2024 on Expedia
Close to MIT
Comment from Hotel Management
Feb. 6, 2024 by Shea , Hotel Management
Dear Gwen, Thank you for taking the time to review us! We are so pleased to hear you were satisfied with your stay and our location close to MIT met your needs! We hope that you will visit us again soon!
5 out of 5
by A traveller

Posted Jan. 22, 2024 on Expedia
A nice hotel, clean and good location. This was my second time staying there and I’ll likely stay again in the future.
Comment from Hotel Management
Feb. 6, 2024 by Shea, Hotel Management
Dear Leah, Thank you for taking the time to review us! We are glad to hear you enjoyed our nice hotel and our location satisfied you! We hope that you will stay here again in the near future. Sincerely, Fairfield Inn & Suites Boston Cambridge
5 out of 5
by A traveller

Posted Jan. 21, 2024 on Expedia
What i like: consistent Marriott standards of quality What i did not like: the $40 parking fee for on site parking. The level 2 charger for EV is nice, but there is only one!!!!
Comment from Hotel Management
Feb. 6, 2024 by Shea, Hotel Management
Dear Hung, Thank you for reviewing us! We are so pleased to hear you enjoyed your stay with us and our EV chargers met your needs! We look forward to seeing you again in the near future! Sincerely, Fairfield Inn & Suites Boston Cambridge
5 out of 5
by A traveller

Posted Jan. 21, 2024 on Hotels
Comment from Hotel Management
Feb. 6, 2024 by Shea, Hotel Management
Dear Guest, Thank you for taking the time to share your review with us! We are glad to hear your expectations satisfied you as we look forward to seeing you again in the near future! Sincerely, Fairfield Inn & Suites Boston Cambridge
4 out of 5
by A traveller

Nice Hotel in Nice Location

Posted Jan. 20, 2024 on Hotels
Great hotel in a great location! 5 minute walk to the Green Line. Several restaurants within walking distance. Highly recommend Sweet Touch Cafe for breakfast. The hotel is easy to get to, very clean and comfortable. The beds were amazing! The only negative is that the Green Line is right next to the hotel, so you will hear the trains loud and clear. We bought earplugs for sleep and all was okay. It would be nice if the hotel listed on its website, it's proximity to the Green Line and that you will hear the trains. Additionally, the hotel should let their customers know ahead of time if their booked room is on the same side of the hotel that the Green Line is located. Other than the loud trains going by, this hotel is a wonderful place to stay. Will definitely stay here again!
Comment from Hotel Management
Feb. 7, 2024 by Tommie, Hotel Management
Thank you Traci,Please accept my apology for my team not informing you of the train or offering you some complimentary ear plugs and a sleeping mask to help with relaxing and shutting out the train noise.I can assure you on your next stay, we will offer different options to meet you expectation.Please allow me to be your point of contact.Thank you and have a wonderful day,
3 out of 5
by A traveller

Posted Jan. 15, 2024 on Expedia
For Boston, the property was reasonably priced. The decor was really nice and the environment was also really nice. The breakfast was delicious. The staff was very friendly. It was conveniently located. Parking was good. The only complaint I had was that the beds were very uncomfortable and I wished I would’ve brought my own pillow. That along with the sound of the train made for a very difficult night of sleep.
Comment from Hotel Management
Jan. 20, 2024 by Tommie, Hotel Management
Hello Michael,Thank you share feedback on your recent stay. I have shared your comments about the pillows, we will address this issue with the manager and the company we purchase our pillows from.Thank you again and have a wonderful day.