Note fondée sur 1 750 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,3 Propreté de la chambre
4,2 Service et personnel
4,2 Confort de la chambre
4,0 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 26 janv. 2024 sur Expedia
Room was dirty and loud due to location near the highway
Commentaires de Gestion de l’hôtel
14 févr. 2024 par Front Desk, Gestion de l’hôtel
We apologize for the inconvenience with the room cleanliness and noise from the highway. Thank you for bringing it to our attention. We'll work on addressing these issues promptly. If you have any additional details or if there's anything else we can do to assist, please let us know.
par un voyageur
Publié le 9 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Siri, Gestion de l’hôtel
Hello Even,Thank you for the positive feedback! We're delighted you had a great experience. Looking forward to hosting you again soon!
par un voyageur
Publié le 9 janv. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Abhi, Gestion de l’hôtel
Thank you for sharing your positive feedback! We're delighted to know that your stay at our hotel was enjoyable. Providing exceptional experiences for our guests is our priority.
par un voyageur
Publié le 1 janv. 2024 sur Expedia
Bon rapport qualite prix
Commentaires de Gestion de l’hôtel
6 janv. 2024 par Front Desk, Gestion de l’hôtel
Thank you Charles for your review, we hope to see you again soon
par un voyageur
Publié le 5 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Front Desk, Gestion de l’hôtel
Thank you for your review! We appreciate your feedback. If there's anything specific we can improve to make your next stay even better, please let us know. We look forward to welcoming you again.
par un voyageur
Publié le 28 nov. 2023 sur Expedia
I recently stayed at a hotel with several notable features and a few areas for improvement. The location of the hotel was convenient, and I appreciated the ample parking right next to the building. The staff was welcoming and helpful with various details, which made my stay pleasant.
However, I encountered some issues. The public transport options in this area were quite limited, necessitating the use of a car for most travel. Additionally, the hotel's proximity to the highway meant that the noise levels in the rooms were quite high. While the hotel provided noise-cancelling devices to help mitigate this, I found them to be a mixed blessing. These devices, intended to mask room noise with background sound, were unfortunately non-adjustable and created a constant, somewhat unpleasant noise. This, combined with the traffic noise, did not contribute to a peaceful sleeping environment. On a positive note, I didn’t experience any disturbances from neighboring rooms on the 11th floor, which was a relief.
The morning buffet, while convenient, was somewhat limited and felt overpriced considering the variety offered. On the brighter side, the hotel’s restaurant was a lovely experience. It boasted a great ambiance and was staffed by welcoming personnel.
Overall, while there were aspects of my stay that I enjoyed, there are certainly areas where the hotel could improve, especially in terms of noise management and value for money in their dining options.
Commentaires de Gestion de l’hôtel
4 déc. 2023 par Alex, Gestion de l’hôtel
Hi, glad to hear the positives. Sorry about the inconvenience, we are working on improvements in those areas. Thank you for the feedback, hope to see you again!
par un voyageur
Publié le 19 nov. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
6 févr. 2024 par Front Desk , Gestion de l’hôtel
We appreciate your feedback and we apologize that you experience was not up to our standards. We will be sure to work on improving the guest experience the best we can. If you fin yourself in the area again we hope you will choose to book with us again.
par un voyageur
Publié le 14 oct. 2023 sur Expedia
Le stationnement est en rénovation et l'apparence et la solidité semble a desiré. L'autoroute passe sous la chambre.
Commentaires de Gestion de l’hôtel
15 oct. 2023 par Cienne, Gestion de l’hôtel
We are sorry about your experience with the noise, we know it is every guests right to a good night's rest and we are sorry we could not provide that for you. I will pass on you feedback to the management team. We hope that we can give you a better experience next time if you choose to book with us.
par un voyageur
Publié le 14 oct. 2023 sur Expedia
It is noisy
Commentaires de Gestion de l’hôtel
15 oct. 2023 par front desk , Gestion de l’hôtel
thank you Josee for your review, we hope to see you again soon
par un voyageur
Publié le 13 oct. 2023 sur Expedia
Très propre
Commentaires de Gestion de l’hôtel
15 oct. 2023 par Front Desk, Gestion de l’hôtel
Thank you so much for your positive feedback. We are delighted to hear that you had a great experience with us. Our team works hard to provide the best service possible, and your kind words are truly appreciated. We look forward to welcoming you back in the future
