Note fondée sur 98 évaluations de clients
Écoutez ce qu’en pensent nos voyageurs
4,6 Propreté de la chambre
4,4 Service et personnel
4,3 Confort de la chambre
4,6 État de l’hôtel
avis de clients DE TRAVELOCITY
Écoutez ce qu’en pensent nos voyageurs
par un voyageur
Publié le 16 mars 2024 sur Expedia
Very spacious very clean and quiet
Commentaires de Gestion de l’hôtel
28 mars 2024 par Ryan, Gestion de l’hôtel
Ruben, thank you for the fantastic review! We're delighted to hear that you had such a wonderful experience with us. Your kind words mean a lot, and we look forward to welcoming you back for another exceptional stay!
par un voyageur
Publié le 23 déc. 2023 sur Expedia
great location for walking to town and skiing
Commentaires de Gestion de l’hôtel
26 déc. 2023 par Ryan, Gestion de l’hôtel
Thank you, Chris, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
par un voyageur
Publié le 16 déc. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
18 déc. 2023 par Ryan, Gestion de l’hôtel
Thank you, Jose, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
par un voyageur de battlecreek
Publié le 8 déc. 2023 sur Expedia
When we arrived, the room was 55 degrees. The boiler heat wouldn't heat the room. We had to keep the fireplace going and use a space heater that was present in the room. The room was not clean. We booked thru Expedia and when we tried to address issues, there was no return phone call by Main Street Management.
We were told by Expedia that Main Street said they didn't have to return our calls because we booked thru a third party. We do not recommend this place for your stay.
Commentaires de Gestion de l’hôtel
14 déc. 2023 par Ryan, Gestion de l’hôtel
Thank you for taking the time to share your feedback. We sincerely apologize if there were any aspects of your stay that did not meet your expectations. Your input is valuable to us, and we strive to make improvements based on guest feedback. We look forward to hearing more from you.
par un voyageur
Publié le 4 déc. 2023 sur Expedia
Great location!
Commentaires de Gestion de l’hôtel
6 déc. 2023 par Ryan, Gestion de l’hôtel
Thank you, Luciana, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
par un voyageur
Publié le 22 oct. 2023 sur Expedia
Location, fireplace, Murphy bed . Stephanie at the front desk
Commentaires de Gestion de l’hôtel
23 oct. 2023 par Ryan, Gestion de l’hôtel
Dannette, thank you for your feedback and your 4 out of 5 review. We're glad to hear that you appreciated the location, fireplace, Murphy bed, and the service provided by Stephanie at the front desk.Your satisfaction is important to us, and we look forward to providing you with an even better experience on your next visit.
par un voyageur
Publié le 9 oct. 2023 sur Expedia
A very comfortable stay for a brief getaway. The front desk was helpful as well.
Commentaires de Gestion de l’hôtel
18 oct. 2023 par Ryan, Gestion de l’hôtel
Thank you, Jim, for taking the time to leave a 5-star review! We're delighted to hear about your positive experience. If you ever wish to share more about what made your stay great, please feel free to do so. We appreciate your support and look forward to welcoming you back in the future!
par un voyageur
Poor Start
Publié le 6 oct. 2023 sur HotelsOur stay got off to a poor start. While the desk clerk provided good information, I became confused. When I asked for clarification on several items, she responded with a smirk. We both noticed this.
When we arrived at our room, the toilet overflowed through no fault of ours. The good news is maintenance, Steve, arrived promptly and fixed the problem.
Commentaires de Gestion de l’hôtel
18 oct. 2023 par Ryan, Gestion de l’hôtel
We're genuinely sorry for the rocky start, and we appreciate you bringing this to our attention. Our aim is to provide clear, courteous assistance, and we'll address the issue with our staff. On a brighter note, we're glad Steve was able to swiftly resolve the problem with your toilet. We value your feedback, and we hope any future stay with us will be more pleasant.
par un voyageur
Publié le 17 sept. 2023 sur Expedia
Commentaires de Gestion de l’hôtel
21 sept. 2023 par David, Gestion de l’hôtel
Thanks!
par un voyageur
Publié le 7 sept. 2023 sur Expedia
Its a beautiful property with a great location. The rooms are well appointed, spacious and have comfortable beds.
Commentaires de Gestion de l’hôtel
21 sept. 2023 par David, Gestion de l’hôtel
Thank you for your great review.
