Note fondée sur 566 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,5 Propreté de la chambre
4,4 Service et personnel
4,5 Confort de la chambre
4,2 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 25 févr. 2024 sur Expedia
The rooms are very modern, and apparently the hotel is known for being haunted! I can see how people think that...I had a great time at the bar when a local band was performing. Surrounding area is lovely, hoping this place can someday be fully restored to its historic glory. In the meantime, good spot for a drive through the Santa Cruz mountains.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Brookdale Lodge Management, Gestion de l’hôtel
Dear Heather,Thank you for your positive review! We're glad you appreciated the modernity of our rooms and the lively atmosphere at our bar during the local band performance. Our historic charm and rumored hauntings add to the unique experience we offer. We share your hope for full restoration to our historic glory, and we're continually working towards that goal. The surrounding area's beauty complements our hotel well, making it an ideal spot for exploring the Santa Cruz mountains. We appreciate your visit and look forward to welcoming you back as we continue to strive for excellence and restoration.Best Regards,Brookdale Lodge Management
par un voyageur
Publié le 23 févr. 2024 sur Expedia
I adore the magic, rich history and location of the Brookdale Lodge. I was slightly disappointed that the Bar and Grill was not open as I stayed during the week, but it is a lively and fun space on the weekends. Spacious rooms with private entrance and my favorite…the private outdoor porch facing the magnificent redwoods with the sounds of the river close by.
Commentaires de Gestion de l’hôtel
27 févr. 2024 par Brookdale Lodge Management, Gestion de l’hôtel
Dear Kristen,I adore the magic, rich history and location of the Brookdale Lodge. I was slightly disappointed that the Bar and Grill was not open as I stayed during the week, but it is a lively and fun space on the weekends. Spacious rooms with private entrance and my favorite…the private outdoor porch facing the magnificent redwoods with the sounds of the river close by.Best Regards,Brookdale Lodge Management
par un voyageur
Publié le 12 févr. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
13 févr. 2024 par Brookdale Lodge Management, Gestion de l’hôtel
Dear Shawn,Thank you for leaving us a rating of your stay with us at Brookdale Lodge. We work tirelessly to ensure our guests experience the best hospitality in Brookdale Lodge. We also wish you could elaborate on your experience, especially where we went wrong. We aim to provide a memorable stay, so your review helps us identify where we lack. We hope you enjoyed our amenities and hope that you choose us again on your next visit.Best Regards,Brookdale Lodge Management
par un voyageur
Publié le 4 févr. 2024 sur Expedia
Commentaires de Gestion de l’hôtel
22 mars 2024 par Brookdale Lodge Management, Gestion de l’hôtel
Dear Monte,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip to Brookdale.Best Regards,Brookdale Lodge Management
par un voyageur
Publié le 2 févr. 2024 sur Expedia
Pet Friendly great staff and nice locals will be booking here again
Commentaires de Gestion de l’hôtel
5 févr. 2024 par Brookdale Lodge Management, Gestion de l’hôtel
Dear Oscar,We're thrilled to hear that you enjoyed your stay with us and that our pet-friendly policy, great staff, and welcoming locals made your experience memorable! Providing a warm and accommodating environment for our guests, including furry friends, is important to us. Your positive feedback motivates our team to continue delivering excellent service. We can't wait to welcome you back for another wonderful stay. Thank you for choosing our hotel, and we look forward to seeing you again soon!Best Regards,Brookdale Lodge Management
par un voyageur
Publié le 29 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Brookdale Lodge Management, Gestion de l’hôtel
Dear Guest,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thanks again for staying with us, and kindly do recommend us to anyone visiting Brookdale.Best Regards,Brookdale Lodge Management
par un voyageur
Publié le 28 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
31 janv. 2024 par Brookdale Lodge Management, Gestion de l’hôtel
Dear Marguerite,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Brookdale Lodge. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Brookdale Lodge hotel soon!Best Regards,Brookdale Lodge Management
par un voyageur
Publié le 18 janv. 2024 sur Hotels
Commentaires de Gestion de l’hôtel
22 janv. 2024 par Brookdale Lodge Management, Gestion de l’hôtel
Dear Rene,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Brookdale Lodge. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Brookdale Lodge hotel soon!Best Regards,Brookdale Lodge Management
par un voyageur
Publié le 14 janv. 2024 sur Expedia
A unique property with an interesting history. My friends and I loved our big rooms with a king bed and balcony. We’d like to come back when the rest of the property is restored and we can check out the haunted areas.
Commentaires de Gestion de l’hôtel
19 janv. 2024 par Brookdale Lodge Management, Gestion de l’hôtel
Dear Amy,Thank you for choosing our unique property and sharing your positive experience! We're thrilled that you enjoyed the interesting history, spacious rooms with king beds, and balconies. It's wonderful to hear you're considering a return to explore the restored areas and delve into the haunted aspects. We look forward to welcoming you back for another memorable stay, complete with the charm and allure of our property's rich history. If there's anything specific you'd like to experience on your return, please let us know. Safe travels, and we can't wait to host you again!Best Regards,Brookdale Lodge Management
par un voyageur
Great stay!
Publié le 12 janv. 2024 sur HotelsSuper clean and easy. Loved staying here.
Commentaires de Gestion de l’hôtel
16 janv. 2024 par Brookdale Lodge Management, Gestion de l’hôtel
Dear Katie,Thank you for the positive review! We're delighted to hear that you had a great stay and appreciated the cleanliness and ease of your experience. Providing a comfortable and welcoming environment is our goal, and we're pleased we could meet your expectations. If there's anything specific you loved or any suggestions for improvement, please feel free to share. We look forward to hosting you again for another excellent stay. Safe travels, and thank you for choosing us!Best Regards,Brookdale Lodge Management
